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Mercure Hotel Hamburg Mitte

4.0 star property
Hotel with restaurant, near Hamburg Messe and Congress

Photo gallery for Mercure Hotel Hamburg Mitte

Front of property
Meeting facility
Exterior
Daily buffet breakfast (EUR 26 per person)
Lobby
In the heart of Eimsbuettel, Mercure Hotel Hamburg Mitte offers a stylish retreat. Enjoy lunch or dinner at RELAX, the on-site restaurant, then unwind with happy hour at the bar. With free in-room WiFi and multilingual staff available 24/7, guests praise this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is AU$167
includes taxes & fees
30 Apr - 1 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Courtyard Location)

Superior Room, 1 Queen Bed with Sofa bed (Courtyard Location)

Superior Room, 1 Queen Bed with Sofa bed (Courtyard Location)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege Room with King Size Bed, Courtyard Location

Privilege Room with King Size Bed, Courtyard Location

Privilege Room with King Size Bed, Courtyard Location

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Super 8 by Wyndham Hamburg Mitte

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
8.4 out of 10, Very good, 653 reviews
The price is AU$117
includes taxes & fees
4 May - 5 May
Super 8 by Wyndham Hamburg Mitte
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About the area

Map
Schroederstiftstr. 3, Hamburg, HH, 20146

What's nearby

  • Hamburg Messe and Congress - 3 min walk - 0.3 km
  • Reeperbahn - 3 min drive - 2.3 km
  • Hamburg City Hall - 4 min drive - 2.8 km
  • Miniatur Wunderland - 5 min drive - 3.5 km
  • Elbe Philharmonic Hall - 5 min drive - 3.6 km

Getting around

  • Hamburg Airport (HAM) - 12 min drive
  • Sternschanze Station - 10 min walk
  • Hamburg Dammtor Station - 13 min walk
  • Michaeliskirche Hamburg Station - 25 min walk
  • Sternschanze U-Bahn - 7 min walk
  • Schlump U-Bahn - 7 min walk
  • Messehallen U-Bahn - 9 min walk

Restaurants

  • ‪Cafe Seepavillon - ‬5 min walk
  • ‪Mövenpick Restaurant Hamburg - ‬6 min walk
  • ‪CAVE Bar - ‬6 min walk
  • ‪Roxie - ‬5 min walk
  • ‪Qrito - ‬5 min walk

About this property

Mercure Hotel Hamburg Mitte

Mercure Hotel Hamburg Mitte puts you a short five-minute drive from St. Pauli Piers and Reeperbahn. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-friendly hotel is also a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Sternschanze U-Bahn is 7 minutes and Schlump U-Bahn is 7 minutes.

Languages

Danish, English, German, Polish, Russian, Spanish

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 24 per night; includes in/out privileges)
    • Covered on-site extended parking (EUR 24 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • 5 meeting rooms
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 85
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 89
  • Bathroom emergency pull cord
  • Roll-in shower
  • Roll-in shower width (centimetres): 89
  • Transfer shower
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

RELAX – On-site bar.
Restaurant – This restaurant only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Covered self-parking costs EUR 24 per night with in/out privileges
  • Covered extended parking costs EUR 24 per night
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.

Also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Frequently asked questions

Does Mercure Hotel Hamburg Mitte offer free cancellation for a full refund?

Yes, Mercure Hotel Hamburg Mitte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Hamburg Mitte?

Yes, cats and dogs are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Hotel Hamburg Mitte?

Yes. Self-parking costs EUR 24 per night. Extended parking costs EUR 24 per night.

What are the check-in and check-out times at Mercure Hotel Hamburg Mitte?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Mercure Hotel Hamburg Mitte?

No, this hotel doesn't have a casino, but Casino Esplanade (18-min walk) is nearby.

What is there to do at Mercure Hotel Hamburg Mitte and nearby?

Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes casino gaming.

Are there restaurants at or near Mercure Hotel Hamburg Mitte?

Yes, there's an on-site restaurant, RELAX.

What's the area around Mercure Hotel Hamburg Mitte like?

Mercure Hotel Hamburg Mitte is in Eimsbuettel, a short 7-minute walk from Sternschanze U-Bahn and 3 minutes' walk from Hamburg Messe and Congress.

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Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

All went well and my met my needs for the visit
6-night trip

10/10 Exceptional

The hotel is great and the location around nice restaurants and is walking distance of so nice shops
ABDULLA, 1-night trip

10/10 Exceptional

Excellent hotel near the convention center
We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Christopher, 5-night trip

10/10 Exceptional

Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Simon, 2-night trip

8/10 Very good

Clean, neat and quiet.
We stayed at the hotel from Saturday to Sunday in week 37 of 2024. Although we had already checked in online, we had to go through the standard check-in process again at the reception. This puzzled me. Otherwise, it was a nice hotel. Clean, neat, and quiet. Good parking facilities (€20 per day) in the basement, though the entrance was somewhat narrow. The breakfast was way too expensive (€24 per person), so we went to one of the several nice cafes and bakeries close to the hotel.
Henrik, 1-night trip

10/10 Exceptional

Would book here again. Great staff!!!
Jordan, 1-night trip

10/10 Exceptional

.
Tristan, 2-night trip

8/10 Very good

Great hotel near the Hamburg Mitte!
We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Mark, 1-night trip

10/10 Exceptional

Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Paul, 2-night trip

8/10 Very good

Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Andrew, 4-night trip

10/10 Exceptional

I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
Marissa L, 6-night trip

8/10 Very good

Super Service
Max, 6-night trip

4/10 Fair

Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Andrea, 5-night trip

6/10 Good

Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new. Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Moritz, 1-night trip

2/10 Poor

A nightmare because of the front desk management
My stay at this hotel was ruined by the behavior of a female staff member at the front desk on the last day. She claimed that I hadn’t paid for my breakfast, but I had indeed paid in cash on that day. I asked her to verify this, but she kept questioning me about who I paid. When I told her that I paid a male staff member, she insisted that no man had ever worked there and asked me to describe him, making me feel like a suspect. I reiterated that I had paid and asked her to check. She made a phone call and continued to press me, saying no such man worked there. I was a bit frustrated because I knew I had done nothing wrong and it was their mistake not to process my payment properly. Only after I raised my voice did she say she understood and told me to go. While it was wrong of the male staff member not to process my payment correctly, he had been very kind to me. The female staff member, on the other hand, continuously glared at me, treated me with anger, and considered me a liar and a thief. Additionally, it seems the hotel staff at the front desk are not aware of who is working there. It is shocking to encounter such behavior in a 4-star hotel. Everyone else I met in Hamburg was kind and humorous, but my time in Hamburg turned into a nightmare due to this hotel staff member. As long as she continues to work there, other guests will undoubtedly suffer.
JI SUP, 2-night trip

10/10 Exceptional

Martin, 2-night trip

8/10 Very good

Pia, 3-night trip

10/10 Exceptional

Mandy, 2-night trip

10/10 Exceptional

Tobias, 1-night trip

10/10 Exceptional

Annie, 3-night trip

10/10 Exceptional

Jonathan, 2-night trip

10/10 Exceptional

Ronni, 1-night trip

10/10 Exceptional

Markus, 4-night trip

8/10 Very good

Vera, 3-night trip

8/10 Very good

Prima für einen Messebesuch
Sehr gut gelegen für einen Messebesuch. Leider sehr laut durch die Eisenbahn
Thomas, 1-night trip