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Aussen Alster Hotel

Boutique hotel with restaurant, near Miniatur Wunderland

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In the heart of Hamburg-Mitte, Aussen Alster Hotel offers a tranquil retreat with a garden and sauna. Dine al fresco at Schmilinsky Ristorante or unwind by the fireplace in the lobby. With free WiFi, luggage storage, and babysitting services available upon request.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Sauna
  • Room service
  • In-room childcare
  • Terrace
  • Garden
  • Car hire on-site
  • Reception fireplace
  • Front desk safe
  • ATM/banking services

For families (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$198
includes taxes & fees
19 July - 20 July

Room options

View all photos for Standard Double Room

A hotel room with two beds, teal curtains, a potted plant, and shopping bags.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Double Room, Garden View

  • Garden view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Double Room, Balcony, Garden View

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Bathtub, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Double Room, Bathtub, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Terrace, Garden View

Free toiletries, hair dryer, bathrobes, slippers

Double Room, Terrace, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Single Room, Private Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Map
Schmilinskystr. 11, Hamburg, HH, 20099

What's nearby

  • Alster Lakes - 1 min walk - 0.2 km
  • Hamburger Kunsthalle - 12 min walk - 1.0 km
  • Inner Alster Lake - 12 min walk - 1.1 km
  • Jungfernstieg - 16 min walk - 1.4 km
  • Hamburg City Hall - 20 min walk - 1.7 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg Finkenwerder Airport (XFW) - 41 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 11 min walk
  • Hamburg Central Station - 11 min walk
  • Hamburg Dammtor Station - 21 min walk
  • Lohmuhlenstrasse U-Bahn - 9 min walk
  • North Central U-Bahn - 12 min walk
  • South Central U-Bahn - 12 min walk

Restaurants

  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪homely - ‬4 min walk
  • ‪Restaurant Casa Nostra - ‬4 min walk
  • ‪Frau Möller - ‬2 min walk
  • ‪Café Gnosa - ‬2 min walk

About this property

Aussen Alster Hotel

  • At Aussen Alster Hotel, you'll be a short five-minute drive from Hamburg City Hall and Hamburg Messe and Congress. Guests can enjoy Italian cuisine at Delicioso Tapas Bar, which serves dinner, and the sauna makes for a relaxing end to the day. Other highlights at this boutique hotel include a bar/lounge, a terrace and a garden. The property is only a short walk to public transportation: Lohmuhlenstrasse U-Bahn is 9 minutes and North Central U-Bahn is 12 minutes.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 6 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking nearby (EUR 19 per night); booking required
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace at reception
  • Television in common areas
  • Sauna

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium digital channels
  • First-run films
  • Streaming services
  • Films for purchase

Home comfort

  • Heating
  • Portable fan
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Delicioso Tapas Bar – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.5 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Parking is available nearby and costs EUR 19 per night (197 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Property Registration Number Schmilinskystr. 11-13, 040241559, DE345118814, Aussen Alster Hotel e.K.

Also known as

Aussen Alster
Aussen Alster Hamburg
Aussen Alster Hotel
Aussen Alster Hotel Hamburg
Hotel Aussen Alster
Aussen Alster Hotel Hotel
Aussen Alster Hotel Hamburg
Aussen Alster Hotel Hotel Hamburg

Frequently asked questions

Does Aussen Alster Hotel offer free cancellation for a full refund?

Yes, Aussen Alster Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aussen Alster Hotel?

Yes, cats and dogs are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Aussen Alster Hotel?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Aussen Alster Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Aussen Alster Hotel?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

What is there to do at Aussen Alster Hotel and nearby?

Have fun with nearby activities such as hiking, kayaking and sailing. Enjoy amenities such as a sauna and a garden.

Are there restaurants at or near Aussen Alster Hotel?

Yes, Delicioso Tapas Bar offers al fresco dining, Italian cuisine and garden views.

What's the area around Aussen Alster Hotel like?

Aussen Alster Hotel is a short 9-minute walk from Lohmuhlenstrasse U-Bahn and 11 minutes' walk from Hamburger Kunsthalle.

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Reviews

Aussen Alster Hotel Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean room; nice staff
Gilbert, 10-night trip
Verified

8/10 Very good

Lovely hotel with comfortable and clean rooms. Central location and good price value. However, shower water wasn’t hot which can be uncomfortable in cold Hamburg.
Doreen, 2-night trip
Verified

8/10 Very good

Easy access and safe
Adel, 6-night trip
Verified

10/10 Exceptional

mooie kamer
Oliver, 2-night trip
Verified

10/10 Exceptional

Super nett. Fühlt sich besser als zu Hause. Sehr nett zu Hunden.
Elke, 5-night trip
Verified

8/10 Very good

Meget fint hyggeligt hotel i gammel stil med en beliggenhed som er superfin. God service og hyggelig gårdhave til morgenmad.
Lars, 1-night trip
Verified

10/10 Exceptional

Rauhallinen, siisti hotelli rauhallisella alueella. Erittäin ystävällinen palvelu. Keskieurooppalaiseksi hyvä aamiainen.
4-night trip
Verified

10/10 Exceptional

Helpful booking taxi

The hotel desk employee was very helpful and booked a taxi for me. My flight (first of three flights) had been cancelled, and then I had to leave earlier than expected. Unfortunately, I could not stay for breakfast. In fact, I had to leave at 2:30 a.m., and I did not feel safe waiting for the taxi because two disheveled-looking mean saw me waiting with my suitcase, after I had locked my key inside the hotel. They sat down on the bench closest to the hotel and stared at me. I felt threatened, but nothing happened. I was quite relieved when the taxi arrived on time.
1-night trip
Verified

8/10 Very good

Familiär geführtes Hotel mit individuellen Zimmern und nettem Personal
Sören, 2-night trip
Verified

6/10 Good

We filtered after hotels with free parking, which is not the case for this hotel. The attribute for this hotel should be changed. Room was decent
1-night trip
Verified

10/10 Exceptional

It was a great location and very comfortable! The breakfast was delicious.
1-night trip
Verified

8/10 Very good

Cozy hamburg

Cozy, nice and good location.
Kristoffer, 1-night trip
Verified

8/10 Very good

Nice hotel, quiet, good breakfast, but overpriced for what it was.
1-night trip
Verified

8/10 Very good

Nice stay

Nice stay in a very nice neighborhood with great places to eat. Nearby you have a lovely walk by the water. The hotel was easy to find and friendly staff. Breakfast was good, but all in all it is an old hotel. They have 3 (friendly) dogs walking around. The pillows where the best I’ve ever tried in a hotel. You can tell by the air in the hotel and especially in our room that it has an old smell.
2-night trip
Verified

10/10 Exceptional

Einfach wunderbar. Das ist ein gutes Hotel mittendrin.
1-night trip
Verified

10/10 Exceptional

Tolles Hotel.

Hat alles super funktioniert. Aufenthalt erste Klasse.
Sarah, 1-night trip
Verified

8/10 Very good

Klein und schön.

Das war ein schönes Hotel. Alt aber sehr gut gepflegt. Frühstück war auch ausreichend. Der Gebäude ist ein Altbau, Fenster ist Holzrahmen, der ist eigentlich schön aber nicht dicht, das Zimmer war nicht genug warm. (Mein Gefühl) Ich würde gerne aber wieder kommen, bestimmt Frühling schöner.
1-night trip
Verified

4/10 Fair

Frühstück Buffet nicht nicht mit Glasplatte geschützt. Um 8,30Uhr war Rühreier schön kalt, wurde auch nicht erneuert. Keine Nachfrage von Personal, ob noch Kaffee erwünscht. In der Früstückszohne bewegte sich derhauseigene Hund, kein Hündchen! Alles in Allem, kein 4-Sterne Hotel!! Sehr enttäuscht, kenne sehr viele Hotels, das was bei weitem das schlechteste.
2-night trip
Verified

8/10 Very good

Hyggeligt hotel og med en dejlig beliggenhed. Morgenmaden er god og et sted vi gerne kommer igen.
2-night trip
Verified

10/10 Exceptional

Familie in Hamburg

Kurzaufenthalt am Wochenende. Gute und schöne Lage an der Alster. Ideal für eine Laufrunde am Morgen. U-Bahn 5 Minuten entfernt 5 Stationen bis Jungfernstieg. Geht aber auch zu Fuß. Einrichtung besser als von anderen Rezessionen zu erwarten. Freundliches Personal und lecker Frühstück. Bett und Kissen ein Traum! Wer Flair und kleinere Hotels mag ist hier genau richtig.
Wolfgang, 2-night trip
Verified

4/10 Fair

Früher einmal das kleinste Luxushotel in Hamburg, heute ein altes, heruntergekommenes Hotel in St. Georg, an dem der Zahl der Zeit nagte - deshalb ist es leider nicht mehr zeitgemäß. Gute Lage und Mitarbeiter, die sich fast immer bemühten. Das reicht allerdings nicht aus, den negativen Gesamteindruck zu korrigieren. Die Einrichtung dürfte ca. 40 Jahre alt sein. Wenn man das mag, gut. Aber einfachverglaste Fenster zu einer Straße mit Kopfsteinpflaster ist nicht akzeptabel. Dass Internet beworben und angeboten wird, welches regelmäßig nur eine Geschwindigkeit von 0,3 Mbps an den Tag legt, ist schon als unverschämt zu werten. Der moderne Teppichboden und Fernseher sind positiv aufgefallen. Das war aber auch schon alles. Die Betten sind ok, die Bettwäsche für mich unangenehm. In den Bädern gibt es keinen Platz, so dass Handtücher ausserhalb platziert werden. Für mich waren diese zudem ständig unangenehm „feucht“. Der Duschvorhang müffelte. Wenn ich die Gäste bitte, die Treppen zu nutzen damit andere Gäste nachts nicht gestört werden, sollte man auch darauf achten, dass die Fester im Treppenhaus nicht so verdreckt sind. Das Frühstück ist ausreichend, das schwarze lange Haar inmitten der Brötchen Zuviel der Guten. Ich war froh, nach 4 langen Nächten dieses Hotel verlassen zu dürfen. Ich werde hier bestimmt nicht mehr zu Gast sein (wollen).
H., 4-night trip
Verified

2/10 Poor

Excepté emplacement,je le deconseille!

Mauvais accueil a notre arrivee, la receptionniste ns ignorant completement et trois gros chiens nauseabonds ns consideraient un peu. Personnel ne parlait pas anglais, la depose bagages est difficile pas de place reservee devant l'hôtel,l'acces au garage peu explique et la telecommande pas fournie,je dois retourner a la reception pour l'obtenir!! Pas de rampe d'acces pour les bagages...escalier seulement! Chambre propre equipee au minimum, hotel tres cher pour le service proposé. Tres positif est son emplacement .
Jean-francois, 1-night trip
Verified

8/10 Very good

Nice for dogs

Nice hotel, excellent breakfast, walking distance from train station, right next to the lake. The guy at reception at evening was super nice (Woman in the morning, not so much). They treat dogs very well, they provided bowls and sleeping mat for my dog. Unfortunately, I got a big allergy from dust from the curtain on my room. Other than that, I had a nice stay.
2-night trip
Verified

6/10 Good

Gute Lage

Die Lage des Hotels ist sehr gut. Aber die Arbeit der Zimmerfrau.... Ebenfalls fehlt ein Kühlschrank im Zimmer (wenn schon keine Klimaanlage).
Willy, 3-night trip
Verified

10/10 Exceptional

Lille hotel med store kvaliteter.

Skønt lille hotel med dejlig gårdhave. Alt fungerede perfekt, rent og pænt, venligt og hjælpsomt personale. Morgenmaden var god men hotellets restaurant i kælderetagen var super og med venligt personale - maden fås ikke bedre.
Ebbe, 3-night trip