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Mercure Hotel Aachen am Dom

Photo gallery for Mercure Hotel Aachen am Dom

Exterior
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Room amenity
Privilege, Double Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Standard Single Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Mercure Hotel Aachen am Dom

UNESCO Sustainable Travel Pledge

Mercure Hotel Aachen am Dom

3.5 star property
City centre Aachen hotel with bar/lounge

8.4/10 Very good

548 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
  • Connecting rooms available
  • Bar
Map
Peterstr. 1, Aachen, NW, 52062

Room options

About this area

What's nearby

  • In Aachen-Mitte

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 25 min drive
  • Cologne - Bonn Airport (CGN) - 46 min drive
  • Liege (LGG) - 67 min drive
  • Aachen (XHJ-Aachen Central Rail Station) - 13 min walk
  • Aachen Central Station - 13 min walk
  • Aachen Schanz Station - 17 min walk

Restaurants

  • Homeburgers - 2 min walk
  • Kiste - 2 min walk
  • Louisiana - 3 min walk
  • Living room - 3 min walk
  • Aachener Brauhaus - 3 min walk

About this property

Mercure Hotel Aachen am Dom

Located near a train station, Mercure Hotel Aachen am Dom is a great choice for a stay in Aachen. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers say good things about the helpful staff and breakfast.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (EUR 15 per night)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Bar/lounge
  • Room service

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

KLENKES QUELLE – On-site bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

Does Mercure Hotel Aachen am Dom offer free cancellation for a full refund?
Yes, Mercure Hotel Aachen am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Aachen am Dom?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen am Dom on 18 Feb 2023 start from AU$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Aachen am Dom?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Aachen am Dom?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
Is parking offered on site at Mercure Hotel Aachen am Dom?
Sorry, there's no on-site parking at Mercure Hotel Aachen am Dom.
What are the check-in and check-out times at Mercure Hotel Aachen am Dom?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
What is there to do at Mercure Hotel Aachen am Dom and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course.
Are there restaurants at or near Mercure Hotel Aachen am Dom?
Yes. Nearby restaurants include Louisiana (3-min walk), living room (3-min walk) and Aachener Brauhaus (3-min walk).
What's the area around Mercure Hotel Aachen am Dom like?
Mercure Hotel Aachen am Dom is in Aachen-Mitte, a short 5-minute walk from Aachen Cathedral and 15 minutes' walk from Carolus Thermen Bad Aachen. Travellers say that the local area is good for shopping and very quiet.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

Khaled, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.
Richard, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Good hotel, would stay there again
Friendly staff, good hotel overall, clean, good value for money
1-night trip
Verified Hotels.com guest review

2/10 Poor

Invoice request
I had emergency to go back home, I requested refund on the remaining 3 days. But the hotel refused and refused to give me checkout paper or any documents to prove that I checked out!!!! So I can request a refund. I called and I requested email confirmation they didn’t even send that. I do t understand why !!! Not even invoice !!!!
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great room we were there for CHIO Aachen Clean, quiet and convenient
Victoria, 6-night family trip
Verified Wotif guest review

6/10 Good

Everything was fine but I left windows open at night and there’s a taxi stand rite outside and they talk so loud they woke me up even with windows closed …don’t get a street side room
George, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed
Really enjoyed our stay.
Winston, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I can not imagine a negative comment. Everything was perfect for me. All was clean, quiet, helpful, and convenient.
Janet, 3-night trip
Verified Expedia guest review

8/10 Very good

Functional, smart designed rooms, spacious with nice viev over the city. A bottle of sparkling water is a nice touch. Short walking distance to city center. We preferred having breakfast in Old Markt instead of hotel. One and only issue, NO PARKING at premises. Closest public parking is on the opposite street (w a huge Mercure sign on the entrance + plenty of spaces) yet we've been told there's no special rate/allocation for the hotel and paid €15 for 1 night👎👎👎👎
Elif, 1-night trip
Verified Hotels.com guest review