Fullerton, CA (FUL-Fullerton Municipal) - 26 min drive
Long Beach, CA (LGB-Long Beach Municipal) - 26 min drive
Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 56 min drive
Tustin Station - 11 min drive
Santa Ana Regional Transportation Center - 12 min drive
Irvine Transportation Center - 16 min drive
Free airport shuttle
Restaurants
Nate's Korner - 10 min walk
Pumper Pickle - 17 min walk
Del Taco - 16 min walk
Taqueria Ayutla Oaxaca - 17 min walk
Rafael's Pizza - 4 min walk
About this property
Hotel Zessa Santa Ana – a DoubleTree by Hilton
Located just 2.3 mi (3.7 km) from the airport, Hotel Zessa Santa Ana – a DoubleTree by Hilton offers a free shuttle (available on request). Guests can take a dip in the outdoor pool or grab a bite to eat at Citra Bar & Kitchen, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a hot tub. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
253 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered on-site self-parking (USD 29.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle from 5:30 AM to 10:30 PM
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Discount at nearby fitness centre
Working away
24-hour business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Built in 2002
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Hot tub
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch TV
Premium cable channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Citra Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 150.00 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately USD 12.00 to 25.00 for adults and USD 12.00 to 25.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 4 November 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Covered self-parking costs USD 29.00 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Hilton Santa Ana Orange County Airport Hotel
DoubleTree Hilton Orange County Airport Hotel
DoubleTree Hilton Santa Ana Orange County Airport
DoubleTree Hilton Orange County Airport
Hotel Zessa Santa Ana – a DoubleTree by Hilton Hotel
DoubleTree by Hilton Santa Ana Orange County Airport
Hotel Zessa Santa Ana – a DoubleTree by Hilton Santa Ana
Hotel Zessa Santa Ana – a DoubleTree by Hilton Hotel Santa Ana
Frequently asked questions
Does Hotel Zessa Santa Ana – a DoubleTree by Hilton offer free cancellation for a full refund?
Yes, Hotel Zessa Santa Ana – a DoubleTree by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes. Self-parking costs USD 29.00 per night.
Is an airport shuttle service offered by Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, a free airport shuttle is available from 5:30 AM to 10:30 PM on request.
What are the check-in and check-out times at Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Check-in start time: 4:00 PM; check-in end time: 3 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Zessa Santa Ana – a DoubleTree by Hilton and nearby?
Hotel Zessa Santa Ana – a DoubleTree by Hilton has an outdoor pool and 1 hot tub, as well as a fitness centre.
Are there restaurants at or near Hotel Zessa Santa Ana – a DoubleTree by Hilton?
Yes, there's an on-site restaurant, Citra Bar & Kitchen.
Hotel Zessa Santa Ana – a DoubleTree by Hilton Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Fair
13 Dec 2024
Everything was good except the service. I booked the hotel for 2 days, and decided to stay only 1, first receptionist said they will give 50% refund and then decided not to give at all, which is not acceptable
Nihari
Nihari, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Jonathan
Jonathan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
DEMETRIO A
DEMETRIO A, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Scott
Scott, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Basang
Basang, 2-night trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
Falling below reasonable expectations
Overall not that impressed with my experience at this hotel. Things that may feel insignificant on their own add up to an underwhelming stay for the price.
The pool/outdoor area was not open (under renovation) — this should’ve been disclosed at time of booking. Time outdoors at the hotel is an important consideration for me when deciding where to stay. I don’t like spending hours at a time cooped up inside an AC space with no options to get fresh air.
When I asked about other available outdoor spaces at the hotel, the staff gestured towards the front entrance as if to say, you can hang out right outside the front entrance.
There were no hypoallergenic options for pillows available.
Customer service to me goes a long way towards me accepting the unexpected lack of amenities. With the exception of one staff who went out of their way to get silverware for me from the kitchen when all they had were plastic spoons for use, the rest of the staff seemed satisfied to provide the bare minimum response.
When I asked for a slight extension for check out the staff seemed to be bothered to engage in the conversation but finally agreed to giving 30m after I reassured them I wasn’t a messy guest.
I was also told because i booked through a third party site I wouldn’t be able to get Hilton Honors points for my stay. This seems strange in this day and age of numerous online booking options.
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2024
Ruben
Ruben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Caitlyn
Caitlyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Julien
Julien, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Praveen
Praveen, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
8 Oct 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2024
Sara
Sara, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2024
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Property was as expected for a Doubletree. Stayed here years ago and the face-lift is good. Always love the warm cookies from the front desk 😋 and the staff was pleasant 👍
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Carissa
Carissa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Myron Eugene
Myron Eugene, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
16 Sept 2024
Ronnie
Ronnie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
The staff was amazing went out of their way to make our trip fantastic