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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Jacksonville hotel with outdoor pool and 24-hour fitness

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Exterior
Outdoor pool, pool umbrellas, pool loungers
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
In Southside, Tru by Hilton Jacksonville South Mandarin offers a vibrant atmosphere with a free breakfast buffet, 24-hour gym, and arcade/game room. Guests can unwind at the outdoor pool or stay connected with in-room WiFi and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Gym
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/games room
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is AU$164
includes taxes & fees
22 June - 23 June

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 995 reviews
The price is AU$210
includes taxes & fees
8 June - 9 June
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About the area

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • bestbet Orange Park - 7 min drive - 10.4 km
  • Jacksonville Naval Air Station - 9 min drive - 13.1 km
  • Orange Park Mall - 9 min drive - 13.3 km
  • St. Johns Town Center - 16 min drive - 25.7 km
  • EverBank Stadium - 21 min drive - 24.5 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
  • Jacksonville International Airport (JAX) - 37 min drive
  • Jacksonville Station - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

At Tru by Hilton Jacksonville South Mandarin, you'll be within a 10-minute drive of Jacksonville Naval Air Station. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the outdoor pool. Fellow travellers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Fence around the pool

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Arcade/games room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar in shower
  • Shower grab bar height (centimetres): 53
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 80.63 per accommodation (may vary based on length of stay)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin offer free cancellation for a full refund?

Yes, Tru by Hilton Jacksonville South Mandarin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Jacksonville South Mandarin?

Yes, there's an outdoor pool.

Are pets allowed at Tru by Hilton Jacksonville South Mandarin?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Jacksonville South Mandarin?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Tru by Hilton Jacksonville South Mandarin?

No, this hotel doesn't have a casino, but bestbet Orange Park (8-min drive) is nearby.

What is there to do at Tru by Hilton Jacksonville South Mandarin and nearby?

Tru by Hilton Jacksonville South Mandarin has an outdoor pool and a 24-hour fitness centre, as well as an arcade.

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Location
Shower
Coffee
Bathroom
Amenities

What guests liked

  • Breakfast was a highlight with delicious options including hot pancakes, eggs, sausage, and a variety of juices. (45 reviews)
  • The pool area was clean and well-maintained, providing a great amenity for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Everything was very clean and cozy and polite staff. I’d def stay again in the future
1-night trip

10/10

Hotel was clean and workers were friendly. I would stay again.
1-night trip

10/10

Beautiful hotel with comfortable rooms and a convenient location. Served purpose well and checkout time of noon is wonderful!
1-night trip

10/10

I was visiting with my family and it was really good place to stay. Felt really secured in this location. Every one there was nice
2-night trip

10/10

Very clean room, staff friendly and accommodating
1-night trip

6/10

Rooms were a little outdated. Breakfast was good and staff were nice, polite and engaging.
1-night trip

10/10

Good breakfast, spacious rooms and cleanliness
1-night trip

10/10

Burnt out from a long day on the road, this Tru by Hilton was a real treat for us. The woman at the desk was very friendly & helpful. The lobby was nicely lit and very clean. Our room was clean and nice. We don’t usually stay with this chain but this location left a great impression on us.
1-night trip

10/10

Everything was wonderful! Clean, friendly and good coffee all day long! My dog also gives this hotel 2 paws up!
4-night trip

10/10

I liked the breakfast and the lobby area was very inviting. Also, the lighting in the room was excellent.
2-night trip

10/10

My family and I love this hotel always clean and safe
1-night trip

10/10

Super clean! Really nice room and nice hotel. A great stay
1-night trip

10/10

great new hotel
2-night trip

6/10

The rooms are very stark. Not very homie feeling. I did wake up with a quite a few bites which makes me nervous they were bed bugs. So check your mattresses y'all
1-night trip

10/10

Come to Jacksonville to visit our son and grandkids and we love staying at this TRU! So comfortable!
3-night trip

10/10

ce of a review! I cannot recommend this place enough to anyone traveling. amazing staff & the level of professionalism is met with every employee you encounter.
4-night trip

8/10

It was really nice the front desk was AMAZING very nice too. They recommend really good resturants to go. The breakfast station was good as well. Only thing was the smell, especially on the hall ways smelt musty and kinda like cigarettes mainly musty.
1-night trip

10/10

Very clean and nice rooms! Recommend! Nice breakfast as well.
1-night trip

10/10

I was a bit disappointed that there was no hot tub but otherwise it was all perfect.
2-night trip

10/10

Excellent place to stay 👍
2-night trip

10/10

Clean and good
2-night trip

10/10

Great location!
1-night trip

8/10

Good value for the money
1-night trip

10/10

Very nice and clean hotel. Olivia at the front desk is personable and friendly. Love that I got a text a little bit after getting to my room to be sure everything was OK.
1-night trip

10/10

Great location
4-night trip