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Marriott Jacksonville Downtown

Photo gallery for Marriott Jacksonville Downtown

Property amenity
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Marriott Jacksonville Downtown

Marriott Jacksonville Downtown

4.0 star property
4-star hotel with outdoor pool, near Times-Union Center for the Performing Arts

8.0/10 Very good

1,758 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
245 Water St, Jacksonville, FL, 32202

Room options

About this area

What's nearby

  • In Downtown Jacksonville
  • TIAA Bank Field - 38 min walk
  • Jacksonville Zoo and Gardens - 12 min drive
  • Jacksonville Naval Air Station - 18 min drive
  • St. Johns Town Center - 18 min drive
  • Jacksonville Cruise Terminal - 19 min drive

Getting around

  • Jacksonville International Airport (JAX) - 19 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive
  • Jacksonville Station - 12 min drive

Restaurants

  • Zodiac Bar and Grill - 7 min walk
  • The Volstead - 7 min walk
  • Super Food and Brew - 9 min walk
  • Sweet Pete's - 9 min walk
  • The Candy Apple Cafe - 9 min walk

About this property

Marriott Jacksonville Downtown

When you stay at Marriott Jacksonville Downtown, you'll be within a 10-minute drive of TIAA Bank Field. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Fellow travellers like the pool and comfortable beds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 354 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 2:00 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, up to 75 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 14.00 per night)
  • On-site valet parking (USD 25.00 per night; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12972 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling

Special features

Dining

JBar – This bar specialises in American cuisine and serves lunch and dinner.
Juliettes Bistro – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per day

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Self-parking costs USD 14.00 per night
  • Valet parking costs USD 25.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown offer free cancellation for a full refund?
Yes, Marriott Jacksonville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Marriott Jacksonville Downtown?
As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 19 Feb 2023 start from AU$308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Marriott Jacksonville Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Marriott Jacksonville Downtown?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Marriott Jacksonville Downtown?
Yes, cats and dogs are welcome, with a maximum weight of 75 lb per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Marriott Jacksonville Downtown?
Yes. Self-parking costs USD 14.00 per night. Valet parking costs USD 25.00 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Marriott Jacksonville Downtown?
You can check in from 4:00 PM - 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at Marriott Jacksonville Downtown?
No, this hotel doesn't have a casino, but bestbet Orange Park (24-min drive) is nearby.
What is there to do at Marriott Jacksonville Downtown and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Marriott Jacksonville Downtown?
Yes, JBar offers American cuisine. Nearby restaurants include Zodiac Bar and Grill (7-min walk), The Volstead (7-min walk) and Super Food and Brew (9-min walk).
What's the area around Marriott Jacksonville Downtown like?
Marriott Jacksonville Downtown is located by the river in Downtown Jacksonville, a short 11-minute walk from Florida Theatre and 12 minutes' walk from Prime F. Osborn III Convention Center. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Another satisfying stay
Stay here every time we go to Jacksonville. Convenient downtown location. Desk staff is always cordial and attentive. Room itself is comfortable, however the bathroom appears dated, and on two occasions, the shower was leaking. Not a big deal since we only sleep in the room. Like most hotels, the bar and restaurant are price, but the food and drinks are pretty good.
Kathleen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dinesh, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gator Bowl 2022
Very nice stay!! Extremely convenient location!! Comfy beds and pillows!! Need to work on hot water situation.
Richard, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sydney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maryann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cayleigh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miriam, 1-night trip
Verified Expedia guest review

8/10 Very good

Matthew, 2-night trip
Verified Hotels.com guest review

6/10 Good

Justin, 1-night trip
Verified Expedia guest review