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Protea Hotel by Marriott Knysna Quays

3.5 star property
Knysna hotel with outdoor pool and restaurant

Photo gallery for Protea Hotel by Marriott Knysna Quays

Property grounds
Lobby
Exterior
Interior entrance
Lobby
Nestled in the heart of Knysna Central, Protea Hotel by Marriott Knysna Quays is an idyllic retreat. Enjoy a leisurely breakfast on the restaurant’s poolside patio or relax by the outdoor pool surrounded by sun loungers and umbrellas. With free in-room WiFi, an 18-hole golf course nearby and beautiful garden views from your room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Airport transfer
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Self parking
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Free food/drink shopping service
  • Computer station

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is AU$167
includes taxes & fees
14 June - 15 June

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Desk
Daily housekeeping
Laptop-compatible safe
Mobile key entry
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Separate bath and shower
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Highlights

LED TV
Desk
Daily housekeeping
Laptop-compatible safe
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Daily housekeeping
Desk
Wardrobe
  • Lagoon view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Private bathroom
Electric kettle
Located on the ground floor
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Knysna Log-Inn Hotel

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 12 reviews
The price is AU$155
includes taxes & fees
2 June - 3 June
Knysna Log-Inn Hotel
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About the area

Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • Knysna Lagoon - 2 min walk - 0.2 km
  • Knysna Waterfront - 5 min walk - 0.4 km
  • Knysna Quays - 5 min walk - 0.4 km
  • Thesen Island - 8 min walk - 0.7 km
  • Leisure Isle - 14 min drive - 8.0 km

Getting around

  • Plettenberg Bay (PBZ) - 39 min drive
  • George (GRJ) - 57 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪34 South - ‬7 min walk
  • ‪Anchorage Restaurant - ‬6 min walk
  • ‪Chatters - ‬6 min walk

About this property

Protea Hotel by Marriott Knysna Quays

When visiting Knysna, Protea Hotel by Marriott Knysna Quays is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Breakfast Restaurant, which serves breakfast. Other features include a bar/lounge, a terrace and a garden.

Languages

Afrikaans

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (ZAR 30 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's games

What to do

  • Discount at nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Whale watching nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • 18 holes of golf
  • An outdoor pool
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 173
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Lowered plug sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Dining

Breakfast Restaurant – Overlooking the pool, this restaurant only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property will be renovating from 17 May 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Self-parking costs ZAR 30 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays offer free cancellation for a full refund?

Yes, Protea Hotel by Marriott Knysna Quays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel by Marriott Knysna Quays?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel by Marriott Knysna Quays?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Protea Hotel by Marriott Knysna Quays?

Yes. Self-parking costs ZAR 30 per day.

Is an airport shuttle service offered by Protea Hotel by Marriott Knysna Quays?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Protea Hotel by Marriott Knysna Quays and nearby?

Have fun with activities such as boat tours, fishing and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Protea Hotel by Marriott Knysna Quays?

Yes, Breakfast Restaurant offers pool views.

What's the area around Protea Hotel by Marriott Knysna Quays like?

Protea Hotel by Marriott Knysna Quays is a short 4-minute walk from Knysna Lagoon and 6 minutes' walk from Knysna Quays.

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Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Room
Location
Bed
Value
Restaurant
Towns
View
Waterfront

What guests liked

  • Breakfast was excellent, with a lovely selection and freshly cooked egg dishes. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

nice return visit--well worth it--staff very good
5-night trip

10/10

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
5-night trip

10/10

Beautiful setting.
1-night trip

10/10

Great value for money. Convenient location.
2-night trip

10/10

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
2-night trip

10/10

For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
1-night trip

10/10

Great location, easy walking, close to great dining options.
2-night trip

8/10

Superb place by waterfront
1-night trip

10/10

Excellent breakfast and very good location
3-night trip

8/10

Basic but good
1-night trip

8/10

Great location, very convenient
1-night trip

10/10

A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
6-night trip

10/10

Just love Knysna
2-night trip

8/10

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
2-night trip

10/10

We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
10-night trip

10/10

Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.
1-night trip

8/10

Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking

8/10

No dining options or room service
3-night trip

10/10

Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
2-night trip

6/10

Hotel was fine. Bed was perhaps a bit too firm, even though we like a firm bed! The disappointment was the wifi, which was very poor. It either would not connect, or connected and then disconnected again very quickly. Or claimed the password was incorrect. Hotel did send somebody to reset the router, but that did not help.
3-night trip

4/10

Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.
2-night trip

6/10

We have stayed at Marriott Quays on a previous occasion so booked again for our visit to Knysna. Unfortunately our room was a disappointment. There is a light at head height fastened to the wall at the side of the bed. This hit your head turning from he fridge and if moved, getting out of bed. We eventually found the switch for this along the floor! There was only one bedside table and this was a double bed so couldn’t be used by both. Have you tried to be comfortable with your glasses, book,glass of water and your early morning pill at the other side of the room? I requested a bedside table to be told all the rooms only had one so none were forth coming. We were there three nights and for the first two showers taken between 5&6 pm the water was COLD, we thought people had used all there was but reported this and there was warm water on our last night. The one excellent thing was the breakfast - a lovely selection and freshly cooked egg dishes and the waiting staff were cheerful and friendly. There is a charge for overnight parking. Not much but it gave you the feeling that they were grasping for every penny. We won’t be back in a rush. There are so many places offering accommodation in Knysna!
3-night trip

10/10

Amamos!!!
2-night trip

10/10

Localização ótima, bem do lado do pier com lojinhas e restaurantes. O hotel no geral é super bom, quartos um pouco mais antigos, mas tamanho ótimo e banheiro muito bom também. A localização dele foi o ponto forte. Knysna é uma cidade muito fofa e acolhedora, vale a pena passar por lá para conhecer.
1-night trip

10/10

2-night trip