Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Hotel Monterrey

3-star3 stars
Carrera 8B, 25-103, Cartagena, Bolivar, 130001, Colombia

Central hotel with outdoor pool, connected to the convention center, near Clock Tower
  • Free English breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Vibe
Decent vibe

Hotel Monterrey

from A$115
  • Standard Double Room, 1 King Bed
  • Standard Double Room, 2 Single Beds

What’s around Hotel Monterrey

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 4 min walk
  • Cartagena de Indias Convention Center - 3 min walk
  • San Felipe de Barajas Castle - 14 min walk
  • Bocagrande Beach - 17 min walk
  • Marbella Beach - 31 min walk
  • Port of Cartagena - 43 min walk
  • Colon Theater - 1 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Kitchen
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

BRASSERIE MONTAIGNE - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Monterrey’s small print

Also known as

  • Hotel Monterrey Cartagena
  • Monterrey Cartagena
  • Monterrey Cartagena
  • Monterrey Hotel Cartagena
  • Hotel Monterrey Hotel
  • Hotel Monterrey Cartagena
  • Hotel Monterrey Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 8 PM.
  • Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

      The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

    Dial-up Internet access is available in guestrooms for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Monterrey

    • Is there a pool at Hotel Monterrey?
      Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
    • Are pets allowed at Hotel Monterrey?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Hotel Monterrey?
      Sorry, there's no parking at Hotel Monterrey.
    • What are the check-in and check-out times at Hotel Monterrey?
      You can check in from 3:00 PM to anytime. Check-out time is 1 PM. Late check-out is available for a 50% charge (subject to availability).
    • Are there restaurants at or near Hotel Monterrey?
      Yes, there's an onsite restaurant that serves local cuisine.

    Recent reviews

    Very good 8.2 From 60 reviews

    Very good 8.0
    Good Monterrey
    Good Hotel Excellent location easy to walk around. Did not have to rely on ttaxis as much as we did in Bogata.Front Desk service was good- restaurant for dinner was good--Breakfast could have been improved---Eggs available not done just by request
    Mohamed, us4 night trip
    Fair 4.0
    Warning: 24/7 Construction Site Next Door
    Let me start by saying I never right reviews unless they are good, but this is something your NEED TO BE AWAY OF - This hotel is located right next to a construction site which they neglect to tell you upon check in. The construction site is active all night long. This is not normal city noise it is loud and right outside your door making it sound like the construction is in your room. When we contacted the front desk they were unhelpful and wrote off the situation. It is an unfortunate situation for them but had they been upfront about it or offered some kind of a credit or refund we would have been satisfied. The hotel is older but it is in a great location and the beds are comfortable and clean. That being said I would NOT recommend staying here for a while the construction next door is no where near completion.
    us4 night trip with friends
    Good 6.0
    Construction noises all night
    The hotel itself is nice and clean. A little run down but the beds are clean and hotel is in a great location. The problem is there is a large construction site next door and they work until 1 or 2 am. It’s a massive site and it was impossible to sleep. We weren’t made aware of the construction before the fact and it was definitely an issue.
    us4 night trip with friends
    Good 6.0
    The hotel was okay, but the noise from the outside was horrible. The hotel is located next door to a Salsa Bar, at a busy intersection, and across from a plaza entering in the old city. Beginning around 3 p.m. a group of dancers with their African Drum Combo began dancing the night away. This was also an area where they loaded up open air busses with tourists and gave them maracas, cleaves and other various noise makers to drive through the town accompanied by loud music. If that wasn't enough, taxi drivers honk at every single pedestrian they see. All in all, the noise didnt stop until sometime after 3 a.m. so I didnt get much sleep.
    Jacqueline, us12 night trip
    Good 6.0
    Initial room was small and cramped. Change of room was accommodated after waiting at front desk. room certainly could have been cleaner. No chairs on balconies overlooking courtyard.
    ca4 night romance trip
    Exceptional 10.0
    Would love to return.
    It was clean, affordable, perfect location. The rooftop pool and bar were an unexpected bonus.
    FRANK, us3 night romance trip
    Very good 8.0
    Good hotel
    Very comfy and beautiful rooftop view of El Centro
    us2 night family trip
    Very good 8.0
    Hotel Monterrey
    Hotel and staff were very nice. The location was wonderful!
    us2 night trip
    Exceptional 10.0
    Good choice in a great location
    Great location a few minutes walk from the historic centre. Roof top terrace with great views. Rooms are small as traditional building - but had everything you need including great air conditioning. Lots of restaurants within walking distance. Only slight issue was some early morning noise given room overlooked breakfast area. However not a massive issue. Staff very friendly.
    Ian, ie4 night trip
    Very good 8.0
    Good service, good breakfast, excelent location.
    Laura, ca2 night family trip

    Hotel Monterrey

    Is the description of this property not correct? Tell us