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Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with restaurant, near The Potteries Museum and Art Gallery
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Stoke on Trent

Bar (on property)
Front of property - evening/night
Family Room, 2 Single Beds, Connecting Rooms
Daily English breakfast (GBP 10 per person)
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is AU$133
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Bar (on property)
DoubleTree by Hilton Stoke on Trent
Pool
Parking available
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1000)
The price is AU$173
includes taxes & fees
24 Nov - 25 Nov
DoubleTree by Hilton Stoke on Trent
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About the area

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA

What's nearby

  • The Potteries Museum and Art Gallery - 2 min walk - 0.2 km
  • Regent Theatre - 4 min walk - 0.4 km
  • Victoria Hall - 5 min walk - 0.5 km
  • Waterworld - 17 min walk - 1.4 km
  • Staffordshire University - 19 min walk - 1.6 km

Getting around

  • Manchester Airport (MAN) - 49 min drive
  • Birmingham Airport (BHX) - 68 min drive
  • Longton Station - 11 min drive
  • Longport Station - 15 min drive
  • Stoke-On-Trent Station - 23 min walk

Restaurants

  • ‪The Slamwich Club - ‬3 min walk
  • ‪Mitchell Arts Centre - ‬2 min walk
  • ‪The Sugarmill - ‬5 min walk
  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪Bottle Craft - ‬5 min walk

About this property

Hilton Garden Inn Stoke on Trent

Located near a train station, Hilton Garden Inn Stoke on Trent is a great choice for a stay in Stoke-on-Trent. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 140 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 34 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 9.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • 24-hours off-site parking within 164 ft (GBP 9.00 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • 3 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per accommodation, per stay

Parking

  • Uncovered self-parking costs GBP 9.00 per night
  • Parking is available nearby and costs GBP 9.00 per night (164 ft away; open 24 hours)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Frequently asked questions

Does Hilton Garden Inn Stoke on Trent offer free cancellation for a full refund?
Yes, Hilton Garden Inn Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Stoke on Trent?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Garden Inn Stoke on Trent?
Yes. Self-parking costs GBP 9.00 per night.
What are the check-in and check-out times at Hilton Garden Inn Stoke on Trent?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Stoke on Trent and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Garden Inn Stoke on Trent?
Yes, there's an on-site restaurant.
What's the area around Hilton Garden Inn Stoke on Trent like?
Hilton Garden Inn Stoke on Trent is in the heart of Stoke-on-Trent, a short 2-minute walk from The Potteries Museum and Art Gallery and 4 minutes' walk from Regent Theatre.

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Always happy to stay here
Great stay as always at this hotel, friendly staff, great service and comfortable rooms
Heather, 1-night trip
Verified Hotels.com guest review

2/10 Poor

GONE DOWNHILL
BEDS NOT GOOD STAYED BEFORE,MANAGER NOT A NICE MAN,STAFF UNHELPFULL
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quick stop in Stoke on Trent
The one thing that stands out to me is there is no obvious area to stop the car, unload baggage and check in. I found a small lot behind the building and left my car there as I walked back to the front to check in. The car park is actually across the street and once that was explained to me it wasn’t too much of a bother.
Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sabrina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay while visiting
Quick check in, free laundry facilities and amazing breakfast. Visiting Stratfordshire University with my daughter.
Timothy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel for a lower cost chain. Rooms spotlessly clean. Bar is fine but too brightly lit. Restaurant isn’t very good, and that includes breakfast.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sebastian, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was lovely and the lady that checked us in was so nice. Room was a good size and bed was very comfy. Only thing that let it down was a fire alarm going off at 7:30am and no one told us what to do or what happened. I had to go down to reception to ask just to me told false alarm and that’s it. Other than that no issues!
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel itself was very good and the staff helpful. Parking was quite expensive. The area the hotel is in didn’t feel quite safe in the evening and there were not many restaurants nearby.
Helena, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not what you would expect of Hilton
It is not a reflection of staff but generally service levels were below standard and seems more of how they are setup to do by Hilton. 1. Room booked as per Hilton website to accommodate a family of 4. There were no additional beds in the room on arrival because house keeping team must have missed it while preparing room and they are not around 24 hours. Wasted 1 hr and only after kind lady at reception prepared another room herself. 2. Restaurant is open till 10 pm for dinner but no room service after 9 pm or last orders by 9:15 pm. Not informed when asked about this at check-in. Again, staff served dinner for our order placed just around 9:15 pm but a reflection of how Hilton is saving costs at the cost of service.
Sushil, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We booked the hotel to visit our daughter who is starting University very shortly. Historically we had been to many Hilton’s as my husband used to travel for work but no longer does. The hotel was modern, light, clean and the rooms spacious. However, we brought our well behaved dog as the hotel said it was pet friendly, this is not really the case. Yes, you can have your pet in your room but you cannot bring them into the restaurant and you also cannot leave them in the room while you eat. Therefore, unless you want to eat in staggered stages, don’t bring your dog. The breakfast was a little basic, but it had all the standard food. If you disabled and cannot walk v far, there no disabled parking outside the hotel it’s across a busy crossing, across the road. I had sent a message asking where the parking was but received no reply, so rang at the drop off point. You had to walk down 4/5 steps and along to get to reception. I could manage this but not everyone would be able too. As a mention the pillows were awful, nearly flat had to use a towel underneath to give them any height. Overall for one night it was fine like an airport hotel but it didn’t really give off a vibe that would mean I would stay longer
Shona, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Convenient for our trip to Alton towers, unfortunately after the first night our bedroom wasn’t made, no clean towels or linen despite leaving the note to state we wanted our room made. We had to ask for new towels after getting back around midnight. Also, car park is extremely narrow and tight, would recommend parking in the private paid one next door.
Fraser, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Paul, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
P, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kristen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Lovely and clean hotel. Great location and good parking as well. Would definitely stay here again.
Craig, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Luke, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rahat, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edd, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tom, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Amazing room ! But bloody awful wings from the starter menu, overcooked and no chicken on them
Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with friendly staff. Will be staying there again. Its an oasis in a sad town centre
Mark, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night trip
Verified Hotels.com guest review