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Mercure Wien City

4.0 star property
Experience the city's charm while you relax at this convenient hotel near Karmeliter Market. Enjoy easy access to nearby attractions with helpful staff guidance.

Photo gallery for Mercure Wien City

Exterior
Arcade
Exterior
Reception
Privilege, Room, 1 King Bed
In Vienna, Mercure Wien City offers an upscale retreat with car rentals on site and a snack bar for your convenience. Enjoy in-room WiFi, concierge services, tour assistance and the helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is AU$192
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (King Size or 2 Single Size Beds)

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - twin
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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  • Parking available
  • Free WiFi
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8.8 out of 10, Excellent, (266)
The price is AU$198
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 5 min walk
  • Stephansplatz - 11 min walk
  • Hofburg Imperial Palace - 14 min walk
  • Prater - 3 min drive
  • Vienna State Opera - 4 min drive

Getting around

  • Vienna International Airport (VIE) - 20 min drive
  • Vienna Mitte Station - 19 min walk
  • Vienna Praterstern Station - 20 min walk
  • Vienna Franz-Josefs-Station - 25 min walk
  • Salztorbrücke Tram Stop - 3 min walk
  • Marienbrücke Tram Stop - 4 min walk
  • Gredlerstraße Tram Stop - 4 min walk

Restaurants

  • ‪Adria - ‬2 min walk
  • ‪Budapest Bagel Vienna - ‬3 min walk
  • ‪Taste! - ‬2 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪ZWE - ‬3 min walk

About this property

Mercure Wien City

Mercure Wien City offers a great location, putting you within a 15-minute walk of St. Stephen's Cathedral and Stephansplatz. Also, Hofburg Imperial Palace and Spanish Riding School are within a 15-minute walk. Public transportation is only a short walk: Salztorbrücke Tram Stop is 3 minutes and Marienbrücke Tram Stop is 4 minutes.

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 25 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 79
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 59 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self-parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Does Mercure Wien City offer free cancellation for a full refund?

Yes, Mercure Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Wien City?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Wien City?

Yes. Self-parking costs EUR 25 per day. Parking spaces may be limited.

What are the check-in and check-out times at Mercure Wien City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 59 (subject to availability). Contactless check-out is available.

Is there an on-site casino at Mercure Wien City?

No, this hotel doesn't have a casino, but Casino Wien (18-min walk) is nearby.

What is there to do at Mercure Wien City and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Mercure Wien City like?

Mercure Wien City is in Leopoldstadt, a short 3-minute walk from Salztorbrücke Tram Stop and 11 minutes' walk from St. Stephen's Cathedral.

Mercure Wien City Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Staff are great and so close to city centre
Iris, 1-night trip

8/10 Very good

Location is good for visiting the city center, where many attractions located.
David, 3-night trip

8/10 Very good

It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Callum, 4-night trip

10/10 Exceptional

Amazingly friendly and helpful staff.
Stephen, 4-night trip

10/10 Exceptional

The location is great!
María de los Ángeles, 4-night trip

8/10 Very good

Good location, nearby the inner city.
Alex, 4-night trip

8/10 Very good

We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
LUZ, 4-night trip

8/10 Very good

Our check in was very quick and very nice staff. Nice walkways around the hotel. Overall, a very good experience at this property. We will be checking out later today and looking forward to our next stay at KK Palais for the next 5 nights.
Sangay, 1-night trip

8/10 Very good

The location compared to the other two Mercure hotels is ideal as they are in a local which suffer more frim noisey night life
Stephen, 3-night trip

10/10 Exceptional

Excelent location
Luis, 4-night trip

8/10 Very good

The hotel is located in a quiet street nearby the underground and city center around 5 -10 minutes by foot
herbert tjam-gie Lieuw a, 3-night trip

10/10 Exceptional

Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.
Binita, 4-night trip

10/10 Exceptional

Great choice Vienna
Nice option very near the centre
Colin, 3-night trip

8/10 Very good

Excellent staff& convenient but the rooms were extremely small. Property showing signs of age Unique self serve wine & beer situations
mary, 2-night trip

10/10 Exceptional

Overall was a very good value for money, the rooms are spacious, well appointed, clean, the forniture is great quality and in good condition, a great feature are the power outlets with USB and USB-C ports built in, aldo breakfast is great quality and is conveniently located.
Eleazar, 3-night trip

10/10 Exceptional

Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
Elvis, 3-night trip

6/10 Good

The location was great and the room was nice and spacious. However l, the room had a weird odor and the a/c didn’t seem to work well at all the room got extremely hot at night.
Michael, 3-night trip

6/10 Good

The property itself was great. Clean, well-positioned and nice facilities. The staff unfortunately, let it down. They were unfriendly, unhelpful and just not what you expect from an established brand like Mercure.
Kevin, 2-night trip

10/10 Exceptional

Staff was friendly. Breakfast was expensive.
Seyed Mohammad, 5-night trip

8/10 Very good

Very lovely hotel. Decor looks fab. Staff very welcoming and friendly. Breakfast was enjoyable, calm and spacious. The only downside is no bar just a vending machine.
Jennifer, 3-night trip

8/10 Very good

The front desk staff were very friendly and helpful. The hotel is close to everything. The only challenge was the cleaning staff would open the door while knocking, you would not get a chance to respond. The room had no do not disturb sign so we had to request one from front desk.
Mark, 5-night trip

10/10 Exceptional

I love the staff, excellent service in the cafe. The location was fantastic! The only problem was the aurcondition. It was pretty warm for us and we cant control it bec per staff , it is centralized AC. So we end up sleeping with our windows open coz we were toasted.
Christie Owen, 2-night trip

8/10 Very good

Very helpful staff.
Stayed at this hotel a few times previously, always very satisfied. The plastic odour of the carpet installed during renovations gave me a headache due to my sensitivities. We had to check out soon after checking in. The male staff at the desk was not particularly helpful addressing our request to change to another Accor hotel nearby, saying basically “there’s nothing we can do”. The much more helpful female staff next to him arranged it so we received a partial refund and transferred to another hotel. We were informed of our refund within a couple of days. We are thankful to the very helpful and competent lady who helped us. Perhaps she can teach the others how great service is done.
3-night trip

6/10 Good

No good no bad
Amir, 4-night trip

8/10 Very good

We arrived early at the hotel (around 12). The room was ready at that time, though we had to sign up to their members scheme to get free early access, which was annoying. The hotel was just a 12 minute walk across the river to reach the main part of the city. There were a couple of bars and restaurants around. The room was tidy and spacious. It was well decorated. There were building works being carried out on the exterior facade from 9am to 6pm, although this didn’t bother us as we were out exploring early and didn’t notice even when we came back in the afternoon. There was only one lift which served 7 floors. As we were staying on the 7th floor we could sometimes be waiting a while for the lift but this is not a big deal. Overall we would consider staying again if we returned to Vienna
Rebecca, 2-night trip