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Mercure Wien City

4.0 star property
City centre hotel within walking distance of Karmeliter Market

Photo gallery for Mercure Wien City

Relax in our inviting lobby, featuring a spacious seating area with sofas and chairs.
Cozy retreat with a neatly made bed, bedside table, and ample space for luggage.
Relax in this inviting living area with a large window offering a view of the outside, a comfortable sofa, two armchairs, and a small table.
Welcome to our lobby, featuring a reception desk, comfortable seating areas, and large windows.
Stylish hotel corridor with carpeted floors and modern doors.
In Vienna, Mercure Wien City offers an upscale retreat with car rentals on site and a snack bar for your convenience. Enjoy in-room WiFi, concierge services, tour assistance and the helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is AU$218
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room (King Size or 2 Single Size Beds)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Sofa bed - twin
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 5 min walk - 0.4 km
  • Stephansplatz - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Prater - 4 min drive - 2.1 km
  • Vienna State Opera - 4 min drive - 2.8 km

Getting around

  • Vienna International Airport (VIE) - 20 min drive
  • Vienna Mitte Station - 19 min walk
  • Vienna Praterstern Station - 20 min walk
  • Vienna Franz-Josefs-Station - 25 min walk
  • Salztorbrücke Tram Stop - 3 min walk
  • Marienbrücke Tram Stop - 4 min walk
  • Gredlerstraße Tram Stop - 4 min walk

Restaurants

  • ‪Adria - ‬2 min walk
  • ‪Budapest Bagel Vienna - ‬3 min walk
  • ‪Taste! - ‬2 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪ZWE - ‬3 min walk

About this property

Mercure Wien City

Mercure Wien City offers a great location, putting you within a 15-minute walk of St. Stephen's Cathedral and Stephansplatz. This eco-friendly hotel is also within a 15-minute walk of Hofburg Imperial Palace and Spanish Riding School. Public transportation is only a short walk: Salztorbrücke Tram Stop is 3 minutes and Marienbrücke Tram Stop is 4 minutes.

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 25 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 79
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 59 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self-parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Does Mercure Wien City offer free cancellation for a full refund?

Yes, Mercure Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Wien City?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Wien City?

Yes. Self-parking costs EUR 25 per day. Parking spaces may be limited.

What are the check-in and check-out times at Mercure Wien City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 59 (subject to availability). Contactless check-out is available.

Is there an on-site casino at Mercure Wien City?

No, this hotel doesn't have a casino, but Casino Wien (18-min walk) is nearby.

What is there to do at Mercure Wien City and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Mercure Wien City like?

Mercure Wien City is in Leopoldstadt, a short 3-minute walk from Salztorbrücke Tram Stop and 11 minutes' walk from St. Stephen's Cathedral.

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Mercure Wien City Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Room
Location
Value
Public transport

Reviews

8/10

Friendly staff, great location just across the canal, good value
3-night trip

10/10

What an excellent hotel and service! Great room and very spacious and clean bathroom!! Well located and staff extremely friendly! Recommend and I’d love to return to this hotel again!
2-night trip

10/10

Great place, just across the river from the city, 10 mins walk into the centre.
2-night trip

10/10

Had a wonderful stay at the hotel. Everything was very nicely appointed. Room was nice, clean and very comfortable.
4-night trip

8/10

Good location (within walking distance to several must-see sites). Overall clean and comfy rooms. But for the price paid, we were disappointed to see signs of deterioration in our room and room cleaning on one of the days we stayed was below standards (crumbs left on the bedside table, area around the sink not cleaned and cups/mugs not changed).
Bathroom door
Bathroom door
Hooks missing and not fixed
4-night trip

10/10

Excellent location , great service and staff
2-night trip

10/10

The hotel was very clean, nice and modern and in a quieter area in Vienna. Very walkable to all the main tourists attractions. There’s a great little coffee shop right on the corner which has great breakfast options, very clean and the gentleman in the coffee shop is super nice and friendly.
3-night trip

8/10

Location is good for visiting the city center, where many attractions located.
3-night trip

8/10

Staff are great and so close to city centre
1-night trip

8/10

It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
4-night trip

10/10

The location is great!
4-night trip

10/10

Amazingly friendly and helpful staff.
4-night trip

8/10

Hotel was great for a short break. Convenient located near the center and a short walk to a train station. Bedroom was spacious but a bit noise both from outside and within. Otherwise all nice and comfortable
3-night trip

10/10

Excelent location
4-night trip

8/10

We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
4-night trip

8/10

Good location, nearby the inner city.
4-night trip

10/10

Very friendly, helpful staff. Our room was warm and very clean. The hotel is a short walk to the old town, bus, underground and tram stops. Thank you.
3-night trip

8/10

The location compared to the other two Mercure hotels is ideal as they are in a local which suffer more frim noisey night life
3-night trip

10/10

Nice option very near the centre
3-night trip

8/10

The hotel is located in a quiet street nearby the underground and city center around 5 -10 minutes by foot
3-night trip

10/10

Overall was a very good value for money, the rooms are spacious, well appointed, clean, the forniture is great quality and in good condition, a great feature are the power outlets with USB and USB-C ports built in, aldo breakfast is great quality and is conveniently located.
3-night trip

10/10

Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
3-night trip

10/10

Staff was friendly. Breakfast was expensive.
5-night trip

8/10

My husband and I stayed at this hotel for 6 nights while visiting Vienna's Christmas Market. We had a nice room with a comfortable queen bed and a nice shower. At first I was not sure how close to all the actions this hotel would be but it worked out very well. Within 15 minutes walking of the Innere Stadt. We did not use the breakfast option. Front desk was VERY helpful with following up on our missing luggage, bus ticket, etc. I recommend this hotel.
6-night trip

8/10

Excellent staff& convenient but the rooms were extremely small. Property showing signs of age Unique self serve wine & beer situations
2-night trip