Thompson Zihuatanejo, a Beach Resort

Photo gallery for Thompson Zihuatanejo, a Beach Resort

Lobby
Beach
Beach
Pool
Outdoor pool

Overview of Thompson Zihuatanejo, a Beach Resort

Thompson Zihuatanejo, a Beach Resort

5-star property
Playa La Ropa beachfront resort with 2 restaurants and spa

9.2/10 Superb

488 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$609
Price available on 9/10/2022
Map
Playa La Ropa S/N, Zihuatanejo, GRO, 40880
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
Feel at home
  • Children stay free
  • Children's pool
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Playa La Ropa
  • La Ropa Beach - 1 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 14 min drive
  • Airport shuttle (surcharge)

About this property

Thompson Zihuatanejo, a Beach Resort

5-star luxury resort revitalized in 2018 and located in the heart of Playa La Ropa
Take advantage of a roundtrip airport shuttle, a swim-up bar, and a poolside bar at Thompson Zihuatanejo, a Beach Resort. This resort is a great place to bask in the sun with a beachfront location, sun loungers, and beach towels. Indulge in a facial, a manicure/pedicure, and Ayurvedic treatments at the onsite spa. Enjoy ocean views and al fresco dining at the two onsite restaurants. Yoga classes and aerobics classes are offered at the gym; Thompson Zihuatanejo, a Beach Resort also has a terrace, shopping on site, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Full breakfast (surcharge), 2 outdoor tennis courts, and a front desk safe
  • Tour/ticket assistance, concierge services, and multilingual staff
  • Guest reviews speak well of the dining options, beach locale, and overall value
Room features
All 56 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 24-inch plasma TVs with premium channels
  • Balconies, separate sitting areas, and ceiling fans

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 56 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Personal watercraft (motorized)
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts

Accessibility

  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 24-inch plasma TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

CENIZA - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
HAO - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 0 percent

Optional extras

  • Full breakfast is offered for an extra charge of USD 28 for adults and USD 28 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 116 per vehicle (one-way)

Pets

  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.

Also known as

Viceroy Hotel Zihuatanejo
Thompson Zihuatanejo Hotel
Zihuatanejo Viceroy
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
The Tides Zihuatanejo Hotel Zihuatanejo
Tides Zihuatanejo
Villa Del Sol Zihuatanejo
Zihuatanejo Destination
Villa Sol Resort Zihuatanejo
Villa Sol Zihuatanejo
Thompson Zihuatanejo Resort
Thompson Resort
Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo Zihuatanejo
Zihuatanejo Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo
Thompson Zihuatanejo Zihuatanejo
Villa del Sol Resort Zihuatanejo
Hotel Zihuatanejo a Destination Hotel
Viceroy Zihuatanejo
Thompson Resort
Thompson
Thompson Zihuatanejo
Thompson Zihuatanejo, A Beach
Thompson Zihuatanejo, a Beach Resort Resort
Thompson Zihuatanejo, a Beach Resort Zihuatanejo
Thompson Zihuatanejo, a Beach Resort Resort Zihuatanejo

Frequently asked questions

Does Thompson Zihuatanejo, a Beach Resort offer free cancellation for a full refund?
Yes, Thompson Zihuatanejo, a Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Thompson Zihuatanejo, a Beach Resort?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Thompson Zihuatanejo, a Beach Resort on 9 Oct 2022 start from AU$609, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Thompson Zihuatanejo, a Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Thompson Zihuatanejo, a Beach Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Thompson Zihuatanejo, a Beach Resort?
Yes, pets are welcome. There's a charge of USD 100 per pet, per stay.
Is parking offered on site at Thompson Zihuatanejo, a Beach Resort?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Thompson Zihuatanejo, a Beach Resort?
Yes, an airport shuttle is available. The charge is USD 116 per vehicle one-way.
What are the check-in and check-out times at Thompson Zihuatanejo, a Beach Resort?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Thompson Zihuatanejo, a Beach Resort and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Thompson Zihuatanejo, a Beach Resort also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near Thompson Zihuatanejo, a Beach Resort?
Yes, there are 2 onsite restaurants, featuring alfresco dining and ocean views. Nearby restaurants include Trattoria da Gianni (4-min walk), Jungle Pizza (6-min walk), and Il Mare (11-min walk).
Does Thompson Zihuatanejo, a Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Thompson Zihuatanejo, a Beach Resort like?
Thompson Zihuatanejo, a Beach Resort is a short 1-minute walk from La Ropa Beach and 20 minutes' walk from La Madera Beach.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Truly the best place to stay for location, beach, amenities, food, and especially, service.
Katia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property is paradise! The Thompson group has done some wonderful design improvements. I do miss some of the personal guest perks, coffee/pastries delivered to your room daily, but hoping new management will reinstate some of the cherished great traditions
mary, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Gustavo, 4-night trip
Verified Hotels.com guest review

8/10 Very good

the dinner menu was underwhelming. The food was too experimental for its own good and tasted bad honestly. The staff was lovely and the grounds were really clean and well-groomed. the adult pool had no day beds at all and the after wasn't warm enough. other than that is was a magical stay.
David, 4-night romance trip
Verified Expedia guest review

8/10 Very good

We really liked the resort. Not sure if the price was justified, but it's certainly a nice spot to spend a few days.
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best property in the beach Greta staff
Juan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anne, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Paradise
Beautiful place! Pricey but well worth it!
Rafael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love this property. It always feels like coming home! Staff, accommodations,options for dinner
richard, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The resort is beautiful and very well-run. They coordinated our covid tests for us. They keep track of you when you leave the resort and return in addition to calling cabs. The food in the restaurant is good, though overpriced. The room was large and comfortable with daily housekeeping. It’s right on the beach which is clean and walkable with very fine sand. Playa la Rosa is a lovely beach with low waves since it’s inside the bay. Will definitely come again!
Leslie, 6-night romance trip
Verified Orbitz guest review