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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Krystal Beach Acapulco

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670, Mexico

3-star beachfront resort with outdoor pool, near Condesa Beach
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great service and friendly staff Aug. 20, 2020
  • No refrigerators in the room All inclusive option shall have refillable supple of drinks…Mar. 10, 2020

Krystal Beach Acapulco

from A$73
  • Standard Room, 2 Double Beds, Mountain View
  • Room
  • Standard Room, 1 King Bed, Mountain View

What’s around Krystal Beach Acapulco

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 3 min walk
  • Parque Papagayo - 10 min walk
  • Diana the Huntress - 16 min walk
  • Icacos Beach - 28 min walk
  • Zocalo - 41 min walk
  • Papagayo Beach - 2 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 36 min drive

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Playground on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Waterskiing on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues
  • Limited gourmet or à la carte dining

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service

Dining

Aquamarina - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Palapa - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Lobby Bar - This bar serves light fare only.

Recreation

On Site

  • Spa tub
  • Fitness classes on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Playground on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Waterskiing on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Krystal Beach Acapulco’s small print

Also known as

  • Krystal Beach Acapulco Hotel
  • Krystal Hotel
  • Krystal Beach Acapulco
  • Krystal Beach Acapulco Resort
  • Krystal Beach Acapulco Resort
  • Krystal Beach Acapulco Acapulco
  • Krystal Beach Acapulco Resort Acapulco

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Optional extras

Self parking costs MXN 120 per day

Valet parking costs MXN 120 per day

Buffet breakfast is offered for an extra charge of MXN 200 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Beach Acapulco

  • Does Krystal Beach Acapulco offer free cancellation for a full refund?
    Yes, Krystal Beach Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Beach Acapulco?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Beach Acapulco?
    Yes. Self parking costs MXN 120 per day. Valet parking costs MXN 120 per day.
  • Is there a pool at Krystal Beach Acapulco?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Krystal Beach Acapulco?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Krystal Beach Acapulco?
    You can check in from 3:00 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Krystal Beach Acapulco?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Shari Maki (3-min walk), Primos (4-min walk), and El Zorrito (5-min walk).

Recent reviews

Good 6.8 From 457 reviews

Exceptional 10.0
Acapulco visit!
It was a short trip, I would have liked to stay longer. The Hotel was wonderful in every aspect, definitely pleased with being able to attend Mass in a conference room. I didn’t have to worry about missing mass on Sunday. Being close to the park and a shopping Mall made it convenient. The restaurants food was excellent but also enjoyed the VIPS restaurant in the area. I will most definitely return to your hotel. Thank you for the upgrade! The only thing that I recommend is that a fan (not an AC) be added to the elevators.
Maria, us2 night trip
Fair 4.0
Don’t stay here
The hotel is really outdated and service was terrible
Karina, us1 night family trip
Very good 8.0
2019 Acapulco trip
Great place to stay. Food was good. Hotel personnel were kind and willing to help with any issues. Great location and close to most tourist attractions, casinos within blocks from hotel, as well as many restaurants to choose from.
Narza, us4 night romance trip
Exceptional 10.0
Welcome Honeymooners!!!
I'm An Int'l Party & Special Event Coordinator! I took a Chance On Booking This Honeymoon Couple Due to a Referral another Customer Recommended Mr. OSCAR NAVA Hotel Coordinator!! Mr. Nava Came Through with a Superb Double View Expectacular Honeymoon Suite! Wow! My Clients Were Amazed! A Bottle of Wine, Fruit Plate, Flowers Decor on the Bed!! Great View of both the Beach & Mountains! & Privacy!! Who could Ask For More You Say??? Breakfast in Bed!!! For Martin & Cheny! Having Lived That Honeymoon Moment will be Very Unforgettable!! They Plan to go back in December Hoping Good Luck & Fortune will Bring a Stork To Stop by and Grant them a Blessing hoping for a Baby!!! The Check in Staff was Attentive & Courteous! Mr. Oscar Nava sent Notes with Courteous Staff to leave Small Notes under their Room Door to ensure they were being Attended in a Discreet & Yet Not Interrupted Cautiously Attentive Manner! I know it Sounds Corny & Unbelievable! That You can Still find that kind of Excellent Service in Acapulco Hotels!!! But This Krystal Hotel was worth what You pay for!!! Good People! Good Food! Respectful Workers! And an Excellent Hotel Coordinator! Thank You! Mr. Oscar Nava!!!
Oswaldo Ernie, us2 night romance trip
Fair 4.0
Internet malo aire acondicionado sin funcionar
Francisco, es3 night trip
Very good 8.0
La tarifa del estacionamiento es mayor a la que aparece en la aplicación
Francisco, mx2 night trip
Very good 8.0
Huésped
La instancia en la recámara fue buena, el desayuno comida y cena necesitan variar platillos asi como agregar mas comida para niños , los jugos tienen demasiada agua. En cuanto al area de playa necesitan porner camastros ya que no hay ni una silla para sentarte y si no te cobran. En cuanto a las medidas de seguridad por covid estan perfectas! Necesitan invertir en el hotel el servicio del personal excelente.
Valentín Edgar, mx3 night family trip
Good 6.0
inconforme
nunca sirvió el wifi y no me dieron solución a ello en el hotel, las instalaciones necesitan mantenimiento
Juan, mx4 night family trip

Krystal Beach Acapulco

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