Phoenix Seagaia Resort, near Sheraton Grande Ocean Resort, is a luxury family-friendly haven offering a golf course and driving range. Treat yourself to spa treatments like aromatherapy or a massage at the onsite wellness center. With 7 restaurants on site serving everything from Italian cuisine to brunch and dinner options plus activities such as horseback riding, you'll have endless ways to unwind.
Popular amenities
Airport transfer
Bar
Pool
Spa
Free parking
Gym
Main amenities (12)
Daily housekeeping
Golf course
Near the beach
7 restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Hot springs
Breakfast available
3 indoor and 10 outdoor tennis courts
Health club
Seasonal outdoor pool
Room service
Feel at home (6)
Children stay free
Children's club (surcharge)
Playground on-site
Premium TV channels
Garden
Terrace
The current price is AU$169
AU$169
includes taxes & fees
14 Apr - 15 Apr
Room options
Available filters for rooms
Showing 28 of 28 rooms
View all photos for Corner Twin Room, Multiple Beds, Non Smoking
Corner Twin Room, Multiple Beds, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Coffee/tea maker
71 sq m
Sea view
Sleeps 4
2 Large Single Beds
View all photos for Double Room, 1 King Bed, Non Smoking, Corner
Double Room, 1 King Bed, Non Smoking, Corner
Highlights
Air conditioning
Free cots/infant beds
TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Coffee/tea maker
71 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)
Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)
Highlights
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
112 sq m
Ocean view
Sleeps 10
5 Large Single Beds
View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)
Club Suite, 1 Bedroom, Non Smoking (Kings)
Highlights
Air conditioning
TV
Premium bedding
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Coffee/tea maker
109 sq m
Ocean view
Sleeps 2
2 Large Single Beds
View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View
Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View
Highlights
Air conditioning
Free cots/infant beds
TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Coffee/tea maker
50 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)
Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)
Highlights
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
169 sq m
Ocean view
Sleeps 10
2 Double Beds, 2 Large Single Beds and 1 Single Bed
View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View
Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View
Highlights
Air conditioning
Free cots/infant beds
TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Coffee/tea maker
50 sq m
Ocean view
Sleeps 6
2 Large Single Beds and 1 Single Bed
View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)
Panoramic Suite, Non Smoking (Club Floor,Grand view bath)
Highlights
Air conditioning
TV
Premium bedding
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Coffee/tea maker
109 sq m
Ocean view
Sleeps 2
2 Large Single Beds
View all photos for Royal Suite, Non Smoking (Club Floor)
Royal Suite, Non Smoking (Club Floor)
Highlights
Air conditioning
TV
Premium bedding
2 bedrooms
2 bathrooms
Bidet
Hairdryer
Shower/bath combination
300 sq m
Ocean view
Sleeps 4
4 Large Single Beds
View all photos for Corner Suite, 2 Double Beds, Non Smoking
Corner Suite, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
109 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View
Miyazaki City Phoenix Zoo - 11 min drive - 10.2 km
Getting around
Miyazaki (KMI) - 28 min drive
Miyazaki Station - 21 min drive
Minamikata station - 30 min drive
Aoshima station - 39 min drive
Airport shuttle (surcharge)
Restaurants
パインテラス - 11 min walk
風待ちテラス - 1 min walk
英国式庭園 - 3 min drive
セプト クルール - 4 min drive
ぽっくる農園 - 3 min drive
About this property
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort features a golf course and puts you only steps from Phoenix Seagaia Resort. You can visit the spa to be pampered with Thai massages, body wraps or aromatherapy, and ガーデンビュッフェ「パインテラス」, one of 7 restaurants, serves dinner. Other highlights at this luxurious resort include 2 bars/lounges, an indoor pool and a health club. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Japanese
At a glance
Hotel size
734 units
Arranged over 43 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6, 2025.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Children's club*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
7 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Mini golf
Playground
Local/corner shop
What to do
Tennis lessons
Golf lessons
Golfing
Mini golf
Horse riding/hire
Segway hire/tours
Hot springs
Shopping
Beach nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Scuba-diving nearby
Working away
Business centre
5 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Segway hire/tours
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
Golf course on-site
Golf driving range on-site
An indoor pool
Seasonal outdoor pool
Shopping centre on-site
Full-service spa
3 indoor tennis courts
10 outdoor tennis courts
Massage/treatment rooms
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Television
Premium satellite channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Freshen up
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open selected days.
Public bath/onsen services include an indoor public bath. There are 3 hot springs open between 6:00 AM and 11:00 PM.
Dining
ガーデンビュッフェ「パインテラス」 – This buffet restaurant serves brunch and dinner.
Ristorante ARCO – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
米九(こめきゅう) – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open selected days.
中国料理「藍海(らんはい)」 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
寿司処「八潮」 – This restaurant specialises in sushi and only serves dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki
Frequently asked questions
Does Sheraton Grande Ocean Resort offer free cancellation for a full refund?
Yes, Sheraton Grande Ocean Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grande Ocean Resort?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Sheraton Grande Ocean Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grande Ocean Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Grande Ocean Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sheraton Grande Ocean Resort?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Sheraton Grande Ocean Resort and nearby?
Have fun with on-site activities such as horse riding, and practise your swing at the golf course. Additional recreation on-site includes segway hire and hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Grande Ocean Resort also has 2 bars and a seasonal outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Sheraton Grande Ocean Resort?
Yes, there are 7 on-site restaurants, featuring Italian cuisine.
What's the area around Sheraton Grande Ocean Resort like?
Sheraton Grande Ocean Resort is a short 1-minute walk from Phoenix Seagaia Resort and 19 minutes' walk from Florante Miyazaki.
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Sheraton Grande Ocean Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Feb 2025
Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Cesar
Cesar, 2-night trip
10/10 Exceptional
1 Apr 2025
Peaceful comfort
Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs!
You will be glad you came here!
We’ll be back.
P
P, 1-night trip
10/10 Exceptional
5 Oct 2024
Perfect place to stay in Miyazaki. Enough space even in standard room, ocean view and great facility with reasonable pricing.
Jin-gu
Jin-gu, 7-night trip
10/10 Exceptional
25 Dec 2024
It is a nice place with indoor and open air hot spring for relaxation. Excellent service. They provided delicious and fresh meal. I can enjoy my holiday with my friends in a quite and comfortable place.
Yuen Fun
Yuen Fun, 1-night trip
10/10 Exceptional
28 Oct 2024
It's really good and impressive since my stay.
Actually, Your staff is good to me.
JONGHYUK
JONGHYUK, 1-night trip
10/10 Exceptional
23 Sept 2024
This property is located in a gorgeous part of Miyazaki! You can see the expansive views of the ocean and a well maintained golf course from your hotel room. All of the staff operating the hotel were extremely friendly and knowledgeable about the area as well. I highly recommend staying here during a visit to Miyazaki!
Amy
Amy, 1-night trip
8/10 Very good
5 Oct 2024
The hotel is huge for conferences. It is quite dated and the curtains in our room were torn. It is very near the zoo and the beach which means it is far from the city.
Mable
Mable, 1-night trip
6/10 Good
19 Dec 2024
Given that we had 2 children (stayed for free), no towels were provided for them and water was only provided for paying adults. Quite disappointed with this as it is a 4 star hotel. Onsen is good but far from room. Breakfast buffet spread at pine terrace is good.
Theresa
Theresa, 1-night trip
8/10 Very good
7 Jan 2025
Great hotel with onsen with some issues
Great hotel with a great ocean view and onsen on site. Only issues I had were the following: if you don't rent or own a car, getting around will be somewhat inconvenient unless you're willing to shill out taxi fees. Restaurant was good but most restaurants in the hotel were fairly steep for a rural area of Japan. The onsen was great but there were spider webs all over the ceiling which was off-putting. The bedding sheets and pillow were lackluster for a hotel of this scale. Overall though, I'd still visit again.
Verified traveller
3-night trip
10/10 Exceptional
25 Sept 2024
Good
??
??, 2-night trip
6/10 Good
1 Dec 2024
Wh chose this hotel as it had a pool. When we got to the hotel they informed us that there only was one indoor pool and it was in the club/gym that had an age limit of 15 years old. That meaning our kids could not use it. Other activities were really hard to book, eg. the tennis courts were all booked foe a tournament. The room was very big and nice, however outdated. Buffet was OK . Nice outdoor area where you could grill marshmallows. Nice onsen.