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Mediterranean Palace

5.0 star property
Upmarket beachfront resort with free children's club, near Playa de las Américas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mediterranean Palace

Aerial view
Exterior
Reception
Reception
Gym

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Free parking
  • Airport transfer
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Free children's club
  • Fitness centre
  • Beach club on site
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Terrace
The price is AU$378
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Pool View

Minibar, in-room safe, desk, blackout curtains

Standard, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, Mountain View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Mountain View (2 adults and 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Sea View (2 adults and 1child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Sea View (2 adults and 1child)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Pool View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite (2 adults and 1 child)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults and 1 child)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

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Pool
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Free parking
Free WiFi
9.0 out of 10, Wonderful, (1000)
The price is AU$300
includes taxes & fees
15 Dec - 16 Dec
Cleopatra Palace Hotel
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About the area

Map
Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660

What's nearby

  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 14 min walk - 1.3 km
  • Veronicas Strip - 19 min walk - 1.7 km
  • Golf Las Americas - 6 min drive - 2.6 km
  • Siam Park - 6 min drive - 2.8 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive
  • La Gomera (GMZ) - 113 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cafetería Plaza - ‬4 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬2 min walk

About this property

Mediterranean Palace

Mediterranean Palace is a great choice for your beach stay in Arona, putting you near activities such as scuba-diving, surfing/body boarding and windsurfing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials and body scrubs. The Pier, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club and a fitness centre.

All-inclusive

All-inclusive room rates at Mediterranean Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Hotel size

  • 535 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games
  • Pushchair
  • Lifeguard on-site

What to do

  • On the beach
  • Beach club (surcharge)
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Archery
  • Scooter/moped hire
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Ping pong
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Jet-skiing nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Co-working spaces
  • Conference centre (10635 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer shops on-site
  • Arcade/games room
  • Spa services
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Children's dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Travel cot
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

The Pier – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Diabolo – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Coal – This theme restaurant specialises in barbecue. Guests can enjoy drinks at the bar. Open daily.
Kiosko – This bar is located by the pool. Open daily.
Drago Terrace – This rooftop bar overlooks the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 48 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

Frequently asked questions

Does Mediterranean Palace offer free cancellation for a full refund?
Yes, Mediterranean Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mediterranean Palace?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mediterranean Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mediterranean Palace?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mediterranean Palace?
Yes, an airport shuttle is available. The charge is EUR 48 per person one-way.
What are the check-in and check-out times at Mediterranean Palace?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Mediterranean Palace and nearby?
Have fun with on-site activities such as archery, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 3 bars and a fitness centre. Mediterranean Palace also has spa services and an arcade.
Are there restaurants at or near Mediterranean Palace?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and pool views.
Does Mediterranean Palace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mediterranean Palace like?
Mediterranean Palace is a short 5-minute walk from Las Vistas Beach and 10 minutes' walk from Playa de las Américas.

Mediterranean Palace Reviews

Reviews

8.2

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Really nice hotel in good location, staff really accommodating. We have stayed here many times, it’s just had a revamped and rooms are lovely with up to date technology which it was lacking.
Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel
Lovely hotel. Big improvement since the recent renovation Kids clubs was incredible
Michael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 4-night trip
Verified Hotels.com guest review

6/10 Good

It is not a 5 star hotel. No recycling bins by pool - considering this hotel has just been refurbished is disappointing. Breakfast is chaotic - needs more than one juice station and better staff when people enter. Pool towels great - people coming down at 7 to reserve sunbeds and towels not being removed not ideal. A great 4 star hotel and lovely stay
Kathryn, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

cannot fault the property or staff as we’re all amazing the reason for scoring 4 instead of 5 was the food. Food options were not great and would book again but not the meal option probably just b&b
Tracey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely central property with good service and modern decor
Jason, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We absolutely love staying here, it’s excellent for both families and couples! It’s extremely clean and has all the facilities you need… the kids club is great!
Jo, 4-night trip
Verified Expedia guest review

8/10 Very good

Overall we had a nice stay at the hotel which is very close to the lovely beach and general touristy area. It was clean, modern, and newly fitted with stylish interiors. The Mediterranean Palace is the recently refurbished part of Mare Nostrum, however it almost feels like it has reopened slightly too soon - the gym facilities were not yet open or usable, the rooms had that new paint / new furniture smell, and there were some room amenities missing such as robes / slippers etc which you’d expect from a 5 star hotel. Some receptionists were incredibly friendly and helpful and some slightly abrupt. Their ‘app’ also seemed to have some teething problems with some QR links not loading.
Yasmin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

To be fair l think the bar staff could have a better way of serving customers,it was a long wait. More staff needed. We were very impressed with Theo the bar waiter. He is an asset to the hotel. Also Keilly in the restaurant. Both were so polite, helpful & kind. We would return again because of them.
Anna, 6-night romance trip
Verified Expedia guest review

8/10 Very good

George Alexander, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Only marked down on condition due to the property closing mid jan 2023 for 9 month refurb. Definitely looked tired and in need of upgrade. But this didn't detract from our enjoyable stay in clean comfortable freindly hotel in perfect location
Verified Expedia guest review

10/10 Exceptional

Great place to stay. Central. Very clean. Staff very friendly.
Alison, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 11-night trip
Verified Hotels.com guest review

8/10 Very good

Location & friendly staff, the hotel was spotless but in need of a refurb which I think is on the cards
Robert, 9-night romance trip
Verified Expedia guest review

6/10 Good

Nice pool but closed 2 days out of our4day stay. Room key stopped working every day so trip to reception which was a pain as quite slow at reception and we heard other people talking about this so this must be a problem Rooms are so dated they defo need a revamp Hotel in nice area and close to beach are a plus overall ok probably wouldn’t stay there again
Verified Expedia guest review

10/10 Exceptional

Scott, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very good location,very nice breakfast,friendly staff,family focused,also good value for money!
Zoltan, 7-night family trip
Verified Expedia guest review

2/10 Poor

My stay here was HORRIBLE! It was the WORST experience I have had in a hotel in my 30 years of travelling. I have stayed in multiple hotels and this, by far, was the worst. to make matters worse, it was my 7year old daughters first time on holiday w/ me. Most of the staff, with the exception of 1 or 2, were unfriendly, unhelpful and uncooperative! The most traumatising part of the trip was an incident in which my daughter and I, along with my friend and niece, was at the hotel swimming pool, at one point my friend and I were in the pool getting to the deeper end when I turned to look at my daughter she had started travelling to the deeper end as well, I shouted at her to return to the shallow end at which point I saw her slip and she started drowning. I screamed at the top of my lungs for someone to help she's drowning! no one moved a muscle. Everyone, continued to lay back in their seats including the hotel life guard at the scene! I eventually got to her in time thankfully, and carried her out. she was coughing up water from her lungs and throwing up! it was then, I saw the life guard WALKING towards us. my friend told him off and asked why were you not doing more? I took my daughter to her room, and made a complaint to the staff about the life guard and was told both by him and the staff member that it is the parents job to watch their children, not them. which I agree, however, it is the Lifeguard job to save people in accidents, which he is TRAINED to do. he did not.
Sylvia, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Ava, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

the rooms are a bit outdated eg plug sockets bed sheets were not changed in the 5 days we were there breakfast hot and cold food fantastic and the staff were so helpful and caring I would reccomend to all my friends Thankyou
john, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Easy access to small beach at rear of hotel, loads bars and restaurants infront of hotel. Room was sea view, could have done with a few updates as the room looked a little dated, but was very clean.
Jacob, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Darren, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Resort, super close to the beach. People were nice. Live music every evening. Breakfast coffee was instant coffee, which was dissapointing. Rooms could use some reconstructions.
MATUS, 5-night trip
Verified Hotels.com guest review