Zentis Osaka offers a great location, putting you within a 15-minute walk of Osaka Station City and Grand Front Osaka Mall. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at UPSTAIRZ, which serves French cuisine and is open for breakfast, lunch and dinner. Also, Dotonbori and Orix Theater are a short five-minute drive away. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Higobashi Station is 5 minutes and Nishi-Umieda Station is 6 minutes.
Languages
English, Japanese, Korean, Spanish
At a glance
Hotel size
212 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
Vegetarian dining options
At least 80% of lighting from LEDs
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Local maps
Restaurant dining guide
Special features
Dining
UPSTAIRZ – This bistro specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4235 for adults and JPY 4235 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Zentis Osaka Hotel
Zentis Osaka Osaka
Zentis Osaka Hotel Osaka
Frequently asked questions
Does Zentis Osaka offer free cancellation for a full refund?
Yes, Zentis Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zentis Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Zentis Osaka?
Sorry, there's no on-site parking at Zentis Osaka.
What are the check-in and check-out times at Zentis Osaka?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Zentis Osaka and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Zentis Osaka?
Yes, UPSTAIRZ offers French cuisine.
What's the area around Zentis Osaka like?
Zentis Osaka is in Kita, a short 5-minute walk from Higobashi Station and 11 minutes' walk from Osaka Station City. Travellers say that the area is walkable and good for families.
Zentis Osaka Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Nov 2024
Ulrim
Ulrim, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Great location and value. Gym with cable machines and cardio equipment. Guest lounge with fruit, bottled water and coffee/tea. Self service laundry room was great. Room was adequate size with room to lay multiple open luggage.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Amy
Amy, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Scott
Scott, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Alejandra
Alejandra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Ramona
Ramona, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Convenient and comfortable
Convenient location close to Subway and other transport options.
Glen
Glen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
5 star hotel and great location
Hotel Zentis was incredible. This location was super clean, very friendly staff, and the guest amenities (Room 101) was really nice. Laundry service was awesome and overall felt very welcome here.
Walking distance to both the M and Y lines in Osaka. Also a few blocks from Osaka/Umeda station for JR lines and shinkansen.
Would recommend this hotel to anyone. My wife and I really loved our stay here. The best hotel we have been at within our 2.5+ week tour across Japan.
Verified traveller
6-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Did the job!
Sam
Sam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Clean and comfortable stay
A comfortable and large hotel room offering a comfortable stay. Good bed and shower and close access to two metro stations and a 12-15min walk from the main Ōsaka station (mostly underground if you want)
Graeme
Graeme, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Couldn’t fault it
Had a great 3 night stay here. Room was modern, clean , quiet and very comfortable.
Appreciated the use of a washing machine/drier after traveling.
Great location about 10 minutes flat walk from Osaka station. Plenty of eating options close by.
Complimentary tea/coffe was a nice touch.
Lovely staff topped of a perfect stay.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Jerome
Jerome, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Priyaben
Priyaben, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Anthony
Anthony, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Great Osaka Stay
Great hotel which is close to train station and subway. Lovely roof top bar with great cocktails. Room was nicely designed and quiet spacious. Great service from staff
Claire
Claire, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
roy
roy, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Beautiful hotel tastefully decorated and well-located 10 mins walk from Osaka Station and less than 10 mins to the nearest subway (3 stops to main area of Namba). The area is quiet: you get the energy of the city without the intensity and within a few mins of 7/11 and Family Mart. Room itself was lovely but would say small if you have large luggage as can’t easily open in the space. Slept very well, staff were very courteous and helpful when we had a problem with the TV (although the complimentary breakfast was extremely poor unfortunately).
Aimee Leigh
Aimee Leigh, 2-night romance trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
A week in Osaka
Overall this Hotel was very good. It was clean, and everything was in good condition. The bedrooms were certainly well sized by Japanese standards, although they had very little storage so we still had to live out of suitcases rather than being able to store clothes.
Location wise it was not straightforward to find as it is not on a main road. We also found that while it was reasonably central, we still had to take public transport everywhere we wanted to go, and the hotel was not immediately next to a metro or train station. Thankfully we discovered that it was only a short walk to an underground entrance from which you could walk to Osaka Station in a few minutes. There was not much to do in the immediate vicinity so even finding somewhere to eat in the evening there was not a lot of choice nearby.
Overall though a positive stay in a nice hotel.
Verified traveller
7-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
Rooms were nice. Staff was mostly accommodating and friendly. Cocktails in the bar were excellent. The restaurant was not accessible without a reservation on a weekday night even though it appeared to be mostly empty. Not a lot of dining options in the area around 8pm. Most cab drivers did not know how to find the place; we were dropped off around the block more than once. Still, lovely hotel. Location a bit inconvenient if you like food.
Ashley
Ashley, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Hong Nhung
Hong Nhung, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2024
Great property and clean. Just in a neighborhood where there are a lot of escorts and nightlife.
Jane
Jane, 6-night trip
Verified Expedia guest review
8/10 Very good
29 July 2024
Very new and fresh hotel in a great location in Osaka. The rooms are tiny— more like a business hotel but was good for a few day stay. We liked the coin laundry in the hotel as we desperately needed to wash our clothes after very hot and sweaty Osaka days. Walkable to Osaka station and many restaurants near by. The 2nd Fl bar was relaxing and the cocktails were delicious too.