Destination
Guests
All properties in Osaka, Osaka Prefecture, Japan

Hotel Universal Port

Bayfront hotel with restaurant, near Universal CityWalk Osaka

  • Free WiFi
From
A$101

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Superior Room, Non Smoking - Living Area
  • Deluxe Room, Non Smoking - Mini Refrigerator
  • Hotel Entrance
Hotel Entrance. Image 1 of 77.
1 / 77Hotel Entrance
1-1-111 Sakurajima, Osaka, 554-0031, Osaka-fu, Japan
9.2.Superb.
  • Everything was terrific. No problems at all, staff were excellent, hotel clean and comfy.…

    Dec. 3, 2019

  • Great service nice facilities. Close to universal studios

    Jul. 6, 2019

See all 879 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Shopping
Safe
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 600 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk

For families

  • Fridge
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Osaka
  • Universal Studios Japan - 5 min walk
  • Osaka Aquarium Kaiyukan - 31 min walk
  • Universal CityWalk Osaka - 3 min walk
  • Legoland Discovery Center - 29 min walk
  • Osaka Takoyaki Museum - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, Non Smoking
  • Standard King Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Superior Room, Non Smoking

Location

1-1-111 Sakurajima, Osaka, 554-0031, Osaka-fu, Japan
  • Heart of Osaka
  • Universal Studios Japan - 5 min walk
  • Osaka Aquarium Kaiyukan - 31 min walk

What’s around

Landmarks

  • Heart of Osaka
  • Universal Studios Japan - 5 min walk
  • Osaka Aquarium Kaiyukan - 31 min walk
  • Universal CityWalk Osaka - 3 min walk
  • Legoland Discovery Center - 29 min walk
  • Osaka Takoyaki Museum - 6 min walk
  • Osaka Bay Tower - 2.3 mi / 3.8 km
  • Kyocera Dome Osaka - 6.4 mi / 10.4 km
  • Imamiya Ebisu Shrine - 10.6 mi / 17 km
  • Sumiyoshi Taisha Shrine - 11.8 mi / 19 km

Getting around

  • Itami Airport (ITM) - 36 min drive
  • Kansai Intl. Airport (KIX) - 48 min drive
  • Kobe Airport (UKB) - 46 min drive
  • Chidoribashi Station - 5 min drive
  • Denpo Station - 5 min drive
  • Nishikujo Station - 6 min drive
  • Universal City Station - 3 min walk
  • Sakurajima Station - 9 min walk
  • Ajikawaguchi Station - 13 min walk

At a glance

Hotel size

  • This hotel has 600 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (JPY 3000 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Hosted evening meal daily (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Visual fire alarm

Languages Spoken

  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rico rico - This buffet restaurant serves breakfast and dinner.

Acqua - This buffet restaurant serves breakfast only. Open select days.

Rex cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lounge R - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Hotel Universal Port Osaka
  • Hotel Universal Port Hotel
  • Hotel Universal Port Osaka
  • Hotel Universal Port Hotel Osaka
  • Hotel Universal Port
  • Universal Port Osaka
  • Universal Port
  • Universal Port Hotel
  • Universal Port Osaka

Optional extras

Covered self parking costs JPY 3000 per day

Buffet breakfast is offered for an extra charge of JPY 2980 per person (approximately)

Hosted evening meal costs JPY 4480

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Universal Port does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant, rico rico. Nearby restaurants include Top of Universal (3-min walk), Starbucks (3-min walk), and Mel's Drive-In (4-min walk).
  • Recommended spots to visit include Universal CityWalk Osaka (3-min walk) and Universal Studios Japan (5-min walk), along with Osaka Takoyaki Museum (6-min walk) and Legoland Discovery Center (1.5 mi).
9.2.Superb.
  • 10.0.Exceptional

    great location and well appointed. large room too for japan

    2 night family trip, Jun. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay

    Immaculately clean room, excellent amenities, friendly staff. The room was very spacious and the beds were comfy. We would stay here again and again.

    4 night family trip, Oct. 1, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent hotel wonderful staff and so convenient to Universal studio.

    Tony, 2 night trip, Sep. 12, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Bed and pillows were a little too firm for me. Great location though park, train station, food, and shopping all walking distance.

    Kenneth, 3 night trip, Jul. 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location for a trip to USJ

    Great location if you’re taking a trip to visit USJ. Train station is literally at city walk. We took the Shin to Osaka and then transferred to the JR to universal city. It was then a quick 5 minute walk (across the street) to the hotel. Once we got there the staff greeted us immediately at the door. Very friendly atmosphere and Check-in was easy. staff speak just enough English to guide you to your room and make the check-in and check out go smoothly. The rooms were on the smaller side, but we didn’t mind since we were spending most of our time sightseeing or at the park and city walk. The beds are on the firm side and the pillows have rice/beads to conform to your sleeping style; not comfortable at all. The bathroom came stocked with packaged toiletries: toothbrush and toothpaste, hair brush, shaver w/shaving cream, face wash, essence, shampoo, conditioner, and body wash. No lotion though 😞 The hotel offers breakfast and dinner. We did the breakfast buffet one day, it was mostly Japanese style with some western vibes. We paid $25 for each adult buffet and $18 for each child. The food was ok, it filled our bellies to begin our day out at the park. All in all, great location if you’re coming to Osaka for USJ. Keep in mind there is no where to go eat late at night around there. The park and city walk are really the only thing over there and they close at 7pm. Hope this helps.

    Sierra, 1 night family trip, Jul. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Hotel

    Great location, great price, excellent staff!

    William, 4 night family trip, Jul. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good hotel and very affordable. Walking distance to train station and universal park

    Johnnie, 1 night family trip, Jul. 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The place was amazing. When you walk in it looks like you are at Universal Studios. Minions are everywhere as the theme. Staff was very

    Daniel, 2 night family trip, Jul. 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and convenient

    Great hotel. Close to universal japan. Great food options in the hotel. Only negative I have to say would be having to pay extra for parking.

    Rachael, 3 night family trip, Jul. 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location of the hotel was perfect, right off the universal station exit. Near lots of food and shopping and of course a 5 minute walk to universal studios. The view from my room was great. The room was big and clean and it had a shower and a tub. Will return. Ps. The pillows were a bit hard.

    Giuliana, 2 night romance trip, Feb. 16, 2020

    Verified Orbitz guest review

See all 879 reviews