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Hotel Universal Port

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Front of property – evening/night
AEGEAN STANDARD KING, Non Smoking | Premium bedding, down duvets, in-room safe, blackout curtains
AEGEAN STANDARD KING, Non Smoking | Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
AEGEAN STANDARD TWIN, Non Smoking | Premium bedding, down duvets, in-room safe, blackout curtains

Overview of Hotel Universal Port

Hotel Universal Port

3.5 star property
Bayfront hotel with restaurant, near Universal CityWalk Osaka

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
Map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031

Guests rated this location 9.1/10 - Wonderful

Main amenities
  • 24-hour front desk
  • Breakfast available
  • Coffee shop/cafe
  • Daily housekeeping
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Restaurants and bar/lounge
  • Self parking
  • Self-serve laundry
  • Snack bar/deli
  • Vending machine
For families
  • Cable/satellite TV service
  • Children stay free
  • Daily housekeeping
  • Fridge
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Konohana
  • Universal Studios Japan - 2 min drive
  • Grand Front Osaka Mall - 10 min drive
  • Umeda Sky Building - 10 min drive
  • Spa World - 10 min drive
  • Kuromon Ichiba Market - 11 min drive
  • Abeno Harukas - 10 min drive
  • Orix Theater - 10 min drive
  • Kidzania Koshien Theme Park - 11 min drive
  • Hanshin Koshien Stadium - 25 min drive
  • Osaka Castle - 13 min drive

Getting around

  • Osaka (ITM-Itami) - 38 min drive
  • Kobe (UKB) - 46 min drive
  • Osaka (KIX-Kansai Intl.) - 48 min drive
  • Chidoribashi Station - 5 min drive
  • Denpo Station - 5 min drive
  • Nishikujo Station - 6 min drive
  • Universal City Station - 3 min walk
  • Sakurajima Station - 9 min walk
  • Ajikawaguchi Station - 13 min walk

Restaurants

  • ホテル ユニバーサル ポート ラウンジR - 2 min walk
  • ポートダイニング リコリコ - 2 min walk
  • The Dragon's Pearl - 1 min drive
  • Eggs 'n Things - 6 min walk
  • Hard Rock Cafe - 6 min walk
Map

About this property

Hotel Universal Port

Hotel Universal Port puts you within a 15-minute drive of Universal Studios Japan and Osaka Castle. Guests looking for a bite to eat can visit rico rico, which serves breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say great things about the overall value and nearby shopping. Public transportation is only a short walk: Universal City Station is 3 minutes and Sakurajima Station is 9 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
  • Check-out time is at noon until April 1, 2023.
  • The listed parking fee applies per 24-hour period, beginning at 1 PM. Guests parked past 1 PM the following day will be charged JPY 500 per vehicle, per hour. Starting on April 1, 2023 the 24-hour period will begin at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (JPY 3000 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 2005
  • Lockers available
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Children's slippers
  • Iron/ironing board (on request)
  • Slippers

Sleep well

  • Alarm clock
  • Blackout curtains
  • Down duvet
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rico rico – This buffet restaurant serves breakfast and dinner.
Acqua – This buffet restaurant only serves breakfast. Open selected days.
Rex cafe – This café serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Lounge R – This café serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2980 per person

Renovations and closures

The following facilities or services will be unavailable from January 19 2023 to March 31 2023 (dates subject to change):
  • Bar/Lounge(s)
The property will be renovating from 1 October 2021 to 31 March 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Covered self-parking costs JPY 3000 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Universal Port?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Universal Port?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal Port?
Yes. Self-parking costs JPY 3000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Universal Port?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Universal Port and nearby?
Recommended spots to visit include Universal CityWalk Osaka (5-min walk) and Osaka Takoyaki Museum (6-min walk), along with Legoland Discovery Center (1.5 mi) and Osaka Bay Tower (2.3 mi).
Are there restaurants at or near Hotel Universal Port?
Yes, there's an on-site restaurant, rico rico.
What's the area around Hotel Universal Port like?
Hotel Universal Port is in Konohana, a short 3-minute walk from Universal City Station and 5 minutes' walk from Universal CityWalk Osaka.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Service and stay was excellent !
John, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SANDEEP, 2-night trip
Verified Expedia guest review

2/10 Poor

Ian, 1-night trip
Verified Expedia guest review

8/10 Very good

Henry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Patrick, 2-night trip
Verified Expedia guest review

8/10 Very good

No public bath (Sento/Onsen) and no breakfast included with the stay were the only downers. Breakfast is quite expensive too (3000 for adults, 1500 for kids) Other than that lovely hotel 5 mins from Universal Studios Japan.
Charlton, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Angel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cory, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Everyone was friendly. Loved the location.
Jacalyn, 2-night family trip
Verified Expedia guest review