Experience Vienna's vibrant heart at NH Collection Wien Zentrum, where modern luxury meets urban charm. Savor a buffet breakfast, unwind in the sauna or rooftop garden, and explore MuseumsQuartier with bike rentals nearby. With multilingual staff and express check-in/check-out services, this hotel offers a seamless stay.
Vienna (XWW-Vienna West Train Station) - 10 min walk
Vienna West Station - 10 min walk
Neubaugasse U-Bahn - 2 min walk
Zieglergasse U-Bahn - 2 min walk
Kaiserstraße Tram Stop - 7 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's
Starbucks
Café Ritter - 2 min walk
Chez Bernard - 2 min walk
Barfly‘s Club - 1 min walk
About this property
NH Collection Wien Zentrum
NH Collection Wien Zentrum puts you in a great location, within a 15-minute walk of Mariahilfer Street and Naschmarkt. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the restaurant. Also, Vienna State Opera and Belvedere are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Neubaugasse U-Bahn is steps away and Zieglergasse U-Bahn is 2 minutes.
At a glance
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Hotel size
73 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for on-site parking
Off-site parking nearby (EUR 24.90 per day)
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Transfers
Airport shuttle on request (available 24 hours a day)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–11 AM on weekdays and 7 AM–noon on weekends
Restaurant
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Terrace
Fitness centre
Sauna
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 2.524 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 to 24.90 per person
Airport shuttle service is offered for an extra charge of EUR 45 per person (return)
Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per night
Parking
Parking is available nearby and costs EUR 24.90 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking for this property is based at a different location, Andreasgasse 6, A-1070, Vienna, Austria.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
NH Wien Zentrum Hotel Vienna
NH Wien Zentrum Hotel
NH Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Nh Atterseehaus Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Frequently asked questions
Does NH Collection Wien Zentrum offer free cancellation for a full refund?
Yes, NH Collection Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Wien Zentrum?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
Is an airport shuttle service offered by NH Collection Wien Zentrum?
Yes, an airport shuttle is available. The charge is EUR 45 per person return.
What are the check-in and check-out times at NH Collection Wien Zentrum?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at NH Collection Wien Zentrum?
No, this hotel doesn't have a casino, but Casino Wien (5-min drive) is nearby.
What is there to do at NH Collection Wien Zentrum and nearby?
NH Collection Wien Zentrum has a sauna and a fitness centre.
Are there restaurants at or near NH Collection Wien Zentrum?
Yes, there's an on-site restaurant.
What's the area around NH Collection Wien Zentrum like?
NH Collection Wien Zentrum is in Neubau, a short 2-minute walk from Neubaugasse U-Bahn and 12 minutes' walk from Naschmarkt.
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NH Collection Wien Zentrum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Family friendly
Public transport
Value
Restaurant
Transportation
Cities
What guests liked
Breakfast was excellent and offered a varied selection of delicious options. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
1 June 2025
Nice and helpful folks. Great location.
Emanuel
Emanuel, 7-night trip
10/10 Exceptional
11 May 2025
Hotel with nice and spacious rooms
Very nice hotel with very spacious and large room. Breakfast was great and location is on a very popular high street! With bars and restaurants nearby.
Omar
Omar, 1-night trip
10/10 Exceptional
1 Aug 2024
Best choice for vacation
Very quiet hotel with very good service and big rooms.
Andrei
Andrei, 5-night trip
8/10 Very good
10 June 2024
Location, size, service were all excellent.
Frank
Frank, 4-night trip
10/10 Exceptional
8 Oct 2024
Great find in Vienna!
We had a great stay and a perfect hotel, right in the center of everything! Totally recommend the location. Staff was very accommodating and informative!
Michael
Michael, 3-night trip
10/10 Exceptional
28 Oct 2022
Very good location. Good for family staying.
Natasha Vishal
Natasha Vishal, 4-night trip
10/10 Exceptional
18 Feb 2023
Breakfast at the hotel was great
Jorge
Jorge, 13-night trip
10/10 Exceptional
21 Jan 2024
Simply amazing
Wonderful stay, beautiful & spacious room, really nice and comfy and perfect location on one of the most famous streets in Vienna!
Diana
Diana, 2-night trip
10/10 Exceptional
21 Apr 2023
Great area
janet
janet, 8-night trip
10/10 Exceptional
25 Feb 2023
excellent hotel in a good location
amazing stay, helpful staff, convenient parking. clean and spacious.
Tal
Tal, 2-night trip
10/10 Exceptional
28 Jan 2024
Great property - the rooms were amazing for the price! Didn't realise when we booked it was right off the main shopping street - but it didn't impact the stay and none of the noise carried!
Hannah
Hannah, 3-night trip
10/10 Exceptional
10 Mar 2023
Nice place with breakfast elevator traffic
Mahmut Ayberk
Mahmut Ayberk, 1-night trip
10/10 Exceptional
9 Feb 2024
Great location on central street close to Museums. Subway station just across the street, well connected to the train station and the airport train (CAT). Friendly staff and superb breakfast!
Carlos
Carlos, 6-night trip
10/10 Exceptional
1 Jan 2025
.
bernardo
bernardo, 4-night trip
8/10 Very good
4 July 2023
Very friendly staff (e.g., Nadine)
Great location
Free drink if you do not require housekeeping for a day
- Room and amenities are not the newest
- Small stain on the bedsheets
Ting Wai
Ting Wai, 3-night trip
10/10 Exceptional
12 Nov 2022
The NH Collection rocks. Large rooms with places to sit, work and store luggage. It’s modern and fresh.
MARY
MARY, 3-night trip
10/10 Exceptional
22 Apr 2023
Great stay in a great hotel
The room is amazing and the hotel is in a good central place.
The stuff were very kind to us.
The downside was the light the was coming through the window after sunrise.
Nissan
Nissan, 3-night trip
10/10 Exceptional
4 Aug 2024
Great location huge rooms
For city center hotel the rooms are huge they felt like a suite in most hotels. Big desk to work on full living room and even an amazin balcony. The hotel is in district 7 which is probably the most accesable district to center of Vieena 2 stops on orange line and even walkalbe if you like. Also I think 7th district is one of the best nieghboorhoods in Vienna in terms of shopping dinning nightlife much better than center
Oren
Oren, 2-night trip
10/10 Exceptional
26 Feb 2024
Location and the staff are the best about this hotel. Staff are very polite and professional. We felt at home and safe. Rooms are pretty big despite its located in europe. I left my apple watch and they reached out to me via email ASAP. They reply promptly to my emails. Shopping, restaurants and public transportation is just right outside the hotel. My family and I enjoyed our stay. We’ll definitely recommend to others.
Karen Yumul De
Karen Yumul De, 7-night trip
10/10 Exceptional
18 Mar 2024
Great hotel at an excellent location.
Great hotel in a excellent location. Right in the middle of Mariahilfer shopping and dining area with easy access to public transport and within walking distance to Inner Stadt where a lot of the museums & palaces are. The service was amazing and the room was comfortable for a our family of three. Price was amazing too! Only complaints were the bed was rock hard and the bathtub had and awkward design where the tub door interfered with the bathroom door. Also very tall bathtub that could be dangerous for children/elderly. Overall, would definitely stay again.
Joel
Joel, 2-night trip
8/10 Very good
21 Oct 2023
It was fine, overall, but the TV channels didn't work, the A/C wasn't working, and I had to ask for the cleaners to clean the room.
Also, the breakfast room is sub-par.
stefano
stefano, 4-night trip
4/10 Fair
27 June 2023
Dirty old building. Floors in room were sticky, dirty with ants everywhere! Terrible
Justin
Justin, 1-night trip
6/10 Good
21 Sept 2024
We stayed at this hotel in Sept 2024. Location was really good access to underground fantastic.
I was concerned at safety as we often came back to the hotel or left the hotel and there was no one on reception but the lift directly behind reception is accessible by everyone you didn't need to use your room card which most hotels have these days.
On our arrival late we witnessed ourselves a homeless person came to the desk and wanted the sweets from the jar on reception.
It also wasn't the quietest of hotels in terms of between rooms we had a number of disrupted nights because of either rooms next to or above.
All in all disappointing but the city is breathtaking
Elizabeth
Elizabeth, 8-night trip
10/10 Exceptional
12 Mar 2023
I want to give special recognition to a young man, I believe by the name of Peter, blond hair with glasses. Who was EXCEPTIONALLY helpful and kind during my stay at this hotel. Not only was he attentive, but very helpful!
This hotel is perfectly situated on a pedestrian street filled with shops and close to buses and other modes of transportation. In front is a McDonald’s and a grocery store, I mean you really can’t go wrong with that. The rooms are large and spacious, very clean, and uncluttered. The bed and the pillows were incredibly comfortable as well, I slept like an empress (no pun intended). Shower had great pressure and it was modern, aka I did not have to climb in lol Highly recommend this hotel!
Susana
2/10 Poor
7 Mar 2023
The staff were rude on check in. The actual check in took a long time and the rooms weren’t ready. When we asked if we could use a toilet after travelling they said no.. I’m actual fact they don’t have a properly reception area. We asked for our room to be cleaned one day and it wasn’t, the sheets weren’t even changed and they forgot towels. The air con wasn’t working and blowing out hot dusty air. Overall I don’t see how this is a 4 star hotel, it was terrible. The only good thing it’s got going for it was it’s location.