Hilton York offers a fantastic location, putting you a short five-minute walk from York City Walls and Shambles. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, York Minster and University of York are a short five-minute drive away. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, French, Spanish
At a glance
Hotel size
131 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi and wired internet access in rooms*
Parking
Covered on-site self-parking (GBP 30.00 per day)
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–10:00 AM
Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Optional extras
WiFi is available in guest rooms for GBP 14.99
WiFi is available in public areas for GBP 14.99 (rates may vary)
Wired internet access is available in guestrooms for GBP 14.99 (rates may vary)
English breakfast is offered for an extra charge of approximately GBP 19.95 per person
Parking
Covered self-parking costs GBP 30.00 per day
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York
Frequently asked questions
Does Hilton York offer free cancellation for a full refund?
Yes, Hilton York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton York?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton York?
Yes. Self-parking costs GBP 30.00 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hilton York?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton York and nearby?
Have fun during the warmer months with activities nearby such as hiking. Hilton York also has a fitness centre.
Are there restaurants at or near Hilton York?
Yes, there's an on-site restaurant.
What's the area around Hilton York like?
Hilton York is a short 2-minute walk from York City Walls and 4 minutes' walk from Shambles. Travellers say that the local area is good for shopping and very central.
Hilton York Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Nov 2024
Excellant hotel
The hotel was excellant. Great location for our shopping trip, beds and pillows so comfortable too.
Rosemary
Rosemary, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
One night in York
Great location right in front of York tower and a great deal with Hotel.com but remember to add car park price Nov24 £30 until 12.00 next day however the price is about the same everywhere
Friendly attentive staff, lady on reception was excellent as was the breakfast manager regarding gluten free meals
We will definitely be back
Alby
Alby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Jon
Jon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Lovely suite but a little cold.
We had a suite which was lovely. The only downside is that it was cold. The heating was barely adequate even on full power and the Quilts were very thin. It seemed to be that the whole wing of the hotel with the suite in was cold. Also it was a Saturday night and very noisy outside.
Simon
Simon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 Nov 2024
Receptions just CRAP they too busy speaking to friends and colleagues on the phone rather than checking in clients , bar staff amazing !
craig
craig, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Good stay
Good value for money. Rooms are basic but comfortable
Emma
Emma, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Phillip
Phillip, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Noisy reception
Comfortable supportive mattress, but not enough room around bottom of bed. I caught my feet in the bedding and fell over hurting my knee and hip. Horrible whining noise in room all night. Good breakfast, cosy restaurant. Music in reception made it difficult to hear and communicate with staff, especially for anyone with a hearing impairment.
Lucy
Lucy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Lovely 2 days in York
I can’t fault the hotel. It was really clean and comfortable with a lovely bar and restaurant area. The breakfast buffet was one of the best I’ve had - so much choice. Would stay again.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Fab location
Beautiful hotel. Front of service / desk a little slow, but was busy, need more staff. £30 excessive to park a car & further £3/hr if later than 12pm. Missed breakfast sadly
Donald
Donald, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Victoria
Victoria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Excellent location
Expensive at the bar, but that’s city prices for you!
Staff are lovely, car parking good and breakfast excellent.
Christine
Christine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Fun in york
Great location , quiet, clean, fantastic breakfast spread
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Peter
Peter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2024
Fiona
Fiona, 4-night trip
Verified Hotels.com guest review
6/10 Good
5 Oct 2024
City Break
When you pull up there is no real parking except on double yellows or taxi rank while you go in and sort out parking (have to use their valet service) for £30 per night
Ideal location near centre
Staff are very friendly
Hotel is very dated
Room was basic and had a very small window in the corner which was very disappointing
It was a connecting room and you could hear every word the couple next door said
Breakfast was excellent
Collect baggage and vehicle at the end was very slow
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2024
david
david, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 Sept 2024
Nightmare stay
Well let me start by saying we had to leave the hotel and drive home at 1am in the morning thanks to the group that were in the next room to us who had been unashamedly noisey and thoughtless since they arrived in the afternoon.
We complained to the staff who were onto this straight away and had given them a warning , however when one of them came back to the room at 11am and decided to slam the door four times before he went out again it was just too much !
We packed up and left, because we knew the rest of the night was not going to go well .
The reception staff were fully aware of what was going on and were brilliant in trying to resolve , they were going to move the group to another room , but we said it was too late we were all on edge and felt it better to leave .
I can’t fault the lady manager who was on shift she was an absolute star , thank you .
Becky
Becky, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Lovely stay here, close to town so no need for the car. The staff were very friendly.
Doreen
Doreen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Great location and lovely staff. Some renovation work going on but no real impact caused