Near Ventura Mall, Camino Real Hotel is a luxurious retreat with a free breakfast buffet, swim-up bar and poolside bar. Relax by the indoor or outdoor pools with waterslide and umbrellas or treat yourself to a massage at the spa. With garden views from La Tranquera restaurant and an art gallery on site, guests have praised this hotel’s helpful multilingual staff.
Av. San Martín y 4to. Anillo, Equipetrol Norte, Santa Cruz, 2130
What's nearby
Ventura Mall - 3 min walk - 0.3 km
Santa Cruz Zoo - 17 min walk - 1.5 km
Plaza 24 de Septiembre - 5 min drive - 3.8 km
San Lorenzo Cathedral - 6 min drive - 4.2 km
Guembe Biocenter - 11 min drive - 7.6 km
Getting around
Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive
Santa Cruz de la Sierra Station - 18 min drive
Airport shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
Serafina - 3 min walk
Hard Rock Cafe Santa Cruz - 5 min walk
Starbucks - 4 min walk
Vaca Morena - 5 min walk
Republica - 4 min walk
About this property
Camino Real Hotel
Enjoy your visit to Santa Cruz with a stay at Camino Real Hotel. Guests can indulge in massages at the spa, and La Tranquera serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool.
Languages
English, Spanish
At a glance
DONE
Hotel size
175 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site garage
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Shopping centre shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
Playground
Babysitting (surcharge)
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
2 buildings/towers
Built in 1999
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Communal living room
Health club
An outdoor pool
An indoor pool
Art gallery on-site
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate dining area
Separate living room
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Dining
La Tranquera – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Terraza Los Mangales – This restaurant serves breakfast, lunch and dinner.
Irupe Cafe Bar – This café only serves breakfast.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).
Optional extras
Airport shuttle service is offered for an extra charge of BOB 115 per vehicle (one way)
Shopping centre shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Hotel Camino Real Hotel Santa Cruz
Santa Cruz Camino Real Hotel Hotel
Hotel Camino Real Hotel
Camino Real
Camino Real Hotel Hotel
Camino Real Hotel Santa Cruz
Camino Real Hotel Hotel Santa Cruz
Frequently asked questions
Does Camino Real Hotel offer free cancellation for a full refund?
Yes, Camino Real Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Camino Real Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Camino Real Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Camino Real Hotel?
Yes, an airport shuttle is available. The charge is BOB 115 per vehicle one way.
What are the check-in and check-out times at Camino Real Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Camino Real Hotel and nearby?
Camino Real Hotel has 2 bars, a spa and a water slide, as well as a steam room and a garden.
Are there restaurants at or near Camino Real Hotel?
Yes, La Tranquera offers garden views.
What's the area around Camino Real Hotel like?
Camino Real Hotel is a short 3-minute walk from Ventura Mall and 18 minutes' walk from Santa Cruz Zoo.
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Camino Real Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Food
Reviews
10/10 Exceptional
16 July 2025
Best amenities
Best amenities in a hotel , but need some upgrades
Julio
Julio, 3-night trip
10/10 Exceptional
8 July 2025
Great experience . Cannot say enough about the hotel. I will definitely return .
Fernando
Fernando, 6-night trip
10/10 Exceptional
28 Aug 2024
Great location
Great hotel
Sergio
Sergio, 2-night trip
10/10 Exceptional
31 Jan 2025
Nice Hotel and close to a huge Shopping Centre… nice and clean rooms… friendly and helpful Staff
Andreas
Andreas, 1-night trip
10/10 Exceptional
15 Feb 2025
Beautiful property!! Staff, location and food outstanding. I go back every time I’m in Bolivia.
Christina
Christina, 2-night trip
10/10 Exceptional
7 Nov 2024
The ammenities were great
STEVEN
STEVEN, 1-night trip
10/10 Exceptional
11 Feb 2025
The staff is wonderful. You can tell that this is a great hotel because they treat their staff very well. They have worked here for years. Every visit the same staff that are happy and friendly. The food is great. Close to many attractions (mall, galleries and restaurants)
Christina
Christina, 2-night trip
10/10 Exceptional
1 Oct 2024
loved the pool!
Oscar
Oscar, 2-night trip
8/10 Very good
6 Feb 2024
Good location
jiaju
jiaju, 1-night trip
8/10 Very good
4 Nov 2024
pros: Service, food, pool, location
cons: rooms are outdated
Salomon
Salomon, 1-night trip
10/10 Exceptional
6 July 2022
Great quality hotel and the staff there are exceptional. Also the facility amenities are great from the little i had time to experience
Paulo
Paulo, 1-night trip
10/10 Exceptional
31 Mar 2024
Nice hotel and nice area around. Many restaurants. Walkable
Marta
Marta, 2-night trip
10/10 Exceptional
19 Sept 2023
Very good for walking around
Alexander
Alexander, 2-night trip
10/10 Exceptional
9 July 2022
Do not hesitate to stay here. The place is 5 star. Excellent food. The setting is relaxing. The people that work there were great!
Sonia
Sonia, 7-night trip
4/10 Fair
2 Jan 2025
rude personnel and was charged for even the smallest things, doesn’t offer much except for the two pools
Jessica Bolivar
Jessica Bolivar, 4-night trip
10/10 Exceptional
21 Mar 2024
Excelent
Óscar
Óscar, 1-night trip
6/10 Good
26 July 2024
Good hotel and conveniently located. Staff was good except the guy at the pool. He charged us more than what we ordered and he made 2 drinks but barely had any alcohol. Be careful with the pool bar. Indoor pool was great and rooms are good.
ALEJANDRO
ALEJANDRO, 4-night trip
6/10 Good
19 Sept 2023
Okay but not great hotel
Okay but not great
Verified traveller
1-night trip
8/10 Very good
23 July 2022
Agradable
WILSON
WILSON, 4-night trip
8/10 Very good
19 Nov 2024
Great for business
The hotel may have been five stars back in the glory days. Today, it’s a four at best. Although the infrastructure is extensive, the food is not bad, and the attention is okay, it is far from five stars. The location, if you have business or leisure around the area (Manzana 40, Green Tower), is excellent, as it is within walking distance of both. The hotel is great if you are not looking for luxury but for comfy and reliable for a few business days.
We were upgraded to the best category room, but it looked more like a motel, and the smell of cigarettes in the corridors was foul.
Mauro
Mauro, 3-night trip
6/10 Good
14 June 2023
Check in was more than one hour late
Miguel
Miguel, 5-night trip
6/10 Good
19 Sept 2023
My experience was truly a mix of emotions at times great, and at others not so much. The hotel is beautiful and newly renovated but the service personnel especially at the front desk, I recommend to steer clear of them as much as possible. The hotel is constantly being cleaned, painted, repaired, but everything is always dirty specially the pool area even though we were there for a week
Verified traveller
2-night trip
4/10 Fair
12 May 2023
We arrived at 10:30pm and all the lights were off in the hotel. They had zero food nor beverages to offer. I booked a king size room and was given a double bed facing a gigantic screen from opposite building. No curtains either to block the glare.