In the heart of Amsterdam, Citadines Canal Amsterdam offers a sophisticated retreat. Enjoy dry cleaning services, a refreshing drink at the bar, or an invigorating workout in the gym. With free in-room WiFi and multilingual staff on hand to assist with tour planning or bike rentals, you'll feel right at home. Guests rave about the helpful staff that make their stay truly special.
Amsterdam (ZYA-Amsterdam Central Station) - 28 min walk
Vijzelgracht Station - 5 min walk
Weteringcircuit Stop - 5 min walk
Prinsengracht Stop (4) - 5 min walk
Restaurants
Café Mulder - 5 min walk
Café Brecht - 5 min walk
MangiaPizza Da Antonio - 3 min walk
Myrabelle - 2 min walk
Le Patron Anonyme - 4 min walk
About this property
Citadines Canal Amsterdam
Citadines Canal Amsterdam puts you in a great location, within just a 10-minute walk of Heineken Experience and Rijksmuseum. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Amstelkerk and Utrechtsestraat are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Vijzelgracht Station is 5 minutes and Weteringcircuit Stop is 5 minutes.
At a glance
DONE
Hotel size
93 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (EUR 55 per day)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 percent will be charged
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.50 for children
Children & extra beds
Rollaway beds are available for EUR 25.0 per stay
Guests must contact this property in advance to reserve high chairs
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Uncovered self parking costs EUR 55 per day
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit/debit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel
Frequently asked questions
Are pets allowed at Citadines Canal Amsterdam?
Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Citadines Canal Amsterdam?
Yes. Self parking costs EUR 55 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Citadines Canal Amsterdam?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Citadines Canal Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (12-min walk) is nearby.
What is there to do at Citadines Canal Amsterdam and nearby?
Have fun during the warmer months with activities such as cycling. Citadines Canal Amsterdam also has a fitness center.
What's the area around Citadines Canal Amsterdam like?
Citadines Canal Amsterdam is in Amsterdam City Centre, a short 5-minute walk from Vijzelgracht Station and 14 minutes' walk from Van Gogh Museum.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, nice, great, and delicious, with many guests appreciating the quality and variety of options. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bar
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
Rooms clean well maintained. Breakfast slightly pricey but nice quality and not required. Close, easy access to Metro, so could get to all desired locations fast and easy. Restaurants close by.
Pamela
Pamela, 4-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Kind staff, super clean, excellent location
Sebastien
Sebastien, 3-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Great location in Amsterdam, in a quiet area which felt very safe. The room was well appointed with a comfortable bed and great facilities to be able to make tea/coffee/food. Would certainly recommend and stay again
Claire
Claire, 2-night trip
Verified
8/10 Very good
Feb 3, 2026
Nice staff, clean room .
Lucinda
Lucinda, 5-night trip
Verified
8/10 Very good
Jan 26, 2026
Clean, friendly staff, hotel is h
Nicola Ann
Nicola Ann, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Great service and nice breakfast. Great location and front desk was so amazing for anything. All staff was so helpful
Samantha
Samantha, 2-night trip
Verified
8/10 Very good
Dec 19, 2025
Friendly polite and helpful staff
Nice room
Dulcie
Dulcie, 4-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Nice and clean room, nice lounge. Staff is polite and helpful. Very nice gym!
Sigurd
Sigurd, 5-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Brilliant stay. Amazing location, super quiet and lovely street within very close distance of shopping and restaurants. Wonderful amenities including filtered water and coffee. Super kind staff!
Stephanie
Stephanie, 3-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Perfectly clean renovated room, with extra amenities, awesome bedding, good pillows, sweetest personal, convenient location (near subway stations and main attractions)
Oksana
Oksana, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Great location, atmosphere and style. Very accommodating and friendly.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Very friendly and helpful staff, lovely clean, modern room.
Good amenities and a good honesty bar selection.
Very well located
Stewart
Stewart, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Great location, comfy rooms that are surprisingly big for Amsterdam. The area is ideal for all the touristy things to do!
Claudia
Claudia, 2-night trip
Verified
8/10 Very good
Sep 20, 2025
Great location - easy to walk to all the sites! Friendly staff and clean modern rooms. Breakfast was delicious as well!
Han
Han, 3-night trip
Verified
10/10 Exceptional
Sep 21, 2025
We really liked the location
Darryl
Darryl, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Great proximity to museums, shopping and dining. Conveniently right on the metro line.
Danijela C
Danijela C, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Comfortable room, with kitchenette, very clean and well maintained. Loved the lounge area with free hot chocolate, coffee and tea, and fruit, and space to relax and work. Great location close to public transport, museums, restaurants etc. Home away from home.
Jeremy
Jeremy, 4-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Clean, modern and convenient
Shaun
Shaun, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Beautiful property and great staff, it's walkable from metro stations and also in good neighborhood
Ankit
Ankit, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Bed was comfortable, a little warm at night - but otherwise, nice room. Safe and quiet area, easy to walk everywhere and close to Metro station. Would stay here again.
Dana
Dana, 2-night trip
Verified
10/10 Exceptional
May 14, 2025
The staff were wonderful and the cleanliness of the hotel and rooms was immaculate would love to stay again on our next trip
Israel
Israel, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
Nice stay & staff were very helpful. Would stay here again when we are next in Amsterdam
Daniel Peter
Daniel Peter, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Great location for reaching lots of Amsterdam highlights.
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
The front desk staff were very friendly and gave me a list of recommended dining options when I arrived. The hotel and rooms are nicely decorated and coffee/tee, ironing board, bathroom toiletries, etc. are provided. The location is excellent. Just a short walk to the Van Gogh and other art museums, shopping and dining, the De Pip neighborhood, and within walking to public transit and a short ride to the airport.
Jamie
Jamie, 6-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Very close to canals and good walkable area. We enjoyed our simple 2 nights stay. It’s not a huge hotel, just normal but good staff and great healthy breakfast options.
We walked to many amazing restaurants