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The Excelsior, a Luxury Collection Hotel, Florence

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The Excelsior, a Luxury Collection Hotel, Florence features a rooftop terrace and puts you within a five-minute walk of Piazza di Santa Maria Novella. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel is also within a short 10-minute walk of Ponte Vecchio and Basilica of Santa Maria Novella. Fellow travellers say great things about the overall property condition. The property is only a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 8 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Limo/town car service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The current price is AU$1,015
includes taxes & fees
26 Aug - 27 Aug

Why we love this property

Foodie paradise
This hotel offers a restaurant and 2 bars with full breakfast. Vegan and vegetarian options are available, including vegetarian breakfast.
Sleep in luxury
Slip into premium dressing gowns after a soothing turndown service. The pillowtop mattress with hypo-allergenic bedding promises a divine slumber.
Artistic city retreat
Marvel at curated decor in this luxury boutique hotel with an art gallery. The rooftop garden offers stunning views of the river and historical district.

Room options

View all photos for Suite, 1 King Bed, Terrace, River View (Belvedere)

A spacious hotel room with a large bed, a fireplace, a desk with a chair, and a balcony with a view of the city.

Suite, 1 King Bed, Terrace, River View (Belvedere)

  • River view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, River View

A hotel room with a large bed, a chandelier, a view of a cityscape through a balcony, and a framed picture on the wall.

Deluxe Room, 1 King Bed, River View

  • River view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a desk lamp, and a mirror on the wall.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, 1 King Bed, Terrace, River View

A spacious room with a green sofa, a beige armchair, a round coffee table, and a lamp. A large window offers a view of a tower and a cityscape.

Panoramic Suite, 1 King Bed, Terrace, River View

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed, River View

A spacious room with a wooden floor, a desk with a lamp, a sofa, and a chair. There is a view of a building outside through large windows.

Grand Suite, 1 King Bed, River View

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, River View

A hotel room with a large bed, a sitting area with a chair and table, and a view of a cityscape through large windows.

Junior Suite, 1 King Bed, River View

  • River view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 1 King Bed, Terrace

A terrace with a round table and two chairs, overlooking a cityscape with historic buildings and a hill in the distance.

Penthouse, 1 King Bed, Terrace

  • River view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, wooden flooring, a chandelier, a desk with a lamp, and a chair.

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Terrace, River View

A terrace with lounge chairs, a table with a vase of flowers, and a view of a river and bridge.

Presidential Suite, 1 King Bed, Terrace, River View

  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a blue armchair, a round table with a vase, and a large window with curtains.

Junior Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, River View

A hotel room with a large bed, a chandelier, a round mirror, a desk with a lamp, a chair, and a view of a cityscape through a large window.

Premium Room, 1 King Bed, River View

  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Piazza Ognissanti 3, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Via de' Tornabuoni - 5 min walk - 0.5 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Ponte Vecchio - 10 min walk - 0.8 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km

Getting around

  • Peretola Airport (FLR) - 25 min drive
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Porta al Prato Station - 12 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Unità Tram Stop - 8 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪The Fiddler's Elbow - Irish Pub - ‬5 min walk
  • ‪Fratelli Cuore - ‬7 min walk
  • ‪Cafe dei Fossi - ‬4 min walk
  • ‪Westin Excelsior Terrase - ‬1 min walk
  • ‪Caffe del‘ 900 - ‬2 min walk

About this property

The Excelsior, a Luxury Collection Hotel, Florence

  • The Excelsior, a Luxury Collection Hotel, Florence features a rooftop terrace and puts you within a five-minute walk of Piazza di Santa Maria Novella. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel is also within a short 10-minute walk of Ponte Vecchio and Basilica of Santa Maria Novella. Fellow travellers say great things about the overall property condition. The property is only a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 8 minutes.

At a glance

DONE

Hotel size

    • 171 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site valet parking (EUR 55 per day; includes in/out privileges)
    • Off-site parking within 984 ft (EUR 33 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Free use of nearby fitness centre

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Fitness centre
  • Art gallery on-site
  • Designer shops on-site
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cosimo Rooftop Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Donatello Bar – On-site lobby lounge. Open selected days.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 52 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 90 per accommodation, per stay (maximum EUR 90 per stay)

Parking

  • Covered valet parking costs EUR 55 per day with in/out privileges
  • Parking is available nearby and costs EUR 33 per day (984 ft away)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT048017A1S9A2BNYA

Property class

This property has received its official star rating from the local rating authority.

Also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Does The Excelsior, a Luxury Collection Hotel, Florence offer free cancellation for a full refund?

Yes, The Excelsior, a Luxury Collection Hotel, Florence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 90 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Excelsior, a Luxury Collection Hotel, Florence?

Yes. Valet parking costs EUR 55 per day.

Is an airport shuttle service offered by The Excelsior, a Luxury Collection Hotel, Florence?

Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.

What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at The Excelsior, a Luxury Collection Hotel, Florence and nearby?

The Excelsior, a Luxury Collection Hotel, Florence has 2 bars and a fitness centre.

Are there restaurants at or near The Excelsior, a Luxury Collection Hotel, Florence?

Yes, there's an on-site restaurant, Cosimo Rooftop Restaurant.

What's the area around The Excelsior, a Luxury Collection Hotel, Florence like?

The Excelsior, a Luxury Collection Hotel, Florence is located by the river in Historic Centre of Florence, a short 7-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.

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