The Excelsior, a Luxury Collection Hotel, Florence

Luxury hotel with 2 bars/lounges, near Ponte Vecchio

Choose dates to view prices

Sat, Feb 21
Mon, Feb 23
February 2026
21
March 2026
The The Excelsior, a Luxury Collection Hotel, Florence in Florence's historic heart offers a refined sanctuary with an art gallery and designer stores. Guests enjoy Mediterranean cuisine at the restaurant and relax on the rooftop terrace with views of Ponte Vecchio and the Cathedral of Santa Maria del Fiore.
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
$481 nightly
$548 total
Feb 27 - Feb 28
Total with taxes and fees

Why we love this property

Artistic city retreat
Marvel at curated decor in this luxury boutique hotel with an art gallery. The rooftop garden offers stunning views of the river and historical district.
Foodie paradise
This hotel offers a restaurant and 2 bars with full breakfast. Vegan and vegetarian options are available, including vegetarian breakfast.
Sleep in luxury
Slip into premium bathrobes after a soothing turndown service. The pillowtop mattress with hypo-allergenic bedding promises a divine slumber.

Room options

Property amenity
Suite, 1 King Bed, Terrace, River View (Belvedere) | Premium bedding, pillowtop beds, minibar, in-room safe
Suite, 1 King Bed, Terrace, River View (Belvedere) | Premium bedding, pillowtop beds, minibar, in-room safe
Suite, 1 King Bed, Terrace, River View (Belvedere) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Terrace, River View (Belvedere)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
Deluxe Room, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Combined shower/tub, free toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Property amenity
Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Combined shower/tub, free toiletries, hair dryer, bathrobes
Combined shower/tub, free toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed

Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • City view
  • 268 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Property amenity
Panoramic Suite, 1 King Bed, Terrace, River View | Living room | Flat-screen TV
Panoramic Suite, 1 King Bed, Terrace, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Panoramic Suite, 1 King Bed, Terrace, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Panoramic Suite, 1 King Bed, Terrace, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
Grand Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Grand Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Grand Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Suite, 1 King Bed, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
Junior Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Junior Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Combined shower/tub, free toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
Penthouse, 1 King Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe
Penthouse, 1 King Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe
Penthouse, 1 King Bed, Terrace | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Penthouse, 1 King Bed, Terrace

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Property amenity
Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Combined shower/tub, free toiletries, hair dryer, bathrobes
Property amenity

Premium Room, 1 King Bed

Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
Presidential Suite, 1 King Bed, Terrace, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Presidential Suite, 1 King Bed, Terrace, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Presidential Suite, 1 King Bed, Terrace, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 King Bed, Terrace, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Combined shower/tub, free toiletries, hair dryer, bathrobes
Property amenity

Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
Premium Room, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Piazza Ognissanti 3, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Via de' Tornabuoni - 5 min walk - 0.5 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Ponte Vecchio - 10 min walk - 0.8 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km

Getting around

  • Florence Airport, Peretola (FLR) - 25 min drive
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Porta al Prato Station - 12 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Unità Tram Stop - 8 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Croce Di Malta - ‬3 min walk
  • ‪Trattoria 13 Gobbi - ‬1 min walk
  • ‪CECCHINI IN CITTÀ - ‬3 min walk
  • ‪Westin Excelsior Terrase - ‬1 min walk
  • ‪Gilò - ‬4 min walk

About this property

The Excelsior, a Luxury Collection Hotel, Florence

The Excelsior, a Luxury Collection Hotel, Florence features a rooftop terrace and puts you within a 5-minute walk of Piazza di Santa Maria Novella. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel is also within just a 10-minute walk of Basilica of Santa Maria Novella and Ponte Vecchio. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 8 minutes.

At a glance

Hotel size

    • 171 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite valet parking (EUR 55 per day; includes in/out privileges)
    • Offsite parking within 984 ft (EUR 33 per day)

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cosimo Rooftop Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Donatello Bar - Onsite lobby lounge. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 52 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 90 per accommodation, per stay (maximum EUR 90 per stay)

Parking

  • Covered valet parking costs EUR 55 per day with in/out privileges
  • Parking is available nearby and costs EUR 33 per day (984 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IT048017A1S9A2BNYA

National rating

This property has received its official star rating from the local rating authority.

Also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Does The Excelsior, a Luxury Collection Hotel, Florence offer free cancellation for a full refund?

Yes, The Excelsior, a Luxury Collection Hotel, Florence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 90 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Excelsior, a Luxury Collection Hotel, Florence?

Yes. Valet parking costs EUR 55 per day.

Is airport shuttle service offered by The Excelsior, a Luxury Collection Hotel, Florence?

Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.

What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Excelsior, a Luxury Collection Hotel, Florence and nearby?

The Excelsior, a Luxury Collection Hotel, Florence has 2 bars and a fitness center.

Are there restaurants at or near The Excelsior, a Luxury Collection Hotel, Florence?

Yes, there's an onsite restaurant, Cosimo Rooftop Restaurant.

What's the area around The Excelsior, a Luxury Collection Hotel, Florence like?

The Excelsior, a Luxury Collection Hotel, Florence is located by the river in Historic Centre of Florence, a short 7-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.

Have a question?

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The Excelsior, a Luxury Collection Hotel, Florence Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staffLocationRoomViewConciergeBarRestaurantRooftop barAmenitiesBalcony

10/10 Exceptional

Excelente hotel!
DAVID, 3-night trip

10/10 Exceptional

Staff was super helpful. The daily breakfast was the best we ever had at a hotel. Perfect location just off the main shopping and dinner hub.
Noel, 3-night trip

8/10 Very good

Nice hotel in the heart of Firenze , friendly staff, comfortable rooms (although a bit small). The only caveat is there’s no coffee machines in the room which should be a standard in all hotels nowadays.
View from the room
Maha, 3-night trip

8/10 Very good

We had a nice 5 night stay. The hotel and staff are all wonderful. Only slight i
John, 5-night trip

10/10 Exceptional

Beautiful hotel on a lovely piazza and facing the Arno. Quiet outside of the busiest tourist area . But still walkable to all that you would want to see in Florence. Great roof top bar and restaurant. Service very useful and friendly.
Walter Daniel, 4-night trip

10/10 Exceptional

Outstanding stay!

Amazing staff and in a great location.
View from our room.
Sits on the Arno River
David, 6-night trip

10/10 Exceptional

Very special property on open square bordering the river So roomy and comfy and minutes away from inner Florence where all the action is
Elias, 2-night trip

10/10 Exceptional

Great room, close to eve
Jessy, 2-night trip

8/10 Very good

The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏
Cynthia, 3-night trip

10/10 Exceptional

Location historical value great service
Ronald, 1-night trip

10/10 Exceptional

Well worth the time and money spend. Excellent service.
Mehrdad (Mike), 1-night trip

10/10 Exceptional

amazing especially front desk very hospitality.
mansour, 3-night trip

10/10 Exceptional

Very elegant hotel with an old school customer service oriented staff. They happily helped with every request. Make sure that you don’t skip the rooftop dining. The only thing better than the food is the view!
George, 2-night trip

10/10 Exceptional

I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
Jana, 2-night trip

10/10 Exceptional

Cool
andy, 5-night trip

10/10 Exceptional

The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony
Duane, 6-night trip

10/10 Exceptional

Fabulous Florence Hotel on the Arno

Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location!
Nicholas, 8-night trip

10/10 Exceptional

A beautiful hotel in the heart of Florence. Nowhere was too far to walk. The room was amazing and the surroundings were magnificent. The staff were fantastic and the bar area was amazing with a live Piano play on each evening.
Paul, 4-night trip

10/10 Exceptional

Very friendly & well trained staffs. Felt very comfortable. The location is the best.
ZHuoming, 2-night trip

10/10 Exceptional

Great traditional hotel. Lovely location on the Arno. A service
Douglas, 4-night trip

10/10 Exceptional

2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
Paul, 2-night trip

10/10 Exceptional

Service was great, mentioned that it was my birthday and they brought us some prosecco and macaroons. Building is really unique and location is prime too. HIhgly recommend!
Devin, 5-night trip

10/10 Exceptional

Excellent
Michael, 2-night trip

10/10 Exceptional

Exceptional in every way!! Just perfect!

10/10 Exceptional

Honest, happy and very kind S
Jorge F, 4-night trip