The staff was fantastic- friendly, courteous, caring, etc. Probably one of, if not the best staffs I've interacted with. There was an incident my girlfriend mentioned to the front desk and they took care of the incident immediately (Aug 5).
However it was a little disappointing we didn't get at least one day of cleaning (5 days, 4 nights). We also didn't have hand soap when we checked into our room until 24hrs later, and my bed had some questionable stains on the sheets. Besides that, nice room, good pool, quiet all around.