Enjoy your visit to Telford with a stay at Telford Madeley Court. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights. Fellow travellers say good things about the room service.
Languages
English
At a glance
Hotel size
49 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 12:30 AM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (3455 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Facilities
3 buildings/towers
Built in 1600
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Communal living room
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 13.95 for adults and GBP 7.95 for children
Renovations and closures
The property is closed between 30 August and 31 December.
Policies
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hotel Mercure Telford
Hotel Telford
Madeley Court Hotel Telford
Mercure Madeley Court
Mercure Madeley Court Hotel
Mercure Madeley Court Hotel Telford
Mercure Madeley Court Telford
Mercure Telford Madeley Court
Mercure Telford Madeley Court Hotel
Telford Mercure
Telford Madeley Court Hotel
Telford Madeley Court Telford
Telford Madeley Court Hotel Telford
Mercure Telford Madeley Court Hotel
Frequently asked questions
Is Telford Madeley Court currently open?
The property is closed between 30 August and 31 December.
Does Telford Madeley Court offer free cancellation for a full refund?
Yes, Telford Madeley Court does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Telford Madeley Court?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Telford Madeley Court?
Yes, there's free self parking.
What are the check-in and check-out times at Telford Madeley Court?
Check-in start time: 2 PM; check-in end time: 12:30 AM. Check-out time is 11 AM.
What is there to do at Telford Madeley Court and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Telford Madeley Court?
Yes, there's an on-site restaurant, PRIORY RESTAURANT.
What's the area around Telford Madeley Court like?
Telford Madeley Court is located a short 1-minute walk from Telford Snowboard and Ski Centre.
Telford Madeley Court Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Good
6 Sept 2021
Jenni
Jenni, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Aug 2021
Appalling room
We had a terrible stay at this hotel and had to leave a day early. The road way to the hotel is appalling and full of pot holes. On arrival at reception the receptionist was pleasant, we then got to our room, even before entering you were hit by the smell of damp and mould, we entered the room and straight away had to open windows because of the smell. We then had to kill numerous spiders and upon looking in the bathroom we were greeted by mould around the bath and on the light fitting, the tv didn’t have a remote so we couldn’t watch that. We approached reception and were told that because the hotel was full we couldn’t be moved. On speaking with several other residents they informed us of the same thing. Having had covid and being left with severe respiratory issues ( as well as having a young family) we had to use the room for the night which made us all feel unwell and our clothes stink of damp and mould. The following morning we checked out( this was due to the appalling state of the room). My respiratory problems have been made worse due to the damp and general uncleanliness of this room
Never ever stayed anywhere so bad
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2021
Location was perfect, staff very professional made us welcome
Steve
Steve, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 Aug 2021
Nice castle,but bedroom didn t match photos.Expected to be on the castle not in the modern wing...
Buffet ok but not Amazing...
florence
florence, 5-night romance trip
Verified Expedia guest review
4/10 Fair
26 Aug 2021
At first glance this is a beautiful setting and the initial impression of a modern interior sets high expectations. Those expectations were let down by the room & staff. Room: not cleaned properly (clothes from previous occupant not removed from cupboard; pill blister pack found under bed sheet) - we cannot be sure the room was cleaned to Covid standards; unsympathetic staff who need training in client services & record keeping. Will not recommend to others and will not visit again.
Justin
Justin, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 Aug 2021
Clean and friendly
Shaun
Shaun, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2021
Overnight stay
Great experience. Very friendly staff and covid safe. Only stayed one night as travelling on. Food was lovely and breakfast was hot and everything well cooked. Now we know it's there, very happy to stay again in the future.
Geraldine
Geraldine, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 Aug 2021
Exteria facard of the building is lovely. The guest rooms need to have money spent on them. Could employ a better housekeeper who would ensure the rooms were cleaned properly.
Breakfast was okay but only just warm. Not much selection if you didn't want a full breakfast
Verified traveller
2-night romance trip
Verified Expedia guest review
4/10 Fair
16 Aug 2021
I booked a Superior Double Room the photos at booking showed a High Ceiling Room, Grand Four Poster Bed Open Fire and Deluxe Bathroom, What you get is an Attic Room with the softest singular most uncomfortable poor quality double divan bed with badly fitted sheet, no bedside tables and a scruffy bathroom. Very disappointing and bad in fact shocking value for money. Don't get ripped off stay somewhere else!
Verified traveller
1-night romance trip
Verified Expedia guest review
4/10 Fair
15 Aug 2021
George
George, 6-night trip
Verified Hotels.com guest review
4/10 Fair
13 Aug 2021
Very tired hotel
Very tired hotel. We were located here as we were double booked in our chosen hotel. Grounds & outside very impressive, but once inside, rooms very dark and dusty, furniture very old, showers not working properly, water stained ceiling, thin towels, chipped bath. We made the most of our stay, but not recommended & will not be returning.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
12 Aug 2021
Kerri
Kerri, 4-night trip
Verified Hotels.com guest review
2/10 Poor
11 Aug 2021
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Aug 2021
Lovely
Have stayed here a few times now, rooms are always clean and comfortable.
Natalie
Natalie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 Aug 2021
Tired and low star rating hotel
Where do we start. A very low three star rating. Dirty, ripped seats on chairs, food thrown down on table, service not knowing what was on menu, steak as tough as boots served with oven chips, fruit cocktail from a can for breakfast…just lazy cooking. We couldn’t wait to get away and would not recommend or stay again. The reception staff and bar were rushed off their feet, pleasant enough and changed our room on request as we had no shower. The Manor House was nice in parts and expected given its age but the hotel could do with some serious money spent on it. Not working £50 a night let alone £102!!!
Jane
Jane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2021
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2021
Our family room was a reasonable size with ample space for the three of us. The staff on arrival were very nice and reasonable safety measures in place due to the current situation.
Verified traveller
1-night family trip
Verified Expedia guest review
2/10 Poor
31 July 2021
The room was poor the shower was held together with duct tape
Mould around the tiles
We came for a nights stay for a family gathering in the area
Thank goodness we only had to stay one night
The building is stunning from the outside however the room we were allocated was sub standard unclean and not maintained at all
I would not recommend this hotel and I certainly would never book again
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 July 2021
Pleasant surprise
Trevor
Trevor, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 July 2021
Ingrid
Ingrid, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 July 2021
Disappointing for the price
My room was in the 'new' part of the building. The bed (kingsize) was two singles pushed together, these two singles were different heights and had completely different mattresses so I was effectively on a single bed. There was considerable mold in the bathroom and dirt in the wardrobe, one of the bathroom lights was broken and had a strobing effect. The room had clearly been amateurishly repainted without removing any fittings as everything had white paint splatter on it. The area is noisy at night due to youths riding dirt bikes round the field at the back of the hotel (this happened two nights out of three).
The staff were very pleasant and helpful but clearly run off their feet with the receptionist having to help serve breakfasts. The old hall is beautiful historic building.
Overall the hotel is 'ok' but not what I would expect for the price and the three star rating. Having stayed here before this has gone down hill fast since being sold by Mecure.