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Shangri-La Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Dongmen Pedestrian Street

Photo gallery for Shangri-La Shenzhen

Garden
Lobby
View from room
Exterior
Minibar, in-room safe, desk, blackout curtains
Shangri-La Shenzhen puts you a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Non-smoking
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Television
  • Garden
The current price is AU$120
includes taxes & fees
6 July - 7 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
10 bedrooms
Blackout curtains
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Outdoor pool, pool loungers

Grand Hyatt Shenzhen

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 519 reviews
The price is AU$199
includes taxes & fees
6 July - 7 July
Grand Hyatt Shenzhen
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About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 5 min walk - 0.4 km
  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 9 min walk - 0.8 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.8 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 12 min walk
  • Hong Kong Lo Wu Station - 17 min walk
  • Guomao Station - 15 min walk
  • Ludancun Station - 15 min walk
  • Laojie Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen puts you a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 522 rooms
    • Arranged over 32 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Lifeguard on-site

What to do

  • Mini golf
  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant serves lunch and dinner.
Champs Bar and Grill – This restaurant only serves dinner.
360 Bar and Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?

Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Shenzhen?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Shangri-La Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.

What are the check-in and check-out times at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Shenzhen and nearby?

Shangri-La Shenzhen has a spa, an outdoor pool and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Shangri-La Shenzhen?

Yes, there are 4 on-site restaurants.

Does Shangri-La Shenzhen have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Shenzhen like?

Shangri-La Shenzhen is in Luohu, a short 12-minute walk from Luohu Port and 8 minutes' walk from The MixC Shopping Mall.

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Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Upgrade
Bathroom
Taxi
Food

What guests liked

  • Breakfast was excellent with a good selection and quick service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Traditional good 5-star hotel, though a little bit old, but still lots above average.
1-night trip

10/10

Very good services
2-night trip

10/10

Great location
2-night trip

8/10

perfect location great services safety
3-night trip

10/10

Great location, good price
5-night trip

10/10

Location is superb just a few mins walk from Luohu The hotel has maintained well And love the big bed and room
2-night trip

10/10

Great location
2-night trip

10/10

The stay was fine, the lobby is great, open and clean. However, the inside of the hotel is way out dated. I must say it must be the worst Shang-ri-la in the globe, worse than the one in Beijing. Of course you get what you paid for, $88 a night is acceptable alternative. I vote a good value.
2-night trip

10/10

Less than 10min walk from train station. Hotel although slightly dated is still excellent . Definitely value for money for a 5 star Shangri-la hotel.
3-night trip

10/10

Very good location
1-night trip

10/10

Good location
2-night trip

10/10

Good location
1-night trip

10/10

Good location
1-night trip

10/10

Convenient location
1-night trip

8/10

The hotel itself is unique. The surrounding is a bit noisy and old. The means of transportation are marvelous.
1-night trip

8/10

The hotel is located at a very convenient location, which makes travelling around very easy.
4-night trip

10/10

Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
1-night trip

8/10

Hotel has a long histoty in Shenzhen and was the best at it's time. But neighborhood area is a little not up to the trend, t il has some old fashion business and
1-night trip

10/10

Service is very good
4-night trip

4/10

Very old, decayed, everything is outdated. Staff hardly speak English so my friend got charged 48rmb for a coffee when he showed he only had a 20rmb banknote. Maria duty manager cancelled the bill. Thank you for that. But this is the worst Shangri La ever seen. Seems frozen in 1985. Even room key must be inserted, in the elevator, in the room door. I could write for hours how disappointing was this experience but it is useless. There are plenty of new and fully modern hotel around. The location is the closest to Luohu port but that’s the only advantage. Should be completely modernized from A to Z or it will just deteriorate Shangri La brand. I have to mention that I had a cheap price though, 560rmb. Still better deal are easy to find for a higher quality in the neighborhood
2-night trip

8/10

Hotel is centrally located, a good meeting place. It is also very close to the Lo Wu border and shopping center.
2-night trip

2/10

The hotel is 33 years old and it needs serious renovation. It doesn’t meet a 5 star rating. I was very disappointed.
1-night trip

10/10

Friendly staff. Clean rooms. Good enough for the price we paid. Very convenient location. Will be back again.
2-night trip

8/10

Good experience in general. Hotel is old but it has all the necessary facilities a 5-star hotel should have. Convenient if you want to stay close to HK, which is like 5 mins walk from the Luo Hu border. Service quality is excellent and there is good value for money.
2-night trip

4/10

Room wasn’t ready upon check-in There wasn’t an extra bed or duvet even it was booked for 3 which we then had to fix
3-night trip