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Shangri-La Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Dongmen Pedestrian Street

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Lobby
Exterior
Executive lounge
Exterior
Shangri-La Shenzhen puts you a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Non-smoking
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Television
  • Garden
The current price is AU$119
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
10 bedrooms
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Outdoor pool, pool loungers

Grand Hyatt Shenzhen

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 528 reviews
The price is AU$199
includes taxes & fees
17 Aug - 18 Aug
Grand Hyatt Shenzhen
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About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 5 min walk - 0.4 km
  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 9 min walk - 0.8 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.8 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 12 min walk
  • Hong Kong Lo Wu Station - 17 min walk
  • Guomao Station - 15 min walk
  • Ludancun Station - 15 min walk
  • Laojie Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen puts you a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 522 rooms
    • Arranged over 32 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Lifeguard on-site

What to do

  • Mini golf
  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant serves lunch and dinner.
Champs Bar and Grill – This restaurant only serves dinner.
360 Bar and Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?

Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Shenzhen?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Shangri-La Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.

What are the check-in and check-out times at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Shenzhen and nearby?

Shangri-La Shenzhen has a spa, an outdoor pool and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Shangri-La Shenzhen?

Yes, there are 4 on-site restaurants.

Does Shangri-La Shenzhen have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Shenzhen like?

Shangri-La Shenzhen is in Luohu, a short 12-minute walk from Luohu Port and 8 minutes' walk from The MixC Shopping Mall.

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Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Location
Upgrade
Room
Service staff
Taxi
Bathroom
Food

What guests liked

  • Breakfast was excellent with a good selection and quick service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We spent a wonderful family weekend here, renting two rooms. Location is incredibly convenient! Rooms and lobby are spacious and comfortable. The hotel restaurants served delicious food, especially the authentic Cantonese dim sum - a highlight!
Man, 2-night trip

10/10 Exceptional

Great location and service.
KAH WEE, 1-night trip

10/10 Exceptional

Traditional good hotel

Traditional good 5-star hotel, though a little bit old, but still lots above average.
Suet Kuen, 1-night trip

10/10 Exceptional

Very convenient with food and convenient and subway station is just next to the hotel
Chin Sung, 6-night trip

6/10 Good

average and below

rooms in poor condition need better cleaning and renovation
Athanasios, 7-night trip

10/10 Exceptional

Great location
2-night trip

10/10 Exceptional

Very good services
Kelv. S.T., 2-night trip

8/10 Very good

perfect location great services safety
Jaeseung, 3-night trip

10/10 Exceptional

Great location
Kin, 2-night trip

10/10 Exceptional

Great location, good price
Lisa, 5-night trip

10/10 Exceptional

Superb location for Luohu

Location is superb just a few mins walk from Luohu The hotel has maintained well And love the big bed and room
2-night trip

10/10 Exceptional

Excellent value for money

Less than 10min walk from train station. Hotel although slightly dated is still excellent . Definitely value for money for a 5 star Shangri-la hotel.
King Yin, 3-night trip

10/10 Exceptional

Very good location
1-night trip

10/10 Exceptional

Outdated but good value!

The stay was fine, the lobby is great, open and clean. However, the inside of the hotel is way out dated. I must say it must be the worst Shang-ri-la in the globe, worse than the one in Beijing. Of course you get what you paid for, $88 a night is acceptable alternative. I vote a good value.
Xiaoqing, 2-night trip

10/10 Exceptional

Good location
2-night trip

10/10 Exceptional

Good location
1-night trip

10/10 Exceptional

Good location
Philip, 1-night trip

10/10 Exceptional

Walking distance from Luoho Hong Kong Crossing.
Mukesh, 1-night trip

10/10 Exceptional

Convenient location
1-night trip

8/10 Very good

good
hok ching, 6-night trip

10/10 Exceptional

Great location with clean rooms. Lobby and rooms are a bit old but of good quality and service. Breakfast is great and best rate if you prepaid the day before if not included in the room. Near LouHu train station which connects well to other parts of China. Nice dim sum restaurants and other food choices at the train station which is a 5 mins walk from hotel thru the tunnel in front. All main attractions in SZ is nearby by train or taxi all within 30 mins of travel. Recommend for first timer to SZ.
KAH WEE, 2-night trip

8/10 Very good

Shenzhen in Autumn

The hotel is located at a very convenient location, which makes travelling around very easy.
4-night trip

8/10 Very good

The hotel itself is unique. The surrounding is a bit noisy and old. The means of transportation are marvelous.
YIU KWONG, 1-night trip

10/10 Exceptional

Service is very good
allen, 4-night trip

8/10 Very good

Hotel has a long histoty in Shenzhen and was the best at it's time. But neighborhood area is a little not up to the trend, t il has some old fashion business and
Peter, 1-night trip