21c Museum Hotel Chicago

4.0 star property
Hotel with restaurant, near 360 CHICAGO

Photo gallery for 21c Museum Hotel Chicago

Property entrance
Interior detail
Point of interest
Point of interest
Deluxe Double Room, 2 Double Beds
In the heart of downtown Chicago, 21c Museum Hotel Chicago offers a unique blend of art and luxury. Explore the on-site art gallery, treat yourself to a massage at the spa, or savor seafood at Lure Fishbar restaurant. With an always-open gym and business center plus in-room WiFi you’re all set for work or play.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour business centre
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is AU$245
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • Sleeps 3
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 15 min walk
  • Art Institute of Chicago - 2 min drive
  • Willis Tower - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Chicago Midway Airport (MDW) - 35 min drive
  • Chicago O'Hare International Airport (ORD) - 35 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 24 min walk
  • Grand Station (Red Line) - 4 min walk
  • Chicago Station (Red Line) - 7 min walk
  • State Station - 12 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

21c Museum Hotel Chicago offers a fantastic location, putting you a short five-minute walk from Michigan Avenue and State Street. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Lure Fishbar, which serves seafood. Also, Chicago Riverwalk and Millennium Park are within a 15-minute walk. The helpful staff and overall value get great marks from fellow travellers. Public transportation is only a short walk: Grand Station (Red Line) is 4 minutes and Chicago Station (Red Line) is 7 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 297 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 75 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • 24-hour fitness centre
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch plasma TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Lure Fishbar – This restaurant specialises in seafood.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 to 40 for adults and USD 20 to 40 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Parking

  • Valet parking costs USD 75 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Does 21c Museum Hotel Chicago offer free cancellation for a full refund?

Yes, 21c Museum Hotel Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 21c Museum Hotel Chicago?

Yes, cats and dogs stay free. Food and water bowls are available.

Is parking offered on site at 21c Museum Hotel Chicago?

Yes. Valet parking costs USD 75 per night.

What are the check-in and check-out times at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an on-site casino at 21c Museum Hotel Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (1-min walk) is nearby.

What is there to do at 21c Museum Hotel Chicago and nearby?

Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. 21c Museum Hotel Chicago also has a 24-hour fitness centre.

Are there restaurants at or near 21c Museum Hotel Chicago?

Yes, Lure Fishbar offers seafood.

What's the area around 21c Museum Hotel Chicago like?

21c Museum Hotel Chicago is in Downtown Chicago, a short 4-minute walk from Grand Station (Red Line) and 10 minutes' walk from Chicago Riverwalk. Travellers say that the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice and quiet. Very convenient location for food, shopping and entertainment.
2-night trip

8/10 Very good

Great location for food and sight seeing.
Shaunta, 2-night trip

10/10 Exceptional

Our stay was great! Just wish there was a microwave in the room. Other than that, no complaints.
Demetrius, 3-night trip

2/10 Poor

Someone hotel room caught on fire and we had to evacuate valentine day weekend
Kyler, 1-night trip

2/10 Poor

i never stayed and looking for a refund
Kameron, 2-night trip

10/10 Exceptional

Family Staycation
It was such a nice stay with many conveniences nearby, restaurants, movie theaters and casino.
Adriana, 1-night trip

10/10 Exceptional

Great location, close to dining, shopping and attractions.
Svetlana, 2-night trip

8/10 Very good

Great place to stay, expensive parking however.
Daniel, 2-night trip

8/10 Very good

Great location
Location great. A little more upscale than we like.
Mary b, 2-night trip

10/10 Exceptional

Such a cute hotel with museum exhibits. Walkable to all the sights and close to many restaurants.
Cheryl, 2-night trip

10/10 Exceptional

Beats every Marriott property I've stayed at
I usually stay at Marriott properties but this hotel was exceptional. We had a corner room we gave us both the opportunity to be on concurrent phone calls. Climate control and room amenities were all great at a reasonable price.
Alex, 3-night trip

10/10 Exceptional

Great spot in the city. Check in was easy.
Minh, 2-night trip

10/10 Exceptional

Excellent Hotel!
Gandy, 1-night trip

10/10 Exceptional

Artwork and current art gallery show were wonderful. Rooms and amenities perfect and would have been great for longer stay.
Linda, 1-night trip

10/10 Exceptional

Great hotel with friendly staff
Jacqueline, 6-night trip

10/10 Exceptional

Great location, clean and comfortable.
Ineris, 1-night trip

10/10 Exceptional

Only stayed in town for 7 hours but the stay was very enjoyable. Location was perfect
Brooke, 1-night trip

10/10 Exceptional

Nice hotel with great staff and a different and interest motif/theme. Older property but with strong character and amenities.
Eric, 1-night trip

10/10 Exceptional

Friendly staff and was nice about holding our luggage’s till our flight!
A, 1-night trip

10/10 Exceptional

Liked the area, it was freaking cold though cycle rides were friendly. Loved the city and food nearby. Hotel was quiet and cleaned too. Service was good.
Manpreet, 2-night trip

10/10 Exceptional

Book Here
This is my second stay at this hotel. The staff was extraordinary! Very helpful and polite! I cant wait to stay here again
1-night trip

10/10 Exceptional

An overall great stay!
Brant, 2-night trip

10/10 Exceptional

Beautiful hotel
Mary, 1-night trip

10/10 Exceptional

Lovely staff - great art exhibition - and restaurant bar was cool.
Katharine, 1-night trip

8/10 Very good

Great customer service. Cute museum hotel. Close to everything, walking distance to navy pier and shopping on Michigan Avenue. Only complaint, beds super low to the ground. Great stay, would stay again.
Jennifer, 1-night trip