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The Maxwell New York City

4.0 star property
Romantic hotel with restaurant, near 5th Avenue

Photo gallery for The Maxwell New York City

Terrace/patio
Exterior
Lobby
Interior
40-inch flat-screen TV with cable channels, TV
The Maxwell New York City puts you in a great location, within a short 10-minute walk of 5th Avenue and Grand Central Terminal. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Heartbeat, which serves American cuisine and is open for breakfast, lunch and dinner. This romantic hotel is also within a 15-minute walk of Rockefeller Center and Times Square. Public transportation is only a short walk: 51 St. Station is steps away and Lexington Av.-53 St. Station is 5 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Childcare
  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Business centre
  • 10 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

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  • Parking available
  • Free WiFi
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8.6 out of 10, Excellent, 2,485 reviews
The price is AU$249
includes taxes & fees
26 May - 27 May
Radio Hotel
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About the area

Map
541 Lexington Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 6 min walk - 0.6 km
  • Grand Central Terminal - 9 min walk - 0.8 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 17 min walk - 1.5 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 45 min drive
  • John F. Kennedy International Airport (JFK) - 54 min drive
  • Newburgh, NY (SWF-Stewart Intl.) - 93 min drive
  • New York 23rd St. Station - 5 min drive
  • Grand Central - 42 St. Station - 8 min walk
  • New York W 32nd St. Station - 26 min walk
  • 51 St. Station - 2 min walk
  • Lexington Av.-53 St. Station - 5 min walk
  • 5 Av.-53 St. Station - 8 min walk

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬2 min walk
  • ‪Lexington Market - Bars & Eateries - ‬2 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Maxwell New York City

The Maxwell New York City puts you in a great location, within a short 10-minute walk of 5th Avenue and Grand Central Terminal. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Heartbeat, which serves American cuisine and is open for breakfast, lunch and dinner. This romantic hotel is also within a 15-minute walk of Rockefeller Center and Times Square. Public transportation is only a short walk: 51 St. Station is steps away and Lexington Av.-53 St. Station is 5 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 697 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (17 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting
DONE

Pets

    • Pets allowed (2 total, up to 18 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (USD 65 per night)
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (3712 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Heartbeat – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Living Room Lounge – This cocktail bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 28.69 per accommodation, per night
  • Resort fee inclusions:
    • In-room safe
    • Laundry facilities
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 29.50 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Valet parking costs USD 65 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

New York W
W Hotel New York
W New York
w Hotel New York City
w Hotel Nyc
w Hotel Times Square
w New York - Times Square Hotel New York City
w New York City
w Times Square
Hotel W New York
Maxwell New York City Hotel
Maxwell Hotel
Maxwell New York City
The Maxwell York City York
The Maxwell New York City Hotel
The Maxwell New York City New York
The Maxwell New York City Hotel New York

Frequently asked questions

Are pets allowed at The Maxwell New York City?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at The Maxwell New York City?

Yes, there's free self parking.

What are the check-in and check-out times at The Maxwell New York City?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an on-site casino at The Maxwell New York City?

No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.

What is there to do at The Maxwell New York City and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near The Maxwell New York City?

Yes, Heartbeat offers American cuisine.

What's the area around The Maxwell New York City like?

The Maxwell New York City is in Manhattan, a short 2-minute walk from 51 St. Station and 6 minutes' walk from 5th Avenue.

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The Maxwell New York City Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Peter, 2-night trip

8/10 Very good

Nic
2-night trip

10/10 Exceptional

What a lovely and well-located hotel! Room was small but very nice. The staff were friendly, especially one of the waiters in the restaurant. The vouchers for the bar/restaurant were great! Our only complaint was that the bathroom door in our room was broken. We had to ask twice, but after the second time, somebody was sent up promptly to fix it. Wait-time for breakfast varied day to day. On our last morning, there was too long of a wait, so we went somewhere else. Overall we really enjoyed our stay!
3-night trip

10/10 Exceptional

Excellent! 100/100 would definitely recommend, super clean and great staff
2-night trip

8/10 Very good

The stay was nice. Just be mindful of the daily resort/destination fee that is applied by hotel.
3-night trip

10/10 Exceptional

Perfect place to stay, amazing location, costumes services 5 stars.
DouglasTorret, 3-night trip

10/10 Exceptional

Loved the lobby. Ambiance was relaxing and very comfortable. Bar staff was friendly and very attentive.
2-night trip

10/10 Exceptional

3-night trip

8/10 Very good

good service excellent location

melinda, 2-night trip

8/10 Very good

6-night trip

6/10 Good

This was our second time stayed at this hotel when we visit NYC. Our first time experience was pleasant that’s why we decided to stay here this time again. However this time the experience didn’t go so well this time. First, the check in staff is not friendly at all. And just want to get over with it. After we get our room, the room is noisy due to the flag outside be hitting the windows and make large sound. We called the reception so many times for hours and no one pick up our call. The next day, when we check in for the breakfast, we waited at the waited area, and the staff just forget our waiting number and been calling people who arrived later than us to get seated. We waited more than 45 min when there was only four group waited in front of us. When we notify the staff that our number got missed the staff even accuse us that we didn’t come when he call the number. We were seated right beside the entrance and been listen to each number he called. He didn’t even apologized that he wrote the wrong number on the waiting sheet. Very disappointed for the service here. However, the good side of this hotel is that they provide some voucher that u can use for the bar on first floor or dry cleaning service. We went to the bar on first floor. It’s a little bit hard to find a spot during weekend. But the staff is superior. Super friendly and helpful.
Lucia, 3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

The Maxwell staff was incredibly friendly and the atmosphere was great.
2-night trip

8/10 Very good

Mathieu, 2-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Needs a bit of updating however excellent staff great location
4-night trip

10/10 Exceptional

Yana, 3-night trip

10/10 Exceptional

Greg, 3-night trip

10/10 Exceptional

Randi, 2-night trip

10/10 Exceptional

Great stay

Previous the NYC flagship W. Great hotel and staff
2-night trip

8/10 Very good

Phillip, 2-night trip

4/10 Fair

Brown water was terrible and the temperature took forever to get hot.
2-night trip

10/10 Exceptional

Excellent location and proximity for first time visit to NYC.
3-night trip

10/10 Exceptional

Beautiful lobby and bar area, clean rooms. Bar and reception staff good but found waiter’s in the restaurant quiet room and impatient, not good customer service
Steveandchris, 4-night trip

6/10 Good

Ok for one night

The hotel is ok. I did not have a feeling of cleanliness, the carpet was a bit run down and did not feel clean as well as the shower floor. Terrible lighting in the room! It is ok for one night but the rooms certainly need a fresh coat and a warmer cleaner look.
Laurence, 1-night trip