Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
What's nearby
Plaza de Castilla - 7 min walk - 0.7 km
Santiago Bernabéu Stadium - 12 min walk - 1.1 km
U.S. Embassy - 5 min drive - 3.6 km
Royal Palace of Madrid - 9 min drive - 6.5 km
Puerta del Sol - 10 min drive - 7.6 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive
Madrid (XTI-Chamartin Train Station) - 20 min walk
Nuevos Ministerios Station - 21 min walk
Madrid Chamartín Station - 22 min walk
Cuzco Station - 6 min walk
Valdeacederas Station - 7 min walk
Tetuan Station - 7 min walk
Area shuttle (surcharge)
Restaurants
La Garriga - 3 min walk
El Horno - 3 min walk
La Qchara de Pachi - 4 min walk
L'Albufera - 1 min walk
Naked & Sated - 4 min walk
About this property
Melia Castilla
When you stay at Melia Castilla, you'll be within a 15-minute walk of Santiago Bernabéu Stadium and Plaza de Castilla. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L'Albufera, one of 3 restaurants, which serves Spanish cuisine and is open for lunch and dinner. A bar/lounge, a 24-hour fitness centre and a snack bar/deli are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Cuzco Station is 6 minutes and Valdeacederas Station is 7 minutes.
Languages
Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish
At a glance
Hotel size
909 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 27 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
3 restaurants
2 coffee shops
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Children's menu
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
Seasonal outdoor pool
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Double-glazed windows
No plastic soft drinks bottles
No plastic drinking straws
No plastic water bottles
Banquet hall
Reception hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch plasma TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
L'Albufera – This restaurant specialises in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Distrito 798 – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby Café – This café specialises in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.
El Pelícano – This poolside restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 27 per person
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 September to 15 June:
Swimming pool
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 35.0 per night
Parking
Self-parking costs EUR 27 per day
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 8:00 PM
The seasonal pool is open from June 17 to September 01
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid
Frequently asked questions
Does Melia Castilla offer free cancellation for a full refund?
Yes, Melia Castilla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melia Castilla?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
Are pets allowed at Melia Castilla?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Melia Castilla?
Yes. Self-parking costs EUR 27 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Melia Castilla?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Melia Castilla?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min drive) and Casino Gran Via (8-min drive) are both nearby.
What is there to do at Melia Castilla and nearby?
Melia Castilla has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Melia Castilla?
Yes, there are 3 on-site restaurants, featuring Spanish cuisine, pool views and poolside dining.
What's the area around Melia Castilla like?
Melia Castilla is in Tetuán, a short 6-minute walk from Cuzco Station and 12 minutes' walk from Santiago Bernabéu Stadium.
Melia Castilla Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
Joanna
Joanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Litsa
Litsa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Great stay
We stayed in connecting rooms for our family of four and it was perfect. The hotel is in a safe area with great restaurants and close to the Real Madrid stadium. Everyone was kind. The room was comfortable and very clean.
Ashley
Ashley, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Ricardo
Ricardo, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
2 Oct 2024
Francesca
Francesca, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 Oct 2024
Francesca
Francesca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
The hotel was excellent in all areas, front disk, breakfast, room, and personnel
Ibrahim
Ibrahim, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Overnight
Over ight for a Madrid Futbol match! Great place to stay. Super comfortable!
Wadi
Wadi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Antone
Antone, 2-night trip
Verified Expedia guest review
8/10 Very good
6 Sept 2024
Good up market hotel, interior is fabulous. Gives the five star feels. Could do with having water bottles in the room.
M Zain
M Zain, 3-night trip
Verified Expedia guest review
8/10 Very good
2 Sept 2024
Antonio J
Antonio J, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
“Excellent “ My son and I traveled here for his 18th birthday to see Real Madrid play. Must say from the time we arrived and we stayed 3 nights to the minute we left all the staff were so professional and courteous.Would highly recommend looking forward to staying there again
Michael
Michael, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Good service with good quality related the
Liliana
Liliana, 3-night family trip
Verified Expedia guest review
8/10 Very good
25 Aug 2024
Nothing, it’s far away from restaurants and shopping.
Shahla
Shahla, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
MARIA YERA
MARIA YERA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Cathleen
Cathleen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Top
Daniel
Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Jaime
Jaime, 6-night trip
Verified Hotels.com guest review
2/10 Poor
4 Aug 2024
Diego F
Diego F, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 Aug 2024
Diego F
Diego F, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Great place
Yorleidys
Yorleidys, 2-night trip
Verified Expedia guest review
6/10 Good
22 July 2024
Diego
Diego, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Traveled with my family including 6 and 9 year old grandsons. When asked favorite part of their trip both responded with their pool experience and the two lifeguards who played and got them towels every time they came out of pool. Kids will be kids! After very difficult three days dealing with stolen passports, the kindness of these lifeguards made our trip,