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MainStay Suites Louisville Jeffersontown

2.5 star property
Jeffersontown hotel

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Room, 2 Double Beds, Non Smoking
In the heart of Jeffersontown, MainStay Suites Louisville Jeffersontown offers a welcoming atmosphere. Unwind with dry cleaning/laundry services, energize at the gym, and connect with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pet-friendly
  • Gym
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Weekly housekeeping
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cots/infant beds
  • Kitchenette
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The current price is AU$115
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is AU$101
includes taxes & fees
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About the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive
  • Oxmoor Center - 9 min drive
  • Valhalla Golf Club - 9 min drive
  • E.P. Tom Sawyer State Park - 10 min drive
  • Mall St. Matthews - 11 min drive

Getting around

  • Louisville, KY (LOU-Bowman Field) - 12 min drive
  • Louisville International Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Enjoy your visit to Louisville with a stay at MainStay Suites Louisville Jeffersontown. Guests can visit the fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers like the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 76 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per accommodation (may vary based on length of stay), plus a one-off cleaning fee of USD 50

Policies

Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Does MainStay Suites Louisville Jeffersontown offer free cancellation for a full refund?

Yes, MainStay Suites Louisville Jeffersontown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at MainStay Suites Louisville Jeffersontown?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 10 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at MainStay Suites Louisville Jeffersontown?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at MainStay Suites Louisville Jeffersontown and nearby?

MainStay Suites Louisville Jeffersontown has a fitness centre and a picnic area.

Does MainStay Suites Louisville Jeffersontown have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.

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MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to be
It's been a very comfortable stay, my service dog is welcome as well staff had been very friendly place is clean, quiet, and safe. It's just like having a little apartment I love it and sleep great with no worries here.
jennifer, 3-night trip

10/10 Exceptional

Well maintained
The room and maintence was good enough that it felt like it was almost new.
Nathan, 4-night trip

10/10 Exceptional

Nice hotel
Eric, 7-night trip

2/10 Poor

Horrible experience
Workers and people staying there smoking right in front of the main door … didn’t have hot water my last 4 days staying
Jemarkus, 7-night trip

6/10 Good

Roaches, toilet flushing issues, bad shower head.
Tonya, 7-night trip

10/10 Exceptional

Love the room👍
Saw Paul Wai, 2-night trip

10/10 Exceptional

I love the comfort of home
Eric, 28-night trip

8/10 Very good

Can’t beat the price.
Bob, 6-night trip

4/10 Fair

Never again.
Possibly one of the worst hotels Ive stayed in. The whole facility needs a major update. My room had no TP until I went to get it. The smoke detector was missing and the wires hanging from the ceiling. The bed was barely more than a pull but trundle bed. The water in the shower was lukewarm at best. And there was just a general feeling of unsafeness. The side door that required the door key for entry was broken. Anyone could walk in without the office knowing. There was a gerneral stench of cigarette and Marijuana in the halls.
Brian, 2-night trip

6/10 Good

Economical
It was nice to have a kitchen but the room had poor air circulation and was not clean.
Kristin, 2-night trip

2/10 Poor

Last resort place to stay, if there is NOTHING ELS
Second day there, the water went out in Shower and toilet. Sat for 5 hrs waiting for them to turn the water back on, before they even offered me. Another room to move into. Front counter clerk was HORRIBLE. No communication skills, what so ever. And then she got mad when i asked to be move to another room. Had to call the district manager to even get moved. But he did refund my money for one night for what i went thru. 🙄. Wont stay THERE again.
2-night trip

8/10 Very good

Short stay, but satisfied
When I arrived well after 10pm, I had to sit in my rental for at least a half hour until someone showed up to the front desk. The hotel was very quiet which was a plus. There was one desk clerk that went out of his way to help me with my umbrella. Another desk clerk went out of her way to find me an umbrella until I purchased one. I was there for a 4 day conference, the location was perfect. Also saved money bcuz I had a full fridge, microwave and stove. I’m a travel nurse so I will definitely keep them in mind if I am ever in the Louisville area.
4-night trip

8/10 Very good

Not the best....
Overnight, luggage cart was broken, people milling around parking lot.
william, 1-night trip

10/10 Exceptional

Good
Tim, 1-night trip

2/10 Poor

Dirty
Dirty and unkempt beyond belief. If it wasn't Christmas and everything was booked up I would have left. The bathtub overflow drain was hanging out with the screws just discarded to the floor with another random screw sticking up out of the drain. The bathtub also had weird stains on it. I don't know if someone had diarrhea or projectile vomiting because there was a weird brown stain across the curtains as well as a hard chunk of who knows what on the floor that I couldn't scrub with the wipes I brought. Pillows looked old and worn and there was dog poop everywhere outside because no one cleaned up after their dog.
Stain on curtains
Nails just casually chilling
Overflow drain not attached
Monika, 6-night trip

10/10 Exceptional

Staff and service were excellent. My stay lasted a week and was exactly what was expected. Everything you need is conveniently located nearby. Staff was stretched a little thin but their cheerful attitudes more than made up for any minor inconveniences.
Adrian, 7-night trip

10/10 Exceptional

Great places besides ppl dogs
Donovan, 3-night trip

4/10 Fair

Check in was terrible and very mediocre room. They could not find my Expedia check in and I had to show my receipt. Hair in bathtub and creaky bed. The area around the hotel is great so the location is the only plus.
Adarsh, 1-night trip

8/10 Very good

Good stay for the price. A place to rest our heads after traveling. Not fancy but served it’s purpose.
Stacey, 2-night trip

10/10 Exceptional

The property was very clean indoors and outdoors. The rooms were pretty big with micro kitchens for cooking and food storage. There was some hair in the shower, which I assume was the ladies who had previously cleaned it. Would definitely stay again
Cuddy, 2-night trip

10/10 Exceptional

Good place to spend time
Vinay kumar, 2-night trip

8/10 Very good

Not what is was expected.
The elevator was out of order. Luckily my room was on the first floor. The atmosphere was okay but not what it should have been especially where the location of the hotel is. The room was nice and big. Little more cleanliness for the price.
Donna, 1-night trip

6/10 Good

Just ok. Would stay again in a pinch.
Hotel was clean enough and comfortable. The elevator was broken. Confirmed a late check in 4 hours before we arrived at 11:25 pm. Room that was assigned to us not ready. Had to flag down a housekeeper and have it made up so got into our room just before midnight. No late checkout available.
Daryl, 3-night trip

10/10 Exceptional

Parking was great and close to front door
Tara, 1-night trip

6/10 Good

The location of the property is a perfect distance from the city. It is right off 64 and has the ability to get to any of the attractions. My only petpeive is the fact that the handicapped room has no way for a person in a wheelchair to use the shower. The installation of a floor drain would be a big improvement.
Tracy, 11-night trip