Hyatt Regency Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Mexico City

Meeting facility
View from property
Sundeck
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Gym
  • Pool
  • Free parking
    Free parking
  • Spa
    Spa
  • Bar
    Bar
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Room service
For families
  • In-room childcare (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$388
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

Club Room, 1 King Bed (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • 93 sq m
  • Sleeps 3

Regency, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk - 0.4 km
  • Auditorio Nacional - 6 min walk - 0.6 km
  • Avenida Presidente Masaryk - 7 min walk - 0.6 km
  • Chapultepec Park - 10 min walk - 0.9 km
  • National Museum of Anthropology - 15 min walk - 1.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 59 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 61 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Mexico City Fortuna Station - 31 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Auditorio Station - 4 min walk
  • Polanco Station - 11 min walk
  • Constituyentes Station - 25 min walk

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

When you stay at Hyatt Regency Mexico City, you'll be in a great location, within a short 10-minute walk of Parque Zoologico de Chapultepec and Paseo de la Reforma. Guests can visit the spa to be pampered with Swedish massages, facials or body scrubs, and RULFO, one of 3 restaurants, serves Latin American cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Auditorio Station is 4 minutes and Polanco Station is 11 minutes.

Languages

English, French, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 755 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 7.3 per day)
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Shopping
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Video game console
  • LCD television
  • Premium cable channels
  • Video games
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments.

Dining

RULFO – This restaurant specialises in Latin American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO – On-site coffee shop.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Parking

  • Valet parking costs USD 7.3 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City offer free cancellation for a full refund?
Yes, Hyatt Regency Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Mexico City?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Regency Mexico City?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Mexico City?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Regency Mexico City?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Regency Mexico City and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hyatt Regency Mexico City also has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near Hyatt Regency Mexico City?
Yes, there are 3 on-site restaurants, featuring Latin American cuisine and garden views.
What's the area around Hyatt Regency Mexico City like?
Hyatt Regency Mexico City is a short 4-minute walk from Auditorio Station and 8 minutes' walk from Paseo de la Reforma. Travellers say that the area is walkable and good for shopping.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

CECILIA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Luz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Matej, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great spot
Great location great hotel Great service
Jose, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in great location!
This hotel is beautiful and in a perfect area of Mexico City, Polanco. It is across the street from the beautiful Chapultepec park. The spa and pool area is beautiful with an outdoor sun bathing area. The breakfast in the main restaurant in the atrium is excellent. Every staff member was exceptionally helpful. Our room had beautiful city views. We loved our stay!
Megan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is an excellent hotel. Would really recomend the hotel overall. We stayed in a Club Room on a high floor. The Club was nice and offered breakfast and a pretty reasonable selection of food in the evening as well as drinks. The service was really good, the staff are all very friendly and polite and the amenties and really good also. The hotel is in polanco which is a nice neighbourhood and you can easily walk to Chapultepec Park and the major museums. Other areas might require transport, mostly by car, but thats normal for Mexico City. Overall a really nice hotel and would highly recomened.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is our go-to place whenever we are in Mexico City. The staff are incredibly accommodating. All three restaurants are very good. The Japanese restaurant called Yoshimi has incredible sushi. This hotel is a very solid choice for spending time in Mexico City.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I felt safe in this area. Easy for Uber drivers to get through.
Fatima, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The best breakfast ever!
Igor, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff amazing location amazing hotel amazing this is where I will stay every time I come to Mexico about three times a year
Jason J., 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like the hotel location, the smiles through out the premises, the cleaness of the room. The restaurant is a bit pricy compare with those nice restaurants nearby.
QIN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff, clean and modern.
Behzad, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This area is the perfect location for newbies to Mexico City. Area is safe, clean, staff is great.
Erica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Carlos, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Hyatt Regency is an elegant, safe, fairly generic option in Mexico City's Polanco neighborhood. The room was quite well set up and the lobby is pretty with a great breakfast buffet. Service was a little uneven but overall good. We had a consistent problem with the room not having enough towels and/or water bottles or the mini-bar not being stocked but they were very responsive any time we put in a request. Loved the gyn, pool and tennis and pickleball courts!
Jessica, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome place
Diego, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Emilio, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good location
yong, 3-night trip
Verified Expedia guest review