At Holiday Inn Express & Suites Ottawa, an IHG Hotel, you'll be within a 15-minute drive of Starved Rock State Park. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
91 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Working away
Business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Facilities
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
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Frequently asked questions
Does Holiday Inn Express & Suites Ottawa, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Holiday Inn Express & Suites Ottawa, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Holiday Inn Express & Suites Ottawa, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2024
Great experience!
Clean facility, friendly staff, great breakfast!
Janet
Janet, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Excellent choice for otttawa
This is a very clean , newer hotel. Rooms are nice , beds are comfortable. Ac is not loud
scott
scott, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Holiday Inn Express Excellence
We attended the Kris Kringle market and stayed two nights. The hotel is super clean, the room had everything we needed, the bed was very comfortable and the staff so friendly. They don’t pass a guest without saying hello and many of them had conversation with us. We felt so welcome and will be back. Great breakfast also included
Margie
Margie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Chris
Chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Christine
Christine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2024
nicholas
nicholas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Friendly and comfortable
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Hotel was very nice.
Disappointing breakfast. To go down at 9 when it’s opened until 10 and many things already gone was not the greatest!
donna
donna, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Matthew
Matthew, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Thank you
The employees were very helpful and friendly. The room was very clean and comfortable.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Wonderful, just like it's rated
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Sept 2024
Despite being fully booked, the front staff was very helpful and offered us a discount on future stays because there was a vent fan above the door in our room that was blowing noisily, apparently no way to turn it off! The room was clean and comfortable, we managed despite the noise from the vent.
Larsen
Larsen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Nice hotel for a night's stay while traveling thru. Coffee available in the morning (maybe all day, not sure). HVAC unit was a little loud, but did the job.
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Very convenient. Very close to dining and shopping opportunities. Very close to entertainment opportunities.
Had some trouble getting into the parking lot according to google maps but that's probably more of a google maps issue.
Angie
Angie, 1-night business trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
Cynthia
Cynthia, 3-night family trip
Verified Hotels.com guest review
6/10 Good
19 Aug 2024
Lady working the front desk had a medical issue while I was checking in. I had to help assist her and call an ambulance for her. Then had to wait for another employee to show up to check me in
Kyler
Kyler, 1-night business trip
Verified Expedia guest review
4/10 Fair
17 Aug 2024
I was very disappointed at check in, I had requested a first floor room close to an exit. My husband is 76 years old and has difficulty walking even with his cane and he’s a heavy smoker. It was very inconvenient being put on 2nd floor and him negotiating the elevator. We will never return to this facility.
Teresa
Teresa, 1-night trip
Verified Expedia guest review
4/10 Fair
17 Aug 2024
Only received one room key for 3 people. Only one wash cloth, two towels, and no bath mat to step on out of the shower. The breakfast was very good.
Kenneth
Kenneth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2024
The staff is great! Breakfast was well supplied and good. We were very happy with our stay.