In the heart of Downtown, Hotel Villa Carlotta offers a warm welcome with a seasonal outdoor pool and children's pool. Take in the beautiful garden views from the terrace, unwind at the bar or get connected with free in-room WiFi. Guests have praised staff for being helpful.
Florence (ZMS-Santa Maria Novella Train Station) - 30 min walk
Unità Tram Stop - 27 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 29 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 30 min walk
Airport shuttle (surcharge)
Restaurants
Cafè Bellini - 15 min walk
Caffetteria Di Pitti - 17 min walk
Pizzeria toto atto II - 14 min walk
Antica Pizzeria Regine - 15 min walk
Caffé Petrarca - 6 min walk
About this property
Hotel Villa Carlotta
When you stay at Hotel Villa Carlotta, you'll be within a 10-minute drive of Uffizi Gallery and Ponte Vecchio. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a children's pool, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
At a glance
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Hotel size
31 rooms
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Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets stay for free (1 total)
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
What to do
Discount at nearby fitness centre
Golfing nearby
Mountain biking nearby
Working away
Meeting room
Conference centre (753 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Piano
Communal living room
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
DVD player
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Al Bobolino – This bar serves breakfast and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Airport shuttle service is offered for an extra charge of EUR 35.00 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 15.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1ZGAN27FO
National rating
This property has received its official star rating from the local rating authority.
Also known as
Carlotta Hotel
Hotel Villa Carlotta
Villa Carlotta Florence
Villa Carlotta Hotel
Villa Carlotta Hotel Florence
Hotel Villa Carlotta Florence
Hotel Villa Carlotta Hotel
Hotel Villa Carlotta Florence
Hotel Villa Carlotta Hotel Florence
Frequently asked questions
Does Hotel Villa Carlotta offer free cancellation for a full refund?
Yes, Hotel Villa Carlotta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Villa Carlotta?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Hotel Villa Carlotta?
Yes, pets stay for free, with a limit of 1 total. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Villa Carlotta?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Villa Carlotta?
Yes, an airport shuttle is available. The charge is EUR 35.00 per vehicle one-way.
What are the check-in and check-out times at Hotel Villa Carlotta?
Check-in start time: 2 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel Villa Carlotta and nearby?
Have fun with nearby activities such as mountain biking and practise your swing at the nearby golf course. Enjoy amenities such as a seasonal outdoor pool and a garden.
What's the area around Hotel Villa Carlotta like?
Hotel Villa Carlotta is in Oltrarno, a short 16-minute walk from Pitti Palace and 20 minutes' walk from Arno River.
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Reviews
Hotel Villa Carlotta Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Location
8.6
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The property offers convenient and free off-street parking with easy access. (5 reviews)
The pool was a lovely and clean oasis, a lifesaver during the heat wave, and a great addition to the property's facilities. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Parking
Location
Cities
Restaurant
Lobby
Building
Walking
Reviews
Verified
10/10 Exceptional
22 May 2026
Small hotel, good quiet location but still within walking distance from all main attractions.
Staff was very helpful, more than decent breakfast
Guillermo
Guillermo, 1-night trip
Verified
10/10 Exceptional
23 May 2026
Great experience at Hotel Villa Carlotta. Quiet location with a lovely pool that unfortunately we didn't have time to use. My only note was it would have been nice to have been offered a drink while we were sat by the pool on our first morning but that's a minor minor detail. Loved it and would have loved to stay longer.
Rachael
Rachael, 2-night trip
Verified
10/10 Exceptional
17 Oct 2025
Nice location
Nataliya
Nataliya, 3-night trip
Verified
8/10 Very good
31 Dec 2025
The hotel offers a calm and pleasant environment. Although it is located slightly away from the city centre, it benefits from close proximity to the bus station, providing convenient access to transportation. The room was clean and well maintained, and the breakfast was of good quality. The hotel’s interior design was particularly appealing. Overall, it was a comfortable and satisfactory stay.
Achref
Achref, 2-night trip
Verified
10/10 Exceptional
28 Sept 2025
Staff was great and hotel villa beautiful. Good air conditioning and wonderful breakfast service.
Gretchen
Gretchen, 3-night trip
Verified
8/10 Very good
14 Sept 2025
Located in lovely residential area of Florence where walkable into main Florence sightseeing area and dining.
Suzanne
Suzanne, 3-night trip
Verified
10/10 Exceptional
25 June 2025
The staff were superb! We would stay there again.
Shawn
Shawn, 4-night trip
Verified
10/10 Exceptional
7 Apr 2025
Lovely small hotel walking distance to beautiful gardens.
Margaret
Margaret, 1-night trip
Verified
10/10 Exceptional
10 May 2025
Fantastic location. Old world charm.
Lesley
Lesley, 2-night trip
Verified
10/10 Exceptional
4 May 2025
Super helpful staff really stole the show. Amazing location.
Alexandr
Alexandr, 1-night trip
Verified
10/10 Exceptional
21 May 2025
The staff is very friendly. The food is delicious, the wine is excellent. I highly recommend it.
Yong
Yong, 1-night trip
Verified
10/10 Exceptional
15 Apr 2025
Great place to stay.
Very helpful and easy process. Perfect for parking and walking in to Florence. Room was clean and tidy. Staff all lovely.
Ashley
Ashley, 2-night trip
Verified
10/10 Exceptional
17 Dec 2024
Great hotel. Good value. Friendly staff. A 20 min walk to the center. 2 minutes to Porta Romana.
Roberto
Roberto, 1-night trip
Verified
10/10 Exceptional
23 Mar 2025
It is a wonderful property, beautiful location of Florence. Hotel is in great condition, location is only fifteen minutes away from all the center attractions.
We were so pleased with the staff members and especially Angela. She was extraordinary help to us, very professional and extremely kind person.
If we go back to Florence, we are hundred percent sure that we will stay there again.
Highly recommended place to stay.
eral
eral, 2-night trip
Verified
10/10 Exceptional
2 Nov 2023
Stayed at Villa Carlotta for 4 night in September and it was great. The staff is friendly and helpful. The location is in beautiful and in a safe area a 10 minute walk to Boboli Gardens and the old city. Parking available on site.
Sandrine
Sandrine, 4-night trip
Verified
10/10 Exceptional
4 Aug 2024
This was a very relaxing place to be for the first few days of my trip. It’s the perfect mix of Tuscan country and faster pace of downtown Florence. It was quiet at night except the calm buzz of cicadas outside. Absolutely picturesque views and easy to walk around. Loved access to a pool on super hot days. I’d absolutely come back to this hotel
Ellen
Ellen, 2-night trip
Verified
6/10 Good
21 Nov 2023
Room had not had a detail cleaning for some time. Staff was very helpful and pleasant.
WILLIAM
WILLIAM, 7-night trip
Verified
8/10 Very good
26 May 2024
I got charged for breakfast when all I had was coffee. I do think that they should include the breakfast otherwise was a great location so quiet.
Rene
Rene, 2-night trip
Verified
6/10 Good
2 Dec 2023
The staff were really helpful and friendly, it has its own free parking which is a great benefit and is in a quiet and peaceful neighborhood within walking distance of many sights and restaurants. However the part of the property we stayed in is a bit run-down and could use some updating. It worked for us (a family of 3) for the one night and I think would have worked for my spouse and I when we were fresh out of college.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
1 Oct 2023
Nice Hotel
We stayed 3 nights here as part of a long trip. This is a lovely hotel in a quiet part of the city but within easy walking distance to Boboli Gardens, Pitti Palace etc. Staff at reception were friendly and helpful. The small carpark is a bit tight but definitely a plus as we were on a driving tour, although there is on street parking right outside which costs €2 per hour (free on Sundays)
Our room was comfortable and had a small terrace which was a nice space to sit and relax
Breakfast was nice, fairly simple, everything was fresh and the breakfast room overlooking the pool was nice too.
We didn't use the pool but it was a good addition to the facilities and was really clean and well maintained.
Michael
Michael, 3-night trip
Verified
6/10 Good
15 Oct 2024
Disappointing
Hotel was functional; bar facility poor; breakfast was average; swimming pool unusable due to lack of cleaning; paint peeling off ceiling in bathroom; no porterage assistance with steep steps and no ramp leading up to hotel entrance; however reception staff helpful with taxi requests.
Verified traveller
5-night trip
Verified
8/10 Very good
23 July 2024
It is located in historic neighbourhood se rounded by a lot of mature trees, that protects you from the severe temperatures in the month of July. The buildings are unique and very European. The hotel has a smaller pool that is a welcome thing during the extreme heat. The staff makes your stay very pleasant, always ready to help or assist with any questions. Both Letecya and Angela are very professional , kind and speak good English.
The only downfall was that the hotel only has the one iron and the iron board. I find it very strange as the people like us flying from overseas and has their clothes all wrinkled, the staff had to search around to find the only one iron in someone room, gave it to us and had to take it back soon. For someone it means nothing to tour the city looking careless, for us it was not expectable
Marina
Marina, 2-night trip
Verified
10/10 Exceptional
16 Aug 2023
The location is fantastic, easy to walk in and out of the city center. Staff are friendly and responsive. Parking is VERY limited but street parking (paid) seemed plentiful and at the time of my stay was $24 Euro per day (free Sundays). I stayed in the annex of the property not the actual villa and there seems to be a noise issue as I found the walls/doors very thin (and could hear all my neighbors, anyone in the hall, etc) and had responded to the initial question the website sends out when I couldn't sleep in the middle of the night. The MOD had messaged me thru hotels.com about moving rooms, but I never received the message. By the time she saw me, the other room was not still available but I did appreciate the proactive handling the situation even if the app didn't relay the message (never received it, even at a later time).
Verified traveller
2-night trip
Verified
6/10 Good
18 July 2025
The pictures of the interior of the hotel convey stateliness, but this is not a 4-star boutique hotel. It is an ageing property. Not shabby, but just old. The rooms have old paint and old fixtures and furnishings. (The room and the room safe were accessible with old-style keys rather than digital.) There was not enough horizontal space in the bathroom; I had to leave my shaving kit on the floor.
We had to be re-located from our triple room when a terribly foul odour started coming from the air vent. The re-location was handled quickly, but we wondered why that had happened, and whether other guests had experienced it.
The pool area provided a very welcome respite from the summer heat, but there was one day when the staff did not clean it. (We had the impression that the hotel was short-staffed.) The staff members we dealt with were all friendly, attentive, and hard-working. The concierge helped us with taxis and dinner reservations.
The quality of the breakfast was average at best.
The hotel is located a short walk from Porta Romana where we found a few good restaurants, cafes, and a nice gelateria. It was easy to figure out the bus routes into the centre of town. (Note to parents: fit adults may be able to walk all the way to the river and into the centre, but it's too far for young kids to walk.)
Overall, our stay was pleasant. After a day among the crowds it was nice to retire to a quiet neighbourhood.
David
David, 5-night trip
Verified
10/10 Exceptional
25 Apr 2026
Delightful villa in a safe residential-like setting within walking distance to the Florence city gate. Clean, comfy, quiet, very helpful staff. Would definitely stay here again.