Near Michigan Avenue, Best Western River North Hotel offers a warm welcome with a rooftop terrace and on-site restaurant. Unwind with a workout at the gym or take a refreshing dip in the indoor pool. With perks like an electric car charging station and 24-hour business center, you'll feel right at home.
Chicago O'Hare International Airport (ORD) - 35 min drive
Chicago, IL (PWK-Chicago Executive) - 43 min drive
Millennium Station - 18 min walk
Chicago Union Station - 26 min walk
Chicago Van Buren Street Station - 28 min walk
Grand Station (Red Line) - 5 min walk
Merchandise Mart Station - 7 min walk
Chicago Station (Brown Line) - 9 min walk
Restaurants
Portillo's - 2 min walk
McDonald's - 2 min walk
Beatrix - 3 min walk
Sushi-San - 3 min walk
Zarella Pizzeria & Taverna - 3 min walk
About this property
Best Western River North Hotel
Best Western River North Hotel features a rooftop terrace and puts you within a five-minute walk of State Street. Guests can take a dip in the indoor pool or grab a bite to eat at Pizzeria Ora, which serves breakfast, lunch and dinner. Other features include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff and overall value. Public transportation is only a short walk: Grand Station (Red Line) is 5 minutes and Merchandise Mart Station is 7 minutes.
At a glance
DONE
Hotel size
150 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site self-parking (USD 52 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited (max. 1 space per unit)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Segway hire/tours nearby
Services
24-hour front desk
Multilingual staff
Facilities
Rooftop terrace
Fitness centre
An indoor pool
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 89
Wheelchair-accessible parking
2 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Streaming services
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow-top mattress
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free local calls
Desk chair
More
Housekeeping (on request)
In-room safe
Special features
Dining
Pizzeria Ora – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 50 per person
Parking
Self-parking costs USD 52 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago
Frequently asked questions
Is there a pool at Best Western River North Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Best Western River North Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western River North Hotel?
Yes. Self-parking costs USD 52 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Best Western River North Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Best Western River North Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (6-min walk) is nearby.
What is there to do at Best Western River North Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Best Western River North Hotel?
Yes, there's an on-site restaurant, Pizzeria Ora.
What's the area around Best Western River North Hotel like?
Best Western River North Hotel is a short 5-minute walk from Grand Station (Red Line) and 8 minutes' walk from Michigan Avenue. Travellers say that the area is walkable and good for shopping.
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Best Western River North Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Elevator
Parking
Restaurant
Bed
Lobby
View
Building
Reviews
10/10 Exceptional
19 Sept 2025
Staff was friendly and helpful.
Mark
Mark, 1-night trip
6/10 Good
19 Sept 2025
Location is convinient
Our room was noisy. With the windows closed and the air conditioning running loudly, the noise of traffic and car horns vibrated in the room. I think we managed to sleep for two hours.
Dora
Dora, 1-night trip
10/10 Exceptional
13 Sept 2025
My sons birthday
The Hotels location was perfect, also my son and we feel very safe, front desk services professional and friendly; for sure we will choose this hotel again. Thank you.
JOSE
JOSE, 1-night trip
8/10 Very good
15 June 2025
Located close to many destination places
Jennifer
Jennifer, 3-night trip
10/10 Exceptional
23 June 2025
Reasonably priced, cleanliness of room, restaurant and bar within, and staff was friendly. Would highly recommend this Hotel!
Richard
Richard, 2-night trip
8/10 Very good
20 Aug 2025
It was good. Walking distances around everywhere
Mark
Mark, 2-night trip
6/10 Good
9 May 2025
Great area to stay, super friendly staff
Kim Allen
Kim Allen, 2-night trip
10/10 Exceptional
19 June 2025
It was great experience there.
Manoj
Manoj, 3-night trip
10/10 Exceptional
21 June 2025
Great room, bar, and restaurant!! And 4 blocks from the ‘L’ train, with easy access to Wrigleyville!!
Cindy
Cindy, 3-night trip
10/10 Exceptional
16 July 2025
It is always good . We stay there a lot. The bldg itself is outdated and could use a little updating but the location is amazing.
Verified traveller
3-night trip
8/10 Very good
17 May 2025
Decent place for short trip
Chung Chi
Chung Chi, 2-night trip
8/10 Very good
21 June 2025
The rooms are clean and comfortable. The front desk staff are friendly and very helpful. The location of the hotel is walking distance to restaurants, the Big Bus and the Chicago River.
Diane
Diane, 3-night trip
8/10 Very good
29 May 2025
Nice place
marilandy
marilandy, 2-night trip
8/10 Very good
30 May 2025
Perfect area Plenty of restaurants. Room was nice
Joseph
Joseph, 3-night trip
10/10 Exceptional
8 June 2025
The staff are very nice and professional
Jaime
Jaime, 2-night trip
8/10 Very good
23 June 2025
It would be nice to offer breakfast like many other Best western properties do
Jennifer
Jennifer, 5-night trip
8/10 Very good
5 June 2025
I enjoyed my stay at River North. The room was clean and the staff was professional and very knowledgeable.
Lawrence
Lawrence, 3-night trip
10/10 Exceptional
4 July 2025
Great location
Place was clean, couldn't ask for a better location, staff is great. We forgot an item and they were kind enough to ship it out to us. Couldn't ask for better service
Ronald
Ronald, 2-night trip
8/10 Very good
26 May 2025
Very convenient and had a lot of things in walking distance.
Kendra
Kendra, 2-night trip
10/10 Exceptional
31 May 2025
The poolroom patio had a BEAUTIFUL view!!
Maleah
Maleah, 2-night trip
6/10 Good
21 Aug 2025
for the budget conscious it's fine.
This is a nice if somewhat outmoded hotel. The elevators are tiny, slow and cramped. One of them that you need to get to the rooftop fitness center didn't work, which meant you needed to climb seven floors to get to the pool.
At $50 per night parking is a bit dear.
The pizzeria in the hotel is only okay. I doubt a true Chicagoan would say it's good deep dish. The shrimp fettucine was good.
Peter
Peter, 1-night trip
8/10 Very good
12 Aug 2025
Everything was good,no problems.
There was no refrigerator.
Verified traveller
4-night trip
8/10 Very good
19 June 2025
The hotel is very conveniently located. But the noise of the air conditioning and outside (the road) are not good.
Keiko
Keiko, 4-night trip
10/10 Exceptional
30 Apr 2025
Great room and service
Jimmy
Jimmy, 1-night trip
10/10 Exceptional
16 June 2025
Customer service was excellent, Wallace is awesome! So friendly and helpful. We will stay here again!