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Suburban Buffalo hotel with 24-hour fitness
Quick and easy check in. Unfortunately no elevator but not too many stairs. Very comfy…
Aug. 21, 2019
Free transfer to the airport for a early flight was great. Staff were friendly and…
Nov. 17, 2018
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals exempt from feesThe property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Nice hotel close to airport,quiet room, clean and very comfortable bed, good meal in dining room at reasonable rate
1 night trip, Jul. 13, 2018
Verified Expedia guest review
Very clean room but it was too cold in the room. Temperature was set at 82 but actual room was 69 degrees.
Jacques, 1 night trip, Mar. 19, 2021
Verified Hotels.com guest review
Check in was nice the man was very accommodating. Due to my significant others veteran related disability he gladly changed our room so he didn’t have to climb steps. Room was clean, quiet and comfortable. Check out was easy and friendly. This is where the however comes...I realized on unpacking that my 2 rings were missing. I remember them last on the sink in bathroom. I was going to put them on after lotion before we left. I always do a final sweep to catch things we may have missed but this time I was rushed and didn’t do it. Yes, it’s my fault that I left them there. But, I called when I got home 2 1/2-3 hour trip and I was told he would write the information down but to call back at 9 am the next morning when other people would be there to ask. I did just that, and got transferred to a manager where I got voicemail. I left a detailed message with contact number and haven’t heard one word back. While the rings weren’t worth a great deal of money one was sentimental to me, it was from one of my daughters for my birthday. I am very disappointed at the total disregard for a customers needs.
marina, 1 night trip, Mar. 13, 2021
Verified Hotels.com guest review
Basic hotel, not great, but not awful. Shower was super small, so of you have curves be prepared. What bothered me most was when we packed the car over an hour before checkout, only to come back and find housekeeping had already taken the rest of our stuff out of the room like we weren't coming back for it! Leave my stuff alone, and let me check out first...after that is when you should go in for clean up.
Beth, 2 night trip, Mar. 12, 2021
Verified Hotels.com guest review
The stay was good. Clean and updates are for the most part current. The attached restaurant / bar is not open currently, no room service or nightcap. There is a hundred dollar security deposit that is not mentioned at booking however most should already expect this from a nicer hotel like this property.
Scott, 1 night trip, Feb. 14, 2021
Verified Hotels.com guest review
Hotel was just ok for price paid. Didn't expect much. Needed a place for the night on short notice. It looks like they are in the middle of remodeling the hotel.
Nakia, 1 night trip, Feb. 13, 2021
Verified Hotels.com guest review
Staff wasn’t very pleasant. Looked like the woman behind the desk was sleeping when we arrived at 9pm. The whole place was cold and I had my room set at 81 degrees and it was freezing the whole two day stay.
3 night family trip, Dec. 24, 2020
Verified Hotels.com guest review
The property is clean, I do appreciate the upgrades in the bedding. But the furniture and fixtures in the room, need to be brought up to date. Otherwise great value and location for the price
Randall, 1 night business trip, Dec. 4, 2020
Verified Hotels.com guest review
Is the heat working??? It didn’t get above 65 degrees in my room
M, 1 night business trip, Nov. 20, 2020
Verified Orbitz guest review
Given the COVID circumstances, the facility was fine. The staff and housekeeping were attentive.
6 night family trip, Oct. 31, 2020
Verified Hotels.com guest review