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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Santa Catalina Hotel

4-star4 stars
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001, Colombia

4-star hotel with restaurant, connected to the convention center, near Clock Tower
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

  • Staff was awesome! However, there was no hot water in the shower, no matter how long we…Mar. 19, 2020
  • Well located, very confortable and clean room, a little pricey on food and drinks, but…Mar. 17, 2020

Santa Catalina Hotel

from A$222
  • Superior Room, 2 Queen Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Santa Catalina Hotel

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 3 min walk
  • Cartagena de Indias Convention Center - 7 min walk
  • Bocagrande Beach - 16 min walk
  • San Felipe de Barajas Castle - 19 min walk
  • Marbella Beach - 39 min walk
  • Casa del Marques de Premio Real - 1 min walk
  • Puerta del Reloj - 1 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Pool sunloungers
  • Pool umbrellas
  • Spa services on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Lift
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Santa Catalina Hotel’s small print

Also known as

  • Santa Catalina Hotel Cartagena
  • Santa Catalina Cartagena
  • ta Catalina Hotel Cartagena
  • Santa Catalina Hotel Hotel
  • Santa Catalina Hotel Cartagena
  • Santa Catalina Hotel Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of COP 50000 for adults and COP 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Santa Catalina Hotel

  • Does Santa Catalina Hotel offer free cancellation for a full refund?
    Yes, Santa Catalina Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Santa Catalina Hotel currently open?
    This property is closed from March 19 2020 to August 1 2020 (dates subject to change).
  • Is parking offered at Santa Catalina Hotel?
    Sorry, there's no parking at Santa Catalina Hotel.
  • Are pets allowed at Santa Catalina Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Santa Catalina Hotel?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Santa Catalina Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Santa Catalina Hotel?
    Yes, an airport shuttle is available. The charge is COP 45000 per vehicle one-way.

Recent reviews

Exceptional 9.4 From 178 reviews

Good 6.0
Very nice but extremely noisy
I was staying in a Suite - the room was very nice, spacious, clean, etc. The hotel is ideally located in the walled city (even though most cabs have no idea where it is!) - walking distance from everything. The main issue was that the room had a balcony on a very busy Plaza and the windows are so thin you hear EVERYTHING (especially the loud music) going on in the Plaza - until 4:00am! I barely slept. The AC also turns off by itself so you have to turn it on manually regularly.
us3 night trip with friends
Exceptional 10.0
Stop looking here you found it
Amazing hotel and staff right in the middle of where all the action is. Next to an incredible plaza and beautiful access to many amenities that are popular with tourists. The breakfast bar absolutely amazing and their Peruvian restaurant is excellent. Rooftop bar and pool/jacuzzi is really awesome with great views of the city. Absolutely loved the hotel. Definitely recommend.
us3 night trip with friends
Exceptional 10.0
Very Good Service , Specialist by Sixto
Roberto, us3 night business trip
Exceptional 10.0
Two night romantic trip
Great location, excellent service, food, drinks, and atmosphere.
Kyle, us1 night trip
Exceptional 10.0
Wonderful, comfortable hotel with great location
This was a lovely find with a great location within the walled city and just a short walk to Getsemani. The room was spotless, bed was comfortable and hot water was readily available. Our room was adjacent to a rooftop bar which was a little louder than ideal, but I anticipated street noise due to the location. There was actually very little street noise, just some music and bass noise that was not loud enough to interfere with our sleep. The hotel rooftop pool and bar is lovely. I would absolutely stay again.
us3 night trip
Exceptional 10.0
unforgettable weekend
Awesome staying at Santa Catalina. Super nice and friendly staff. Spacious and well decorated room, super clean and comfortable. Sound proof window which is very important because streets in cartagena are very noisy 24x7. 5 stars restaurant on site. Small pool but very nice ambiance.
Samuel, us4 night trip
Very good 8.0
Great hotel with excellent restaurant and bar.
Great location and service. Restaurant and bar are among the best dining options in Cartagena.
Conrad, us1 night trip
Exceptional 10.0
Great, clean, modern hotel in the walled city!
We had a great stay at Santa Catalina! The hotel is VERY clean and modern and has everything you need. It’s in a great location in the walled city and is walking distance to everything. The staff truly goes above and beyond and everyone was so nice and helpful! The rooftop pool is beautiful and is rarely crowded. We really enjoyed our stay here!
Brittany, us7 night trip
Exceptional 10.0
A reasonably new modernisation of a character hotel is well serviced staff totally helpful and knowledgeable of the area etc. Room was large well equipped great shower etc. No bath robe provided however..Breakfat full price, not fresh and choice of cooked foods as poor. But breakfast out was good! Location was amazing reasonably priced
Thomas, gb4 night trip
Exceptional 10.0
Very nice boutique hotel
This hotel was excellent!! the rooms were very clean and nice size, we had a balcony with street view which was nice. We were welcomed by Alexandra, She was very friendly and professional, Also Fabian was extraordinary, always greeted us and offered help. We had an issue at the restaurant but Elcapo took care of us, He was very attentive and nice. The only problem we had was that, as a silver member we were offered a free ride to the airport but the hotel didn't honored it, even though we showed the guy that was at the front desk the email to proof it... other than that excellent hotel!! The girls at the restaurant were very nice, can't say the same about the two gentleman working there....
Carlos, us3 night family trip

Santa Catalina Hotel

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