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The Sanctuary Hotel and Spa

4.0 star property
4-star hotel in Port Moresby with spa and outdoor pool

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The Sanctuary Hotel and Spa

Photo gallery for The Sanctuary Hotel and Spa

Garden
Aerial view
Deluxe Twin Room
Breakfast, lunch and dinner served
Reception

Overview of The Sanctuary Hotel and Spa

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Section 276, Lot 60, Pitpit St., North Waigani, Port Moresby, National Capital Region
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free airport shuttle
  • Fitness centre
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • 2 meeting rooms
Feel at home
  • Children stay free
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Deluxe King Room

Deluxe King Room | Garden view

Deluxe King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About this area

Getting around

  • Port Moresby (POM-Jackson Intl.) - 6 min drive
  • Free airport shuttle

Restaurants

  • Daikoku - 6 min drive
  • Fusion Bistro - 6 min drive
  • The Italian - 3 min walk
  • Spices - 2 min walk
  • Savannah Kitchen - 13 min walk
Map

About this property

The Sanctuary Hotel and Spa

Located only 3 mi (4.8 km) from the airport, The Sanctuary Hotel and Spa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or body scrubs. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a fitness centre.

Languages

English

At a glance

Hotel size

  • 56 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi (2-device limit) and wired Internet access in public areas
  • Free WiFi (2-device limit) and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (2-device limit) and free wired Internet

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Lingzhi Serenity Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 per cent
  • Spa access is available for an extra charge of PGK 150 per day
  • Laundry facilities are available for an extra charge of PGK 30 per day

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Sanctuary Hotel Port Moresby
Sanctuary Port Moresby
The Sanctuary Hotel Spa
The Sanctuary Hotel Spa
The Sanctuary Spa Port Moresby
The Sanctuary Hotel and Spa Hotel
The Sanctuary Hotel and Spa Port Moresby
The Sanctuary Hotel and Spa Hotel Port Moresby

Frequently asked questions

Does The Sanctuary Hotel and Spa offer free cancellation for a full refund?
Yes, The Sanctuary Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sanctuary Hotel and Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Sanctuary Hotel and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at The Sanctuary Hotel and Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by The Sanctuary Hotel and Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Sanctuary Hotel and Spa?
You can check in from 2:00 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Sanctuary Hotel and Spa and nearby?
The Sanctuary Hotel and Spa has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near The Sanctuary Hotel and Spa?
Yes, there's an on-site restaurant.
Does The Sanctuary Hotel and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Sanctuary Hotel and Spa like?
The Sanctuary Hotel and Spa is a short 6-minute drive from Port Moresby (POM-Jackson Intl.) and 13 minutes' walk from Hubert Murray Stadium.

Reviews

7.8

Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

Stay was quite satisfactory.
Boio, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Paid online, also was asked to pay at check-in. refund is a bit slow coming. staff are lovely. room is an odd shape and size.
Brenton, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were out of this world, humble,welcoming and always ready to help. Rooms were clean and big but little things like tissue, room menu were not available. Food serve was good and made mostly from excellent local products, however chefs and taste of food was not up to standard. It seemed the cooks took a good food and turned it into rubbish. So called local menu was prepared more in asian and western way. Taro which we Pacific Islanders love was not available. I will stay there again but eat outside.
James, 3-night family trip
Verified Expedia guest review

4/10 Fair

Andrew L
The hotel was advertised as a 4 stars hotel, it's not! The rooms and the general condition of the hotel is substandard.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Orbitz guest review

6/10 Good

Poor check in, they didnt seem to have my booking, had to wait whilst they ran around trying to confirm my pre payment. Staff were ok not outstanding, poor guy on porter duty, took me in the wrong direction for my room, then we had to track back. Room was 2 double beds with a bathroom in between, phone next to other bed kept making beeping noise all night to the point i disconnected it, as it kept me awake.
Smurf924, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great surroundings within the hotel. Friendly staff and great yummy local cuisines
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We really liked our stay here. It was clean and comfortable. It has all that we needed: breakfast included, food available in the restaurant, and free transfers between the airport and hotel, and hotel and Vision City Mall. It also has a saltwater swimming pool and an aviary with native birds. The staff were all helpful and accommodating. We will definitely stay here again if we have the opportunity to do so!
Poody9, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good people will return good restaurant and professional massage
1-night trip
Verified Expedia guest review

8/10 Very good

A Feel For the Tropics
They allowed us to change a non-refundable reservation when our flights were changed...at no extra charge. Their shuttle service was excellent, pick-up and drop-off at airport and a free ride and back to the mall. The large walk-in aviary was great, though maybe a bit too crowded with the baby cassowary dominating the other critters. They have two cuscus, two baby tree kangaroos, two wallabies, and many birds of various types. It was nice to wake up to the sounds of exotic jungle birds. The negative about the place was that they came by our windows with a very loud fumigator, blowing insecticide over the bushes. Apparently they do this often. And our toilet seat wouldn't stay up on its own.
Russell, 1-night romance trip
Verified Hotels.com guest review