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Highlander Hotel & Apartments

3.5 star property
3.5-star hotel with spa, near Mount Hagen Market

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Highlander Hotel & Apartments

Photo gallery for Highlander Hotel & Apartments

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View from room
Basic Room, 1 Bedroom | Garden view
Basic Room, 1 Bedroom
Breakfast, lunch, dinner served; international cuisine

Overview of Highlander Hotel & Apartments

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Hagen Drive, Wahgi Parade, Mount Hagen
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Steam room
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
Feel at home
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Basic Room, 1 Bedroom

Basic Room, 1 Bedroom

Basic Room, 1 Bedroom

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room

Premier Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

  • Mountain view
  • Sleeps 6
  • 2 Double Beds

About this area

Getting around

  • Mount Hagen (HGU) - 22 min drive
  • Free airport shuttle

Restaurants

  • Hotel Poroman, Mt. Hagen, Papua New Guinea - 10 min walk
Map

About this property

Highlander Hotel & Apartments

Highlander Hotel & Apartments offers a free airport shuttle (available 24 hours). After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other features include a fitness centre, a steam room and a snack bar/deli.

All-inclusive

All-inclusive room rates at Highlander Hotel & Apartments are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Visual alarms in hallways
  • Sign language-capable staff
  • Hand-held shower heads
  • Closed-captioned TV
  • Raised toilet seat
  • Height-adjustable showerheads
  • Grab bar in shower
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has couples treatment room(s).

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PGK 65 for adults and PGK 65 for children
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for PGK 130.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 4 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

HIGHLANDER HOTEL APARTMENT Mount Hagen
HIGHLANDER HOTEL APARTMENT
HIGHLANDER APARTMENT Mount Hagen
Highlander Hotel Apartments Mount Hagen
Highlander Hotel Apartments
Highlander Mount Hagen
Highlander & Apartments
Highlander Hotel & Apartments Hotel
Highlander Hotel & Apartments Mount Hagen
Highlander Hotel & Apartments Hotel Mount Hagen

Frequently asked questions

Does Highlander Hotel & Apartments offer free cancellation for a full refund?
Yes, Highlander Hotel & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Highlander Hotel & Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Highlander Hotel & Apartments?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Highlander Hotel & Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Highlander Hotel & Apartments?
Yes, there's free self parking.
Is an airport shuttle service offered by Highlander Hotel & Apartments?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Highlander Hotel & Apartments?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM.
What is there to do at Highlander Hotel & Apartments and nearby?
Highlander Hotel & Apartments has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Highlander Hotel & Apartments?
Yes, Palmuri Restaurant offers international cuisine.
What's the area around Highlander Hotel & Apartments like?
Highlander Hotel & Apartments is a short 18-minute walk from Mount Hagen General Hospital and 17 minutes' walk from Mount Hagen Market.

Reviews

7.4

Good

6.8/10

Cleanliness

6.8/10

Staff & service

10.0/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It quiet and safe.
Priestly, 1-night trip
Verified Expedia guest review

6/10 Good

The stay was ok. I requested the front desk to open the safe deposit in my room for my use but they never did. I was obliged to keep my bank cards, passport, etc. on me when going out☹
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Central location , safe and secure. Friendly staff. And good food. Easy to get around to the shops.
onella, 3-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Wotif guest review

8/10 Very good

We stayed in recently refurbished room. Very comfortable. Staff very friendly and eager to please. Water and electricity supply interruptions during our stay but we can’t blame the hotel for that. Would definitely stay there again on our next visit.
2-night trip
Verified Wotif guest review

8/10 Very good

Great stay. Friendly staff. Will stay there again on our next visit
1-night trip
Verified Expedia guest review

8/10 Very good

Best accommodation in Mt Hagen
Pleasant hotel, nice staff, expensive dinning for its quality
Sam, 3-night trip
Verified Expedia guest review

4/10 Fair

Hagen
Verified Hotels.com guest review