Great location for exploring the lakes. Very comfortable, and a lovely garden to enjoy a drink in the sunshine. Dog friendly, but guest information on this is confusing - for example, in one place it says dogs are allowed in the conservatory and in another it says not. Some of the staff weren't quite up to scracth - dismissive and seemed to give an air of not caring - but all others were great. Disappointing meal on second evening: waited nearly 50 minutes for starter to arrive, and when asked if it was normal for this dish we were told 'well it's busy' - but then when it was pointed out that other diners, who had arrived and ordered after, had received their meals with no delay, the waiter shrugged his shoulders and walked off. Disappointing to have experienced this in the first instance.