San Antonio International Airport (SAT) - 10 min drive
San Antonio Station - 12 min walk
Restaurants
Yard House - 10 min walk
Denny's - 5 min walk
Fogo de Chao - 11 min walk
LandShark Bar & Grill - 11 min walk
Crockett Tavern - 4 min walk
About this property
Tru By Hilton San Antonio Downtown Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk offers a great location, putting you within a short 10-minute walk of Shops at Rivercenter and Alamo. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the outdoor pool. Also, River Walk and Henry B. González Convention Center are within a 15-minute walk. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
Hotel size
95 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
On-site valet parking (USD 35 per night; includes in/out privileges)
Wheelchair-accessible van parking on site
Free off-site parking within 0.25 mi
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 50.00 per accommodation, per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation (may vary based on length of stay)
Parking
Valet parking costs USD 35 per night with in/out privileges
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the fitness facility without adult supervision
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio
Frequently asked questions
Does Tru By Hilton San Antonio Downtown Riverwalk offer free cancellation for a full refund?
Yes, Tru By Hilton San Antonio Downtown Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru By Hilton San Antonio Downtown Riverwalk?
Yes, there's an outdoor pool.
Are pets allowed at Tru By Hilton San Antonio Downtown Riverwalk?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru By Hilton San Antonio Downtown Riverwalk?
Yes. Valet parking costs USD 35 per night.
What are the check-in and check-out times at Tru By Hilton San Antonio Downtown Riverwalk?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Tru By Hilton San Antonio Downtown Riverwalk and nearby?
Tru By Hilton San Antonio Downtown Riverwalk has an outdoor pool and a 24-hour fitness centre, as well as an arcade.
What's the area around Tru By Hilton San Antonio Downtown Riverwalk like?
Tru By Hilton San Antonio Downtown Riverwalk is in Downtown San Antonio, a short 6-minute walk from Alamo and 9 minutes' walk from River Walk. Travellers give top marks for the hotel's prime location.
Tru By Hilton San Antonio Downtown Riverwalk Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Comfort at its best!
We really enjoyed our stay. The beds were conformable, the rooms were clean, and the staff was nice. Everyone complains about parking but we just self parked across the street under the bridge. Easy and affordable. We will definitely be back again!
Erica
Erica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Christal
Christal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Cindy
Cindy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Dec 2024
Dirty room
The stay was horrible. It was a romantic get away for my spouse and I. The room had hair all over the floor. The ceiling had a crap patch job above the bed. The bed had hair on the bedding. The valet said $35 and I was charged 45 plus tax. We asked for a different room and we were denied. I won't stay here again. Or refer this hotel for anyone and that includes Uber riders when I take them downtown from airport.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
monty
monty, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Be prepared
The hotel is modern, great amenities and ok breakfast. The room is clean and spacious. It’s close to river walk and other attractions. Great overall BUT.. be prepared to pay $40 extra for valet parking… yes, there is a parking lot under the overpass but it looks really shady… that’s the only reason why I don’t give this hotel 5 stars.
Julian
Julian, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 Dec 2024
Shelley
Shelley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Juan
Juan, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Convenient location
The only complaint and its not really a complaint is that there isnt a handle on the inside of the shower door but you can esily reach the top of the door to close it
Jessica L
Jessica L, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Connie
Connie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Juan
Juan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Valeria
Valeria, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Yendys
Yendys, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Edgar
Edgar, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Nice Hotel.
Overall nice and clean. Only issue was no parking.
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Hotel in great conditions, clean. Breakfast in the morning was caos not sure if its like that every day or we just picked a busy weekend.
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
jasmin
jasmin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Overnight
Parking has to be valet only or you can park across the street just make sure to pay for the whole day because they have a tow truck waiting to take cars away.
Robert
Robert, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Read the entire ad. Early parts of Ad states “parking available”, was not happy when I arrived and they charged me $105 ($35/night) for mandatory valet parking. Shame on me for not scrolling down all the way before selecting my room (why would I) Other than that, was a nice place to stay, convenient to downtown.
Jason
Jason, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Cara
Cara, 2-night trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
We loved the location. Walking distance to everything! The front desk, Charles, was so friendly and made me feel right at home. Only con would be how thin the floors/walls are and the parking situation.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
No parking
No parking as advertised, so we had to pay for valet parking, almost $40.
Mold growing in the shower.