Novotel Kochi Infopark is a great choice for a stay in Kanayannur. You can visit the spa to indulge in facials or manicures and pedicures, and international cuisine is served at The Square, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.
Languages
English, Hindi
At a glance
Hotel size
128 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6 PM
Express check-in/out available
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 20 kilometres*
Other information
Smoke-free property
Property amenities
Food and drink
2 bars/lounges
Restaurant
Poolside bar
Barbecue grills
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Babysitting (surcharge)
What to do
Bike rentals nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (2486 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 92
Wheelchair-accessible path to lift
Accessible shuttle
Accessible airport shuttle
Wheelchairs available on site
Room amenities
Be entertained
49-inch LED TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, TATTVA SPA. Services include facials and manicures and pedicures. The spa is open daily.
Dining
The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
The Bar – On-site bar. Open daily.
Sun Deck – This bar is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of INR 1440 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for INR 1770.0 per night
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 8 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Kochi Infopark Hotel Cochin
Novotel Kochi Infopark Hotel
Novotel Kochi Infopark Hotel
Novotel Infopark Hotel
Novotel Infopark
Hotel Novotel Kochi Infopark Kochi
Kochi Novotel Kochi Infopark Hotel
Hotel Novotel Kochi Infopark
Novotel Kochi Infopark Kochi
Novotel Kochi Infopark Hotel
Novotel Kochi Infopark Kanayannur
Novotel Kochi Infopark Hotel Kanayannur
Frequently asked questions
Does Novotel Kochi Infopark offer free cancellation for a full refund?
Yes, Novotel Kochi Infopark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Kochi Infopark?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 8 PM.
Are pets allowed at Novotel Kochi Infopark?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Kochi Infopark?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Novotel Kochi Infopark?
Yes, an airport shuttle is available. The charge is INR 1440 per vehicle one-way.
What are the check-in and check-out times at Novotel Kochi Infopark?
Check-in start time: 2 PM; check-in end time: 6 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Novotel Kochi Infopark and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Kochi Infopark also has 2 bars, a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Novotel Kochi Infopark?
Yes, The Square offers international cuisine and poolside dining.
Novotel Kochi Infopark Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
12 Oct 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
Karan
Karan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
It was a good stay. The property was clean and staff helpful. Parking was rather difficult. While it is advertised as a 5 star hotel, it is more like a 4 star business hotel.
Andrew
Andrew, 1-night family trip
Verified Expedia guest review
2/10 Poor
21 July 2024
Horrible experience. It's a 2 star hotel
Pallavi
Pallavi, 1-night family trip
Verified Expedia guest review
2/10 Poor
21 July 2024
Worst hotel ever! It's not a five star. Lobby looks nice but rooms are dirty, damp and smelly. It does not look like the pictures. And the staff is unhelpful and incompetent. I regret staying here and would not recommend it.
Pallavi
Pallavi, 5-night family trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Nice place. Beware of the billing errors. Will take forever to fix, I gave up and said no worries!
Abraham
Abraham, 1-night trip
Verified Expedia guest review
6/10 Good
1 July 2024
Average
wasil
wasil, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Room condition
Sulabh
Sulabh, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Deiveegam
Deiveegam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 May 2024
RAKSHNA
RAKSHNA, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
15 May 2024
Very nice hotel, nice and clean, Amazing food and very good service,
Praphatsorn
Praphatsorn, 1-night trip
Verified Expedia guest review
2/10 Poor
6 Apr 2024
Christophe
Christophe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2024
Property is Good in bathroom water floating all time that hotel people has to short out.
RAMESH
RAMESH, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Jan 2024
Reeti
Reeti, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
9 Oct 2023
very disappointed with the front desk staff attended(As***ni)
Vinod
Vinod, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2023
Rubin
Rubin, 2-night trip
Verified Expedia guest review
6/10 Good
19 July 2023
Blesson
Verified Orbitz guest review
10/10 Exceptional
4 May 2023
Viveak
Viveak, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Apr 2023
Joby
Joby, 1-night trip
Verified Expedia guest review
4/10 Fair
21 Apr 2023
It was a disappointing stay from check-in experience, to room allocation, to in-room dining and the staff interaction - overall was quite disappointing . I guess there is a reason why the price is chepare than a Four points sheraton
Kartik
Kartik, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
3 Mar 2023
Recommended place in Infopark
Excellent room conditions. Very friendly staff. They helped arranged backwater tour and accommodated all of our requests regarding rooms and services.
Saurabh
Saurabh, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2022
Novotel Kochi
Excellent place with excellent resources and service. Courteous staff, great pool and very good food.
SAJI
SAJI, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2022
I had to repeatedly ask for towels. The bathroom was out of shower gel. TV did not work, after multiple reminders, some one came and fixed it. Overall okay service.
Srinivas
Srinivas, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2022
Great experience. Courteous staff. Awesome breakfast