7610 South New Braunfels Avenue, San Antonio, TX, 78235
What's nearby
San Antonio Missions National Historical Park - 5 min drive - 3.9 km
Alamodome - 7 min drive - 9.5 km
River Walk - 8 min drive - 10.8 km
Henry B. González Convention Center - 8 min drive - 11.2 km
Alamo - 9 min drive - 11.3 km
Getting around
San Antonio International Airport (SAT) - 17 min drive
San Antonio Station - 11 min drive
Restaurants
Chick-fil-A - 2 min drive
Raising Cane's Chicken Fingers - 14 min walk
Starbucks - 2 min drive
Whataburger - 2 min drive
Cheddar's Scratch Kitchen - 8 min walk
About this property
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa puts you within a 10-minute drive of Alamodome and River Walk. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. There's an outdoor pool and a bar/lounge, and in-room conveniences include sofa beds and fridges. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
156 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Local/corner shop
Working away
Business centre
Meeting rooms
Conference space (19999 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Wedding services
Pool loungers
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
DVD player
50-inch flat-screen TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
PureSolSpa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites San Antonio Brooks City Base Hotel Spa
Embassy Suites Hilton San Antonio Brooks Hotel
Embassy Suites Hilton Brooks Hotel
Embassy Suites Hilton San Antonio Brooks
Embassy Suites Hilton Brooks
Embassy Suites by Hilton San Antonio Brooks Hotel Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Hotel
Frequently asked questions
Does Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton San Antonio Brooks Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa and nearby?
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, Ninteen17 offers American cuisine.
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Nov 2024
Soccer game
Julio C
Julio C, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Oct 2024
Receptionists made the vibes so off!
The hotel was simple and modern and clean. The receptionists were cold and unwelcoming, when I asked whether our room was by an elevator the receptionist made a face like I bothered her for asking that simple question. I made my reservations on the hotels.com app it and said it was for a king sized bed suite however when we finally arrived to the room which was at the very end of the hotel level floor, it was a room with two full sized beds. I called to the front receptionist to confirm if maybe they gave us the wrong room but she said it was reserved as two bedroom suite, but yet on my receipt it stated for a kind size bedroom. Again the receptionist lady gave me rude attitude and told me that it wasn’t her problem and for me to call the 3 party app that I used to make the reservation with. It was on a Saturday afternoon after 6pm, so how am I supposed to call an app customer service line to speak with someone just to verify if I was in the wrong in the situation or did they get it wrong. It left my trip in a bitter and uncomfortable situation where I had to just deal with it cause we had an event to attend that evening. Overall i won’t be booking at this hotel again. Horribly rude hospitality vibes is not okay.
Gloria
Gloria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Juan
Juan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2024
Mustafa
Mustafa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
Ernesto
Ernesto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Friendly staff
Very with cleanliness customer service very friendly staff make you feel welcome.
Carmen
Carmen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Lizbeth
Lizbeth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
To the Embassy Suites Management.
I would like to express my sincere gratitude for the Embassy's exceptional hospitality and service during my stay. The comfortable accommodations, and impeccable housekeeping exceeded my expectations. The entire Embassy staff were all very professional and polite. I was particularly impressed by Vanessa and Ruben. The dedication and commitment to professionalism they both demonstrated is commendable and should not go unrecognized. Their attention to detail and commitment to customer satisfaction was outstanding. Thank you everyone for a delightful stay.
Scott Navistar-Inc
Scott
Scott, 20-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Audrey
Audrey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2024
It was a great stay and great service.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2024
Lawrence
Lawrence, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Teanna
Teanna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2024
Kyioka
Kyioka, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Very nice and clean
Roland
Roland, 1-night business trip
Verified Expedia guest review
8/10 Very good
25 Aug 2024
Property is nice. Nice area many good restaurants around there. The AC was a problem. Thermostat was not working. Extremely cold and I tried to reset the temperature but unable too. Some handyman came by and he was also not able too. He left and did not fix anything. I had to turn off the AC for the rest of the night..
Jose
Jose, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Great hotel, would recommend to anyone.
Also, Graciela is a great supervisor, so helpful and extremely attentive!!!
Matthew, Luz and Ellie made the experience a lot greater too, thanks yall!!
Kevin
Kevin, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
It was really nice and very enjoyable ! Definitely coming back !
Genesis
Genesis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Quiet and clean
Nilesh
Nilesh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Excellent place to stay. We will be back!!
Victor
Victor, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Awesome service
ramiro
ramiro, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2024
Very nice property and very friendly staff and room was beautiful
wyquibbya
wyquibbya, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Just amazing
This hotel was amazing from staff at front desk starting by gabby at check in she was amazing very friendly explained everything the hotel offer like complementary breakfast/complementary drinks from 5:30-6pm and the bartenders Savannah/issah and Graciela they were all so amazing and patient with everyone even when the had a full bar full of people they definitely treat us good and they were very courteous I will definitely stay at this hotel again I’ll make it my to go hotel each time I’m in San Antonio! Guys the rooms are so amazing very spacious and big if traveling with your family, rooms were very clean. We had no issue with our 2 day stay I highly recommend it you won’t regret it.
cindy
cindy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
It was all great. The pool was a bit small though.