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Hotel Palace Puebla

3.0 star property
Savor a cocktail at the bar while browsing local artwork on display nearby. Let us help you make memories with our attentive staff.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Palace Puebla

Hallway
Front of property
Standard Room, 2 Double Beds
Interior entrance
Standard Room, 2 Double Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Free self-parking
  • Hairdryer
The price is AU$53
includes taxes & fees
16 Jan - 17 Jan

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Flat-screen TV
Fan
Private bathroom
Hairdryer
Satellite channels
Laptop workspace
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Flat-screen TV
Fan
Private bathroom
Hairdryer
Satellite channels
Laptop workspace
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AU$52
includes taxes & fees
20 Jan - 21 Jan
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About the area

Map
2 ORIENTE NUMERO 13, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk
  • Puebla Cathedral - 7 min walk
  • Puebla Convention Center - 8 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería la Oriental - ‬2 min walk

About this property

Hotel Palace Puebla

At Hotel Palace Puebla, you'll be within a 10-minute drive of Zócalo de Puebla and Cuauhtemoc Stadium. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Angelopolis Commercial Center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Art gallery on-site
  • Shopping centre on-site
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 66
  • Front entrance ramp
  • Accessible bath
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults and MXN 100 to 250 for children

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Palace Puebla
Palace Puebla
Hotel Palace
Hotel Palace Puebla Hotel
Hotel Palace Puebla Puebla
Hotel Palace Puebla Hotel Puebla

Frequently asked questions

Does Hotel Palace Puebla offer free cancellation for a full refund?
Yes, Hotel Palace Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palace Puebla?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palace Puebla?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Palace Puebla?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Palace Puebla and nearby?
Recommended spots to visit include Zócalo de Puebla (2-min walk) and Puebla Cathedral (7-min walk), along with Puebla Convention Center (8-min walk) and Fort Loreto (1.4 mi).
Are there restaurants at or near Hotel Palace Puebla?
Yes, there's an on-site restaurant.
What's the area around Hotel Palace Puebla like?
Hotel Palace Puebla is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

Hotel Palace Puebla Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

MARIA DEL CARMEN, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Había chinches en la cama y termine picoteado y con una ronchas en todo mi cuerpo.
CESAR, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place to stay.
Jose Luis, 6-night trip
Verified Expedia guest review

10/10 Exceptional

RUBEN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

luis, 1-night trip
Verified Expedia guest review

8/10 Very good

Elizabeth, 2-night trip
Verified Expedia guest review

6/10 Good

I really liked that it was close to many historical and tourist areas I felt safe the problem I didn’t like was cleanness of the room, the floor was so dirty and dusty the toilet seat had stains on it and the shower head didn’t spray out that much water.
Giovanny, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Location
rossitza, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Eduardo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Downtown Puebla
Nice place in downtown area.
Noe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good experience
Francisco, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Los colchones de la recamara pesimos , duros como tabla
Guillermo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Priscila, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Elihu, 3-night trip
Verified Expedia guest review

8/10 Very good

Good service. Clean room.
Jose Luis, 5-night trip
Verified Expedia guest review

2/10 Poor

Nace
Lorenzo, 2-night business trip
Verified Expedia guest review

8/10 Very good

Room doesn’t have A/C. Room doesn’t have Safety Box Location excellent Everything else great Price of room very low
5-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and a polite staff. Excellent restaurant on site.
Allan L, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jose, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The prices changes
Hector, 7-night family trip
Verified Expedia guest review

8/10 Very good

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

In May of 2021, the Hotel Palace had a sale price of 435 pesos for one person. Fantastic! I paid almost as much to stay at the miserable Hotel Casona Poblana.
1-night trip
Verified Expedia guest review

4/10 Fair

No hot water and I had to let it run for ever for the hot water to come out and then barely any water came out. No help to take our suitcases to our room and no water or glasses in room
2-night family trip
Verified Expedia guest review