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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
Family-friendly resort with free water park, connected to the convention centre, near Sevierville Convention Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Ice skating
Courtyard
Water park
Water park

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Gym
  • Pool
Main amenities
  • Daily housekeeping
  • 7 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Indoor pool and lazy river
  • Outdoor pool access
  • Free water park
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • Room service
  • 2 coffee shops/cafes
Feel at home
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Microwave
  • Television
  • Daily housekeeping
The price is AU$246
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Hairdryer
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Free WiFi
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8.8 out of 10, Excellent, (1987)
The price is AU$194
includes taxes & fees
6 Jan - 7 Jan 2025
Country Cascades Waterpark Resort
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About the area

Map
190 Gists Creek Road, Sevierville, TN, 37876

What's nearby

  • Wild WaterDome - 6 min walk - 0.6 km
  • Soaky Mountain Waterpark - 7 min walk - 0.7 km
  • Wilderness at the Smokies - 8 min walk - 0.7 km
  • Sevierville Convention Center - 8 min walk - 0.8 km
  • Tanger Outlets - 8 min drive - 8.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Wilderness at the Smokies - Stone Hill Lodge features a free water park and puts you only steps from Wilderness at the Smokies. Guests can hang out at the indoor pool or lazy river, or grab a bite to eat at Hidden Trail Bar and Gril, which is one of 7 restaurants and serves breakfast, lunch and dinner. There are 3 poolside bars, a fitness centre and in-room conveniences such as fridges and microwaves. The helpful staff and family-friendly amenities get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 234 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Local/corner shop
  • Children's menu
  • Pool gate
  • Lifeguard on-site

What to do

  • Bowling alley
  • Mini golf
  • Ice skating
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Conference centre (200000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Fireplace in reception
  • Fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/games room
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Lazy river
  • Water slide
  • Lockers available
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 32.87 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Housekeeping
    • In-room coffee
    • Internet access (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 40.00 (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Is there a pool at Wilderness at the Smokies - Stone Hill Lodge?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Wilderness at the Smokies - Stone Hill Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wilderness at the Smokies - Stone Hill Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Wilderness at the Smokies - Stone Hill Lodge?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out is available.
What is there to do at Wilderness at the Smokies - Stone Hill Lodge and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation on-site includes bowling. Enjoy a swim in the indoor pool or use the resort's other amenities, which include 3 poolside bars and 4 bars. Wilderness at the Smokies - Stone Hill Lodge also has a fitness centre and an arcade, as well as access to a nearby outdoor pool.
Are there restaurants at or near Wilderness at the Smokies - Stone Hill Lodge?
Yes, there are 7 on-site restaurants, featuring pool views and poolside dining.
What's the area around Wilderness at the Smokies - Stone Hill Lodge like?
Wilderness at the Smokies - Stone Hill Lodge is a short 8-minute walk from Wilderness at the Smokies and 8 minutes' walk from Sevierville Convention Center. Travellers give top marks for the resort's prime location.

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Stone hill building needs updated and fixed. Hot water wasn’t hot and carpet in hallways was wrinkled and humps in floor
Sabrina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing family vacation
Amazing time, great indoor water park, arcade and indoor fun park activities package was an amazing value.Plenty of wonderful winter indoor and outdoor activities. Definitely worth every cent and we didn’t even have to leave for anything. Food, fun, and convenience.
Scearia, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Skip Stone Hill
The staff at check in were friendly and welcoming. Did not realize stone hill lodge is not connected to the main part of the resort so if you are wanting to use the indoor waterpark I wouldn’t recommend staying at Stone Hill lodge because you will have to ride the shuttle or drive to it. There were dirty wash cloths left in shower from the last guests. The housekeepers had tons of laundry bins and trash bins all throughout the hallway when we arrived. Not just a few! The laundry bins were overflowing so much that dirty linen was falling into the floor as the staff were moving it down the hall. It just wasn’t very sanitary. Otherwise it was ok.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday get away
It was my daughters 9th birthday we have been coming here for the past 4 years. She loves spending her birthdays here
Tina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brittney, 2-night trip
Verified Hotels.com guest review

6/10 Good

Room was poorly cleaned prior to checkingz
Jessica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay ever
We had a great experience. Everything was clean and well organized. The rooms were amazing
Linda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It was okay.
The indoor water park was cool. Definitely not as big as they make it look online. The cost of the room was not worth the size. It’s was very very small and needed updating badly.
Ashlyn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Unsanitary Place
Unsanitary, they don't clean the rooms properly. They don't attend the communication on requests to detail. They don't take in consideration and satisfy families after they have been at fault. Rude & unprofessional staff. Supervisors can’t calculate percentage correctly. Don’t recommend.
Vanesa, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Manager talked about guest to other guest.
I approached the front desk concerning a cashier and manager in the Outpost store. They were extremely rude to me, when I asked for a receipt. The cashier member refused to give me a receipt and I ask for a manager. The manager Ms. Legg When she comes in the store she yells ma’am to get my attention, instead of walking to me and speaking to me, I walk over and explain my concern and she is extremely smart. At that point I said, you know you all are very rude and I don’t appreciate that, then I told them not to worry about helping me, I’ll find someone else to speak with on how I am being treated, Ms. Leggs response was well no one else can help you. I ask her name she throws an ink pen across the counter towards me and then takes her name badge off and holds it up towards my face to show me. I couldn’t catch the first well, but the last was Legg. My family and I approach the front checkin desk and I’m explaining what happened, while explaining the situation to the supervisor, four customers, that I have no idea who they are, walk up to myself and said hey those two staff members were in there talking crap about you. They started talking about you the second you walked away and then they started talking about you, to us customers. I looked right at the supervisor and I said do you see what I mean.
Stephanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome girls vaca
Our stay was awesome
Christy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome time
We come every year have girls trip me my daughter and bunch kiddos have good time while we're here
Christy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family vacation
We rented two rooms. One double beds and one suite. We had a great time at water park and adventure center. All the staff friendly. Only things I could recommend are free coffee in lobby 24 hrs with creamer and maybe an update soon of some decor. I would definitely come back. The tram was a definite plus
Deborah, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

John, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beds were too soft and wore out
Steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice family oriented resort. I’ve stayed multiple times. It’s a fun resort not a fancy one. The bathrooms are small and dark, but any short comings are made right by fun factors. Over my many visits I’ve always noticed a large presence of life guards in the water park. I’ve wondered about the legitimacy of them until this visit. Someone had a close call inside the water park. The lifeguards actions were faster than my brain could process. Before I could figure out what was going on, they had the person safe and moving out of the pool with the attraction paused. Those lifeguards are amazing and a very well trained bunch of individuals. Safety should matter more than anything else when making a decision to stay at waterpark resort. From what I witnessed on this visit Wilderness does make guest safety a top priority. They also have great pizza and an amazing breakfast bar.
Matthew, 2-night family trip
Verified Hotels.com guest review