Located near a train station, Hyatt Regency Wuxi is a great choice for a stay in Wuxi. You can indulge in deep-tissue massages, body wraps or aromatherapy, and Market Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
348 rooms
Arranged over 67 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
4 restaurants
Bar/lounge
Coffee shop
24-hour room service
Working away
Business centre
Conference space (20236 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2015
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Spa services
Massage/treatment rooms
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
IPod docking station
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Dining
Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Yue Fu 65 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Mian Dian – This restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
La Cucina – This steakhouse specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 168 per person
Children & extra beds
Rollaway beds are available for CNY 250.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hyatt Regency Wuxi Hotel
Hyatt Regency Wuxi
Hyatt Regency Wuxi Wuxi
Hyatt Regency Wuxi Hotel
Hyatt Regency Wuxi Hotel Wuxi
Frequently asked questions
Does Hyatt Regency Wuxi offer free cancellation for a full refund?
Yes, Hyatt Regency Wuxi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Wuxi?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Wuxi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Regency Wuxi?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Regency Wuxi?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hyatt Regency Wuxi and nearby?
Hyatt Regency Wuxi has an indoor pool and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near Hyatt Regency Wuxi?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Hyatt Regency Wuxi like?
Hyatt Regency Wuxi is in Liangxi District, a short 8-minute walk from Suning Plaza and 12 minutes' walk from Wuxi Grand Orient Department Store.
Hyatt Regency Wuxi Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Nov 2024
good location and convenience parking
jiaming
jiaming, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Friendly staff
HAOTING
HAOTING, 4-night trip
Verified Expedia guest review
4/10 Fair
26 Apr 2024
Very noisy. I am not sure if it was kareoke or the bar but piano and music sounds super loud every night until midnight or past midnight. I stayed in floor 45.
ji yeong
ji yeong, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
Our research m was too hot but they make bed us to a different room which was fine. Service was good. Breakfast was good.
Robert
Robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2024
Everything is very good. Definitely stay here next time in Wuxi.
Jian
Jian, 1-night romance trip
Verified Expedia guest review
8/10 Very good
1 Apr 2024
Jiankun
Jiankun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2024
Jenny
Jenny, 2-night trip
Verified Expedia guest review
8/10 Very good
12 Nov 2023
Weekend breakfast can be very busy and sometime you have to waiting for a seat.
LIANG
LIANG, 4-night trip
Verified Expedia guest review
2/10 Poor
10 July 2021
Bin
Bin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Feb 2021
Good location
Very comfortable and clean.
Maria
Maria, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 Jan 2021
WAY TOO HOT
Could barely breath!
The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 May 2020
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door.
it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
xue
xue, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2020
The service is impeccable
I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2019
Ailin
Ailin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2019
Brett
Brett, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2019
the best hotel of WuXi, adjacent lots of restaurant and coffee shops, staff at hotel are all friendly, surprising they have 24 hours gym services.
Alan
Alan, 1-night trip
Verified Expedia guest review
8/10 Very good
12 May 2019
Verified traveller
1-night trip
Verified Wotif guest review
10/10 Exceptional
16 Feb 2019
Wise choice
The hotel is spacious, clean and quite. It is adjacent to the center of the city and has a few steps to the metro.
WENKAI
WENKAI, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2019
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2018
Very good hotel will stay there again next time, convenient location to food and shops
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2018
Great place to stay
Very comfortable and the staff are lovely
Megan
Megan, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2018
5 stars except for wifi and food
Wifi speed was poor. Food was average. Everything else about the stay was excellent though, especially the warm and attentive service.
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
30 July 2018
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
3 July 2018
Ching Sing
Ching Sing, 4-night business trip
Verified Hotels.com guest review
6/10 Good
11 June 2018
good and bad
Great breakfast and great location and very comfortable bed. Can't play your own movies on TV. The business center has only one computer, next to the reception desk, hard to read screen against the sky, no microsoft office on the computer, all in Chinese.