275 Suzhou Avenue East Industrial Park, Suzhou, 215028
What's nearby
Suzhou International Expo Center - 3 min drive - 2.9 km
Yuanrong Times Square - 3 min drive - 3.0 km
Jinji Lake - 5 min drive - 3.9 km
Suzhou Culture and Arts Center - 5 min drive - 4.1 km
Gate to the East - 8 min drive - 7.0 km
Getting around
Wuxi (WUX-Shuofang) - 49 min drive
Hongqiao International Airport (SHA) - 68 min drive
Yixing High-Speed Railway Station - 23 min drive
Suzhou North Railway Station - 24 min drive
Suzhou Railway Station - 25 min drive
Nanshi Jie Station - 8 min walk
Xingtang Jie Station - 13 min walk
Fangzhougongyuan Station - 16 min walk
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
星巴克 - 10 min walk
鱼一日本料理 - 12 min walk
吴越荣记 - 11 min walk
米多咖啡 - 9 min walk
企业家俱乐部 - 11 min walk
About this property
Hilton Suzhou
Enjoy your visit to Suzhou with a stay at Hilton Suzhou. Guests can be pampered with spa services at the spa, and Yuxi, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a health club and a 24-hour fitness centre. The property is only a short walk to public transportation: Nanshi Jie Station is 8 minutes and Xingtang Jie Station is 13 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
538 rooms
Arranged over 38 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Transfers
Train station shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
2 bars/lounges
Coffee shop
Free reception (selected days)
24-hour room service
Travelling with children
Children's pool
Local/corner shop
Children's menu
Working away
24-hour business centre
Computer station
Conference centre (21528 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Built in 2016
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
2 indoor pools
Full-service spa
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Dressing gowns
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Yuxi – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
BACIO – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yuan Lobby Lounge – This lobby lounge specialises in Fusion cuisine and only serves light fare. Open daily.
OPEN – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Beer Society – This bar specialises in Fusion cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 194 for adults and CNY 194 for children
Children & extra beds
Rollaway beds are available for CNY 298.0 per night
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou
Frequently asked questions
Does Hilton Suzhou offer free cancellation for a full refund?
Yes, Hilton Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Suzhou?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Hilton Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Suzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Suzhou?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Suzhou and nearby?
Hilton Suzhou has 2 indoor pools and 2 bars, as well as a spa and a 24-hour fitness centre.
Are there restaurants at or near Hilton Suzhou?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Hilton Suzhou like?
Hilton Suzhou is located on the Strip in Suzhou Industrial Park, a short 8-minute walk from Nanshi Jie Station.
Hilton Suzhou Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
6/10 Good
27 Nov 2024
Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant
Mohammed
Mohammed, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Geno
Geno, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2023
Sheng
Sheng, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2021
Always perfect!
Brilliant service as always! Everything was flawless!
Laura
Laura, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 June 2021
Wenting
Wenting, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2020
Good stay
It's very nice and very new hotel.We love it and we had a good stay there.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2019
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2019
Hongzhuan
Hongzhuan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2019
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
28 Mar 2019
Very convenient location with a super market across the street.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Mar 2019
SIU SHUN
SIU SHUN, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2019
Impressive building, great hotel.
Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Bryan
Bryan, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Sept 2018
Different expectation
I booked a suite and expect a suite. However I was asked to go to another adjacent block and was given a service apartment. Nevertheless the service apartment is still pleasant but no where near "suite class"
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Aug 2018
everything is great would love to see some improvement in overall training of staff and concierge service
SLiu
SLiu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 June 2018
Good Hotel in Suzhou.
This Hilton Property is fairly new and in great condition. My room was nicely decorated, clean, comfortable. I will definitely stay here next tine in Suzhou.