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Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with restaurant, near Sunshine Coast University Hospital

Choose dates to view prices

Experience the perfect blend of luxury and comfort at Mercure Sunshine Coast Kawana Waters. Unwind on the sun-kissed terrace, sip a coffee at the cafe, or enjoy dry cleaning services for your convenience. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
The current price is AU$152
includes taxes & fees
15 Feb - 16 Feb

Why we love this property

Luxury city getaway
Live the high life at this luxury hotel in the city centre. Modern design and urban vistas create a sophisticated atmosphere for discerning travellers.
Culinary adventures
This hotel offers a restaurant, cafe, and bar with food options for every palate. Couples can enjoy private dining with vegan and vegetarian choices.
Heavenly sleep comfort
Premium bedding in each luxury guestroom creates a haven for perfect rest. Blackout drapes ensure undisturbed slumber in this upscale hotel.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(89 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 944 reviews
The price is AU$163
includes taxes & fees
8 Mar - 9 Mar
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About the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575

What's nearby

  • Sunshine Coast University Private Hospital - 5 min walk - 0.5 km
  • Sunshine Coast University Hospital - 7 min walk - 0.6 km
  • NightQuarter - 10 min walk - 0.9 km
  • Sunshine Coast Stadium - 3 min drive - 2.7 km
  • Venue 114 - 3 min drive - 1.9 km

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive
  • Landsborough Station - 20 min drive
  • Beerwah Station - 22 min drive
  • Mooloolah Station - 22 min drive

Restaurants

  • ‪Oporto - ‬7 min walk
  • ‪Summerhouse Birtinya - ‬3 min drive
  • ‪KFC - ‬4 min drive
  • ‪Banjo’s Bakery Cafe - ‬2 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

At Mercure Sunshine Coast Kawana Waters, you'll be within a 15-minute drive of Mooloolaba Esplanade. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Horse riding nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Property Registration Number 25621752654

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Does Mercure Sunshine Coast Kawana Waters offer free cancellation for a full refund?

Yes, Mercure Sunshine Coast Kawana Waters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Sunshine Coast Kawana Waters?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Sunshine Coast Kawana Waters?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Sunshine Coast Kawana Waters?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Mercure Sunshine Coast Kawana Waters and nearby?

Have fun with nearby activities such as fishing, horse riding and snorkelling. Mercure Sunshine Coast Kawana Waters also has a picnic area.

Are there restaurants at or near Mercure Sunshine Coast Kawana Waters?

Yes, there's an on-site restaurant.

What's the area around Mercure Sunshine Coast Kawana Waters like?

Mercure Sunshine Coast Kawana Waters is in Birtinya, a short 8-minute walk from Sunshine Coast University Hospital and 4 minutes' walk from Sunshine Coast University Private Hospital.

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Reviews

Mercure Sunshine Coast Kawana Waters Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.2

Staff & service

8.6

Property conditions & facilities

What guests liked

  • The on-site restaurant offered a good range of meals, including breakfast and evening options, with pleasant service. (3 reviews)
  • Parking was convenient and easily accessible. (3 reviews)
  • Breakfast at the on-site cafe was excellent with a good range of options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Parking
Lobby
Location
Restaurant
Value
Breakfast
Hospital
Cleanliness

Reviews

10/10 Exceptional

Clean room, comfortable bed, great nibbles on arrival
Gerard, 1-night trip

10/10 Exceptional

Great location, nice room, loved having a cafe at the bottom.
Phoebe, 1-night trip

8/10 Very good

Quite Lux
Gwynell, 1-night trip

8/10 Very good

Room was spacious and ready when we arrived. Breakfast was good but not much selection of cooked items. Staff were great. Only complaint is that the toilet in our room hadn’t been cleaned from the previous person.
Ross, 1-night trip

10/10 Exceptional

Quick Check in, good service spotless rooms
Garry, 3-night trip

6/10 Good

tired hotel.
Antonio, 1-night trip

8/10 Very good

Good location
Damien, 1-night trip

8/10 Very good

Friendly reception staff that gave a warm welcome. Room was clean and spacious.
Lynne, 1-night trip

8/10 Very good

Nice n clean.staff very helpful.
Neil, 2-night trip

10/10 Exceptional

Very convenient location especially for SCUH. Stafg were very friendly and check in/out was easy. Car park was tight but was able to find a park. Would recommend and I would stay again.
Coleen, 1-night trip

10/10 Exceptional

Nice, clean and comfortable at a good price
Priyesh, 1-night trip

10/10 Exceptional

Nicely appointed and large room in a quiet area. Great walking around the lakes and close to food options. Lovely staff and delicious food at wildflower restaurant
Cheryl, 2-night trip

10/10 Exceptional

Easy walk to get to everything
Lynn, 3-night trip

10/10 Exceptional

Great and corfortanle place to stay, quiet and relax, friendly staff
Jose Guillermo, 2-night trip

2/10 Poor

The front desk staff were shockingly bad. Rude, dismissive, and completely uninterested in helping. Simple questions were met with eye rolls, confusion, or outright attitude. It honestly felt like we were inconveniencing them by existing. No explanations, no apologies, no accountability — just excuses, indifference, and an alarming lack of professionalism. to make matters worse, the hotel has absolutely no active security whatsoever. The combination of no security and a front desk that clearly doesn’t care makes this place feel unsafe and poorly managed.
Nathan, 1-night trip

10/10 Exceptional

easy going check in and check out. Nice views and nice surroundings.
Fredy, 1-night trip

10/10 Exceptional

Good baseline hotel close to the hospitals for those working or visiting. Overall a reliable mid-tier hotel
Michael, 1-night trip

8/10 Very good

Very basic room, perfect just for a base
Sharon, 3-night trip

8/10 Very good

The Bed was very comfortable 😌
Gertrud, 1-night trip

10/10 Exceptional

Very friendly and reasonable for business travelers
Anthony, 1-night trip

8/10 Very good

Staff were friendly, my dinner was enjoyable, room was clean and tidy and overall experience of my one night stay very pleasant.
Chris, 1-night trip

6/10 Good

Check in staff was good. Room was ready early which was appreciated after a long drive. Shame about the bathroom toilet was dirty and the bathroom door which left us wondering what else hadn’t been cleaned. Other thing was happy hour signs 4.30pm to 6 but bar didn’t open till 5pm. Overall ok for a one night stay
Peta, 1-night trip

8/10 Very good

Staff very great , great smiles
William, 1-night trip

10/10 Exceptional

Clean, modern, good position and great restaurant down stairs
Michael, 1-night trip

10/10 Exceptional

Very convenient to where we wanted to be and lovely outlook over the water.
Warren, 1-night trip