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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Start your day off right with a hearty breakfast then take care of work or playtime by the pool.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)
Desk, laptop workspace, blackout curtains, soundproofing
Outdoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$116
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Suites San Antonio Northeast

Pool
Free breakfast
Free parking
Free WiFi
7.2 out of 10, Good, (1000)
The price is AU$114
includes taxes & fees
28 Jan - 29 Jan
Quality Suites San Antonio Northeast
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About the area

Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Brooke Army Medical Center - 6 min drive
  • Frost Bank Center - 8 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • Henry B. González Convention Center - 10 min drive
  • River Walk - 10 min drive

Getting around

  • San Antonio International Airport (SAT) - 11 min drive
  • San Antonio Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kim's Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

At Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, you'll be within a 10-minute drive of Frost Bank Center and Shops at Rivercenter. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. Also, Alamo and San Antonio Zoo and Aquarium are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (16 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free self-service breakfast each morning 5:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Closed-captioned TV
  • Visual fire alarm
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Premium digital channels
  • First-run films
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Policies

On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Is there a pool at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center and nearby?
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool and a fitness centre.
What's the area around Best Western Windsor Pointe Hotel & Suites-Frost Bank Center like?
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in Park Village, in the heart of San Antonio. Popular attractions include River Walk, which is 10 minutes away by car.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Dale, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mack, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rigoberto, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Concert Bound
I wanted a hotel close to the Frost Bank Center because I was attending a concert. We stayed in a really big room- there were 5 in my group. The receptionist was very nice. The room was clean. Overall a good stay.
Rhonda, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

lupita, 2-night trip
Verified Hotels.com guest review

2/10 Poor

My stay was okay. There were stains on the wall and I had to go to housekeeper to give me toilet paper because it wasn’t stocked up. The shower curtain had black spots on it when I got there, and they charged ME $30 for a stained shower curtain. They did not want to fix their mistake claiming they never leave anything stained when in fact it was stained otherwise I wouldn’t be complaining about! It would have been different if we were the ones who did but we weren’t! All they said was that it was the housekeepers word against mine when I know what I saw when I got there and there’s no way any of us could have left those stains in the first. SMH. It’s just not right and I think they should have resolved it the right way instead of taking my money for something they didn’t do. Trash.
Natalie M, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The room smell like urine we literally slept with the window open and the person at the front desk told me “we can spray something or give you your money back” but they charge 40usd for early check in breakfast 6AM-9AM are you kidding? Do yourself a favor and get a room somewhere else (room 310 FYI)
Andres, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Josue, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
Andrew, 4-night business trip
Verified Expedia guest review

8/10 Very good

We had no complaints.
Lidia, 3-night family trip
Verified Expedia guest review

8/10 Very good

The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
George, 2-night business trip
Verified Expedia guest review

2/10 Poor

Do NOT stay here! Booked for four nights. When checking in, there was a laundry detergent spill, verbally verified by staff, at the front counter. It remained there until I did an early check out on the second day. This was dangerously unsafe. They did not bother to clean the counter and floor. Fitness equipment broken. Pool was unsafe with a broken piece of pipe that can cut people. Reason for early checkout: Found a large cockroach in the bath and was moved to a new room. Found a used condom rapper and a gummy near the bed in the new room and was moved to yet another room. The rooms were not cleaned properly. Was told that I would get a refund but it was a complete lie. They never answered my calls nor the calls from Expedia. Man said he would fire the maid and give me a refund but that was not true. Disappointment.
Barbara, 4-night family trip
Verified Expedia guest review

8/10 Very good

Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
Pamela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Eduardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Aubrey, 3-night trip
Verified Expedia guest review

6/10 Good

Air conditioner didn't work well until after midnight. Set at 68 and it was hot until way after midnight. Very noisy unit
Jesse, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very friendly
Shannah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jason, 3-night trip
Verified Expedia guest review

2/10 Poor

We Booked 2 rooms for 5 nights , flight was delayed until the next day, so we were told we would get refund for the first night , we didn't. We found a big roach in the bathroom, we got moved to a different room where we found a dirty condom, moved us a 3rd tine it was mid night too tired to pack up and check out, but we did check out the morning (a night early) we were told again that we would get a refund for the night we didnt check in and for the night we found the roaches and for the early check out night! We got back home from our trip contacted expedia and they told us the manager at the hotel denied all of refunds and said that we stayed theyre all 5 nights! We just let it go, even thought we could confirm we werent even in texas the first night and the last night we stayed at a different hotel
Irma, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Stay
Reginald, 1-night trip
Verified Expedia guest review

8/10 Very good

It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Otis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jazz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best Western Frost center
Everything was top notch. Service was excellent.
Donald, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Alec, 2-night trip
Verified Expedia guest review