University of Texas at San Antonio - 5 min drive - 5.3 km
Getting around
San Antonio International Airport (SAT) - 19 min drive
San Antonio Station - 20 min drive
Free local area shuttle
Free theme park shuttle
Restaurants
Starbucks - 11 min walk
Raising Cane's Chicken Fingers - 12 min walk
Agora Bar - 11 min walk
Whataburger - 2 min drive
BJ's Restaurant & Brewhouse - 9 min walk
About this property
Hilton Garden Inn San Antonio At The Rim
At Hilton Garden Inn San Antonio At The Rim, you'll be a short five-minute drive from The Rim Shopping Center and The Shops of La Cantera. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
137 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 10 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Off-site
Free area shuttle within 5 mi
Free theme park shuttle
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Free local shuttle
What to do
Public winery tours
Golfing nearby
Hiking/biking trails nearby
Skydiving nearby
Working away
24-hour business centre
4 meeting rooms
Conference centre (3988 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
48-inch LCD TV
Premium TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top mattress
Free rollaway/extra bed
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Dining
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 10.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per week
Parking
Self-parking costs USD 10 per night with in/out privileges
RV/bus/lorry parking is available for an extra charge
Extended parking costs USD 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from January to December
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim
Frequently asked questions
Does Hilton Garden Inn San Antonio At The Rim offer free cancellation for a full refund?
Yes, Hilton Garden Inn San Antonio At The Rim does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn San Antonio At The Rim?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn San Antonio At The Rim?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75.00 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn San Antonio At The Rim?
Yes. Self-parking costs USD 10 per night. Extended parking costs USD 10 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hilton Garden Inn San Antonio At The Rim?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn San Antonio At The Rim and nearby?
Have fun with nearby activities such as hiking and skydiving, and practise your swing on the nearby golf course. Additional recreation nearby includes cave exploring. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Hilton Garden Inn San Antonio At The Rim?
Yes, Great American Grill offers American cuisine.
What's the area around Hilton Garden Inn San Antonio At The Rim like?
Hilton Garden Inn San Antonio At The Rim is a short 20-minute walk from Six Flags Fiesta Texas and 13 minutes' walk from The Rim Shopping Center.
Hilton Garden Inn San Antonio At The Rim Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
24 Dec 2024
Not a bad choice but could’ve done better
Overall I thought the hotel was good enough for a nice weekend trip but I think they could do better to be more family-friendly moving forward. The nightly price for this hotel was not bad at all, but having to pay $10 a day for parking and $15 for breakfast was not worth us staying longer and I would suggest you keep your options open if you’re looking for free breakfast options and free self-parking
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Joel
Joel, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
frances
frances, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Me my self is a little picky on mold on the shower or in the toilet or sink area and there was a little in the shower but other than that the stay was great
Norma
Norma, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 Dec 2024
J Alfredo
J Alfredo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Great Hotel
Very nice hotel and great service. Right by all the shops and food, would definitely recommend!
Chase
Chase, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Great Hotel
We have stayed at this property on several occasions and have always had a positive experience.
Belinda
Belinda, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
30 Nov 2024
Dana
Dana, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Bryan
Bryan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Rigoberto
Rigoberto, 2-night trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Everything was good but shouldn't have to pay for parking to just park in a regular parking lot. If it was a garage sure
Benjermin
Benjermin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 Nov 2024
Had a Friday and Saturday reservation. Called hotel that I would be arriving late. It’s all prepaid. Arrived Saturday and manager stated she had no reservations for my name and basically ran us off. Never offered a solution or a room. Walked across the street and got a room at the Marriot. In process of getting a partial refund.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
victor
victor, 2-night trip
Verified Hotels.com guest review
2/10 Poor
31 Oct 2024
Horrible costumer service and unclean
Do not stay at this hotel or use hotels.com for that matter. Save your money and book directly with the hotel. To start off, I was charged for two rooms and only given one. A family of 6 was forced in one small room with 2 beds, and they’re telling me no refund is available to me due to policy. A policy that shouldn’t apply because it was their mistake. Not mine. I showed up to my reservation. They’re playing the blaming game with each other and as a result I’m the one that was penalized. Not once did the manager apologize for their mistake. While I was there two other guests were heard arguing about the same thing. They take your money but do not provide the service. They are dishonest. The rooms are in bad condition and the floors are discussing. The two nights I stayed There no one mopped and there was dog urine in the elevators. Worse stay ever!
Imelda
Imelda, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Hugo
Hugo, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 Oct 2024
Anna
Anna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Mario
Mario, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Oct 2024
Place is run down and dirty. Never staying here again