6/10 Good
15 Nov 2024
Boutique Hotel Horror!
Place looks great on pictures but cleanliness is lacking. There’s construction right next door and nothing was mentioned in the website or upon arrival. Asked for one extra towel and was told that they only provide one towel per guest. Additionally we had 3 other rooms and when my sister arrived she had issues with the lighting in her room and she immediately notified the front desk. She was told they would look into it, when we got back to our rooms lights were not fixed and was told that it was too late to move her to another room. Eventually she did get moved pretty much at midnight in the dark trying to gather her things. Very Very disappointing.
Cynthia
Cynthia, 7-night family trip
Verified Hotels.com guest review