When visiting Lemon Tree Passage, Koala Shores Port Stephens Holiday Park is a great choice to consider. For a workout, you can visit the outdoor tennis courts, or go for a morning swim at the outdoor pool. Other features include a children's pool, a snack bar/deli and a terrace.
Languages
English
At a glance
Hotel size
29 units
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Other information
No alcohol served on site
No stag or hen parties
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Travelling with children
Children's pool
Mini golf
Playground
What to do
On the beach
Tennis
Beach volleyball
Mini golf
Kayaking nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Bike hire
Pool loungers
Facilities
Garden
Picnic area
Terrace
An outdoor pool
Outdoor tennis court
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Towels
Food and drink
Microwave
Stovetop
Toaster
Cookware, dishes and utensils
Fees & policies
Mandatory fees
This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.
Optional extras
Credit card charges are subject to an extra charge of 2 per cent
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
BIG4 Koala Shores Port Stephens Holiday Park Campground
BIG4 Koala Shores Port Stephens Holiday Park Lemon Tree Passage
BIG4 Koala Shores Port Stephens Holiday Park
BIG4 Koala Shores Port Stephens Holiday Park Campsite
BIG4 Koala Shores Stephens Pa
Koala Shores Port Stephens
BIG4 Koala Shores Port Stephens Holiday Park
Koala Shores Port Stephens Holiday Park Holiday Park
Koala Shores Port Stephens Holiday Park Lemon Tree Passage
Frequently asked questions
Does Koala Shores Port Stephens Holiday Park offer free cancellation for a full refund?
Yes, Koala Shores Port Stephens Holiday Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Koala Shores Port Stephens Holiday Park?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Koala Shores Port Stephens Holiday Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Koala Shores Port Stephens Holiday Park?
Yes, there's free self parking.
What are the check-in and check-out times at Koala Shores Port Stephens Holiday Park?
Check-in start time: 3 PM; check-in end time: 5:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Koala Shores Port Stephens Holiday Park and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the holiday park's other amenities, which include a picnic area and a garden.
What's the area around Koala Shores Port Stephens Holiday Park like?
Koala Shores Port Stephens Holiday Park is located a short 3-minute walk from Tilligerry Creek.
Koala Shores Port Stephens Holiday Park Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Dec 2024
Sharmi
Sharmi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2024
We had a great stay, we weren't sure if there was a recycling or compost system. This should be mandatory these days, it's not hard to arrange, and necessary, especially for somewhere so beautiful!
Zara
Zara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Very peaceful setting. will be staying longer next time.
Annette
Annette, 2-night trip
Verified Wotif guest review
10/10 Exceptional
4 Aug 2024
Wonderful
Charlotte
Charlotte, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Clean and comfortable marvellous grounds and facilities
STEVE
STEVE, 4-night family trip
Verified Expedia guest review
6/10 Good
14 July 2024
Pro’s: easy after hour key pick up and drop off, lovely water view from cabin
Cons: the cabin had a bad smell when we arrived, the double bed was not made when we got there - the clean sheets were on the dining table and the pillows/doona on the floor and shoved into the cupboard so we had to make the bed ourselves which we’ve never had to do at a holiday park, someone else’s hairs all over the bathroom walls, when entering the boom gate the keypad is so low you have to get out of the car to enter the number. Overall we couldn’t wait to get back home after this stay
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Enjoyed our stay
Daphne
Daphne, 3-night trip
Verified Wotif guest review
8/10 Very good
1 May 2024
The cabin was good. Clean, decent size and comfortable for a week or so. Everything you need is included. Facilities of the park are ok. No complaints.
Daniel
Daniel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Feb 2024
michael
michael, 6-night trip
Verified Wotif guest review
8/10 Very good
25 Jan 2024
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2024
Neil
Neil, 1-night trip
Verified Wotif guest review
6/10 Good
28 Dec 2023
The location was lovely and the pool was beautiful (unfortunately it was closed for maintenance on the day of our arrival). The lady who checked us in was friendly. The room itself was average at best. The fittings are in dire need of repair/replacement. Things like missing light globes, ants coming in through the wall, numerous small spiders on the ceiling and an exhaust fan in the bathroom which must have been at least thirty years old and didn’t appear to have been cleaned in that time were all disappointing. Hot water was limited, there were no regular channels on the TV and wifi was hit and miss. Our room was supposedly ‘superior’ but at $950 for two nights stay and in a room we really didn’t feel comfortable in at all, I don’t think represented good value at all. For people who are only in their room to shower and sleep, it might be OK but we were very glad to get home.
Jennifer
Jennifer, 2-night family trip
Verified Wotif guest review
2/10 Poor
28 Dec 2023
There were cockroaches in the bathrooms, spiders throughout the cabin. Dead insects falling from the light fittings onto the bedding. Considering the price per night I would have expected a much more cleaner cabin and facilities. Would not stay here again.
Diana
Diana, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
23 Dec 2023
Petah
Petah, 2-night family trip
Verified Wotif guest review
8/10 Very good
3 Nov 2023
Everything we needed and very friendly hosts
Rebecca
Rebecca, 6-night trip with friends
Verified Wotif guest review
10/10 Exceptional
30 Oct 2023
Kylie
Kylie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2023
We had a wonderful stay. Beautiful view from our villa, which was clean and beds very comfortable. Great for kids. Thank you for a terrific stay.
Jeremy
Jeremy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2023
The view was serene and peaceful. The staff are so friendly and helpful. Rooms were clean and tidy.
Definitely coming back here again.
Sothery
Sothery, 1-night family trip
Verified Expedia guest review
6/10 Good
10 July 2023
Wei
Wei, 2-night trip
Verified Wotif guest review
10/10 Exceptional
23 Apr 2023
Nice neat little cabins. Beds were clean and comfy. Check in was easy even though we arrived alot later then planned due to traffic.
Walking distance to lake and great little fishing spots. Needs an onsite cafe or restaurant, food options close by are very limited.
Alyce
Verified Wotif guest review
10/10 Exceptional
18 Apr 2023
Friendly staff
Very clean
Kid and family friendly
Caroline
Caroline, 1-night family trip
Verified Lastminute guest review
10/10 Exceptional
18 Apr 2023
Excellent service, location, fishing, camping and an overall beautiful quiet spot to stay. I loved the hospitality and friendly atmosphere the park had to offer. Our unit was a little worn and tired but other than that I had everything I needed. I rate it a 91/2 out of 10. Would most definitely recommend this park and I would stay there again.
Hineata
Hineata, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
9 Apr 2023
Great value for money
A very comfortable and clean villa! Perfect for the kids and we had everything we needed.